dyson.com
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Offizielle Dyson Webseite | Dyson.de
Innovative Technologie. Entdecke und kaufe die Produktreihen der Dyson Staubsauger, Haarpflege, Luftreiniger, Luftbefeuchter, Ventilatoren, Händetrockner und Beleuchtung.
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Dyson US
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Reviews (20)
I purchased this Dyson hair…
About 3 days ago, I wrote a long review about my problems with the Dyson hair straightener. Since some people may have already read it, I felt responsible to write this update and remove my previous review. I didn’t know that the straightener filter needs to be cleaned regularly, and both parts of the filter need attention. Today a Dyson stylist came to my home to teach me how to properly use the device, and I realized I had been using it incorrectly, which is why I was unhappy with the results. I can honestly say that my issues were solved, even though I truly had no hope before. The stylist who visited me was a lady named Nikita. She was kind, patient, calm, and very professional. Even though my English is not perfect, she understood me very well and explained everything clearly. I just wanted to say that if anyone is having problems with their Dyson hair straightener, I really recommend trying the in-home consultation service before giving up on the product. Thank you.
I bought the Dyson air wrap Coanda2x…
I bought the Dyson air wrap Coanda2x and it came defective from the very first use. It would turn off constantly. I called Dyson did a zoom video tutorial and … Nothing. They said they would send a part to fix it and I said I wanted a new one. A brand new $750 machine should not need repair. The process was horrific. They made it so difficult. I sent it back. Then, they said it would take 14 business days to get the new one. I got the new one… THE SAME THING happened. Are you kidding me. I call again and i asked for a refund and they did not want to issue a return label for a refund. They said it was going to take 3 business days to escalate the situation. What situation? I paid $750 for a product that came defective twice and you don't want to return my money even though i only had it for 2 days????? Terrible customer service. Never buying from them again. I also have a dyson hair dryer. Never had a problem with that product . Bought a Corrale and it did not stay on either the first time i tried it out if the box, Don't buy from them. If you are going to buy something from Dyson, buy it at Ulta. They have better customer service tgan Dyson!
Dyson warranty return lost in transit – extremely dissapointing experience with Dyson customer service
My Dyson hair dryer stopped working while still under warranty (approximately one year remaining). I first contacted Dyson support and was initially advised to bring the product to a service center in another state, which was not feasible, even though I live in New York City with plenty of Dyson shops around. Only after further communication was I offered the option to ship the product back for inspection/replacement. Dyson provided a prepaid shipping label, and I followed all instructions, purchased packaging materials by myself, and shipped the unit. I have the UPS drop-off receipt and tracking information as proof of shipment. The tracking shows the package has been dropped-off at UPS store, though UPS is claiming that it has left the location for more than 2,5 weeks, so it is either missing or stolen. After contacting UPS directly, I was informed that because Dyson generated the shipping label, only Dyson can initiate a claim with UPS. Despite this, Dyson customer support initially instructed me to file the claim myself, which led to significant delays and time spent communicating with UPS. Dyson has not made a claim themselves or provided a resolution. Every communication through e-mail with Dyson customer service is frustrating and leads to no solution, they just keep repeating the same lines, but not making any progress in trying to resolve the matter.
Known defect, no parts, no ETA — “premium” in name only
Bought a Dyson vacuum directly for nearly $1,000. Within months, it became almost unusable. Customer support quickly confirmed this is a known and widespread defect (diagnostics were efficient, to be fair). However, the experience went downhill from there: No replacement parts available No ETA, and no visibility on when parts might exist No willingness or ability to replace the unit (despite repair involving ~80% of the device) I was told to call back myself periodically to check if the part is available Meanwhile, this exact model is still actively sold. This is not the level of service expected from a premium brand. It’s what you’d expect from a low-cost manufacturer with no accountability. Very disappointing.
I decided to order a Dyson hairdryer…
I decided to order a Dyson hairdryer directly from them as a gift my someone. The delivery date was ideal. I received an email with a tracking number. Each day I tracked the item it showed the shipper rescheduled it. After talking to some snobby customer service agent who sounded like a robot (I checked, he wasn’t) and got nowhere, I got curious and finally called the shipper. Turns out the package was lost the first day but they just kept sending me “delivery rescheduled” emails. Customer service is the worst I’ve ever encountered. I cancelled the delivery, that is when and if they find it, and was told that I must call Dyson back to let them know I want a refund. Boy, I’m really looking forward to that…
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About dyson.com
Innovative Technologie. Entdecke und kaufe die Produktreihen der Dyson Staubsauger, Haarpflege, Luftreiniger, Luftbefeuchter, Ventilatoren, Händetrockner und Beleuchtung.
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Technology Stack
dyson.com uses 19 technologies across their website including HSTS, cdnjs, unpkg, Cloudflare, and more.
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HSTS
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cdnjs, unpkg, jsDelivr
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Cloudflare
Privacy & Consent
OneTrust
Customer Support
Zendesk
E-commerce & Payments
Afterpay
Traffic & Audience
dyson.com receives approximately 6.3M monthly visitors and ranks #8,759 globally. The website has a bounce rate of 57% with visitors viewing an average of 3.1 pages per visit. Users spend an average of 2:15 on the site.
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This page provides publicly available information about dyson.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit dyson.com directly at https://dyson.com.