crownandcaliber.com
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Home | Crown & Caliber
The editorial home for watch enthusiasts and collectors. Expert stories on horology, luxury, travel, and the craft behind a life well-lived.
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Reviews (20)
Communication is little or nonexistent!
Communication is little or nonexistent! They consistently give you a phone number to call, and when you call the number it's in-operational. I've purchase twice before the merger and I'd give C&C 5 stars. The new merged company is 2 stars at best. I purchased my 3rd choice of watch as my first two options sold going through the trade-in process. In the past, once the deal started the desired watch was linked to the trade in. Now there is no link and the odds of the watch you wanted being available are slim and none. Also, they promised to return a watch strap that was included in the trade-in but after 4 emails to date; there has been absolutely no response from customer service.
Slow Payers
Good Morning, I recently purchased a Rolex thru C&C. The experience was fantastic. So I enjoyed it for a year and figured , let me sell it and possibly buy another. The buyback process started 6/13 and here it is 7/11, and I have no check for my timepiece and so far all I am getting is the runaround. I paid for my watch Instantly and they are taking their sweet time to pay me. Hopefully I wont get screwed.
Really bad customer service
Really bad customer service. I received a watch that was in terrible shape and I had already traded my watches in for this now broken watch. I was left with the choice to have them “fix” it or have it fixed myself. The fact that this was sent to me in the first place shows they no longer have working watch makers to inspect watches that they are selling. I chose the second option. Without a phone number to call Crown and Caliber cannot respond in a timely manner has zero responsibility to respond to customer issues. Used to be a trusted company, now not so much. Use at your own risk.
Generally speaking
Generally speaking, similar to all the other reviews - sparing the details it's hit or miss customer service at best. Too many options between Bob's, Chrono, etc. to use Crown and Caliber...unless you feel like rolling the dice. Suffice to say I have tried twice to transact and will not be trying again.
Absolute worst company I’ve ever used…
Absolute worst company I’ve ever used in my life. They shipped a watch missing links and then took 8 days to reply to my inquiries - pushing it past the 7 days return window. They are impossible to communicate with. NEVER EVER BUY A WATCH FROM THEM. YOUVE BEEN WARNED
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About crownandcaliber.com
The editorial home for watch enthusiasts and collectors. Expert stories on horology, luxury, travel, and the craft behind a life well-lived.
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Technology Stack
crownandcaliber.com uses 17 technologies across their website including Remix, Tailwind CSS, Bootstrap, Ant Design, DaisyUI, and more.
Frontend Frameworks
Remix
CSS Frameworks
Tailwind CSS, Bootstrap
UI Libraries
Ant Design, DaisyUI
Build Tools
Vite
Web Standards
PWA, Twitter Cards
Performance
Priority Hints, Lazy Loading
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