cresta.com
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Cresta: The AI Brain for Contact Centers
How a $282M funded startup is transforming customer service with real-time intelligence
Most contact centers are stuck in the past—agents reading scripts, supervisors drowning in data, and customers frustrated by repetitive loops. Cresta is betting $282M that AI can fix this, not by replacing humans, but by making them superhuman.
"Cresta isn't selling software—it's selling a competitive edge for customer experience."
The Human-AI Partnership
Cresta's platform doesn't just automate—it guides. By analyzing real-time conversations, it surfaces insights for agents exactly when they need them, turning average performers into top-tier talent. With 71,045 monthly visits, their traffic signals strong enterprise interest, but the 54% direct traffic reveals a brand that's already earned trust in the market.
The Growth Trajectory
From $0 to $160M in revenue with 414 employees is a lean, focused operation. Their funding journey—backed by top-tier VCs—shows confidence in their AI-first approach. The search volume for 'Cresta AI' (5,750/month) versus just 'Cresta' (22,260/month) indicates they're successfully owning the AI conversation in CX.
What's striking is their keyword strategy. They're not just competing on 'contact center software'—they're owning branded searches and adjacent terms. The mysterious 'Sierra AI' appearing in their keyword data (35,320 monthly volume) suggests they're either competing with or leveraging a related AI platform, adding an intriguing layer to their market positioning.
- Real-time AI coaching that adapts to each conversation
- Enterprise-grade security with on-premise deployment options
- Integration with existing CRM and telephony systems
- Focus on revenue generation, not just cost reduction
Cresta is the AI co-pilot for customer experience
While competitors automate away human touch, Cresta augments it—turning every agent into your best agent
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Meta Tags
Cresta | The Unified Platform for Human and AI Agents
Save money, grow revenue, and deliver better CX with a platform that transforms every level of the contact center.
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About cresta.com
Save money, grow revenue, and deliver better CX with a platform that transforms every level of the contact center.
Company Overview
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Technology Stack
cresta.com uses 18 technologies across their website including Google Fonts, Webflow, jsDelivr, and more.
Fonts
Google Fonts
CMS
Webflow
CDN
jsDelivr
Cloud & Hosting
AWS CloudFront, Cloudflare
Privacy & Consent
Osano
Advertising
Microsoft Ads, LinkedIn Insight Tag
Traffic & Audience
cresta.com receives approximately 71.0K monthly visitors and ranks #344,389 globally. The website has a bounce rate of 41% with visitors viewing an average of 6.4 pages per visit. Users spend an average of 5:34 on the site.
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This page provides publicly available information about cresta.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit cresta.com directly at https://cresta.com.