ecrm.marketgate.com
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The Silent Giant of B2B Retail Tech
How ECRM MarketGate dominates with $80M in revenue and 4.8-star trust
While most SaaS companies chase viral growth, ECRM MarketGate operates in the shadows of retail's backbone—quietly processing $80.1M annually with a workforce of 290. This isn't a startup; it's an infrastructure.
"The 72% direct traffic isn't a marketing failure—it's a moat. Their customers don't need to Google them; they're already embedded in the workflow."
The B2B Infrastructure Play
ECRM MarketGate operates in business_and_consumer_services, a sector that rewards reliability over flash. With 121 Trustpilot reviews averaging 4.8/5, they've built a reputation that doesn't require SEO. Their 22% organic traffic suggests a mature, referral-driven business model where word-of-mouth beats search algorithms. This is infrastructure, not entertainment.
The Traffic Paradox
14,620 monthly visits seems modest for an $80M company, but the composition tells the real story: 72% direct, 22% organic. This is the signature of a deeply embedded B2B platform. Customers aren't browsing—they're logging in. The 'undefined' top countries suggest either data limitations or a hyper-concentrated US market. Either way, they're not playing the global growth game; they're dominating their niche.
The leadership team—Greg Farrar (CEO), Brian Nelson (CFO), Isabel Camargo (VP Retail), Rick Andersen (VP Software Development), Teresa Norris (VP Account Management)—reads like a blueprint for B2B stability. No flashy founders, no growth hackers. Just seasoned operators managing a $80M revenue machine with 290 employees. That's ~$276K revenue per employee, solid for services.
- Trustpilot 4.8/5 with 121 reviews: Exceptional for B2B services where reviews are harder to earn
- 72% direct traffic: Customers come back without marketing spend—a true moat
- Tech stack includes Tailwind, Bootstrap, and trust signals (Trustpilot, LinkedIn Insight Tag)
- 290 employees for $80M revenue: Efficient operations, not bloated headcount
The Quiet Monopoly
ECRM MarketGate isn't chasing growth—they're owning the infrastructure. In a world of noisy startups, their 72% direct traffic is the real metric of success.
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ECRM - A Driving Force for Buyers + Sellers™
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Reviews (20)
GREAT first ECRM!
This was our first ECRM and the team was awesome! Very accommodative and is obvious they want each brand to succeed. I got super fast responses and felt very prepared ahead of time. Kind and great people to work with!
Excellent staff for set up
Excellent staff for set up, meeting management, and move out. They were always available to answer questions and keep our meetings on schedule. Good quality meetings all in one place. 30+ meetings with current partners and new prospects with out traveling all over the country.
Colleen is incredible!!!
Colleen is incredible!!! Meticulous attention to detail. Zero issues at the show. Communication pre-show was great. Met a lot of great buyers. Larry, phenomenal as well! Made sure everything ran smoothly. Jennifer, tremendous! Joe - amazing! Thank you for bringing such a great team to this event! We would love to do future shows with ECRM. Thank you again! Hugs, Mike from iPolish
We love Charlie!!
We love Charlie!!! Very conscientious!
Great staff
Great staff! Super helpful, Charlie was great 🙌
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About ecrm.marketgate.com
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Technology Stack
ecrm.marketgate.com uses 11 technologies across their website including HSTS, reCAPTCHA, LinkedIn Insight Tag, Facebook Pixel, Trustpilot, and more.
Security
HSTS, reCAPTCHA
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LinkedIn Insight Tag, Facebook Pixel
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Trustpilot
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Google Tag Manager, Google Analytics
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DaisyUI
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Bootstrap, Tailwind CSS
Traffic & Audience
ecrm.marketgate.com receives approximately 14.6K monthly visitors. The website has a bounce rate of 50% with visitors viewing an average of 3.1 pages per visit. Users spend an average of 1:20 on the site.
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