esw.com
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ESW: The $225M Global E-commerce Engine
How a Dublin-based startup scaled cross-border logistics for Shopify and beyond
In the fragmented world of global e-commerce, ESW (formerly eShopWorld) isn't just a logistics provider—it's the invisible infrastructure powering how major brands sell to 200+ countries. With 1,112 employees and $225.7M in revenue, they've built a moat in cross-border trade while flying under the radar of most tech headlines.
"They've solved the 'last mile' problem for global brands—just not the last mile you're thinking of."
The Cross-Border Problem Solver
ESW operates in the B2B2C space, sitting between enterprise retailers (like Lululemon and Coach) and global consumers. Their tech stack—built on jQuery, Bootstrap, and modern tools like Vite—handles everything from customs clearance to localized checkout experiences. The 40% direct traffic indicates strong brand recognition among enterprise clients who don't just 'shop' at ESW—they integrate it into their entire commerce infrastructure.
The Shopify Partnership Play
The 460 monthly searches for 'esw shopify' reveal a strategic wedge: ESW is embedding itself into the mid-market. While giants like DHL and FedEx own the enterprise logistics space, ESW is winning the Shopify ecosystem by offering plug-and-play globalization. Their $32M funding round suggests they're still in aggressive growth mode, not yet pivoting to pure profitability.
What's fascinating is their traffic composition: 37% organic search and 40% direct. This isn't a company chasing vanity keywords—it's a technical service where buyers know exactly what they're looking for. The top keyword 'esw' (10,670 monthly searches) dwarfs 'eshopworld' (1,660), signaling successful brand evolution and market dominance in their niche.
- Enterprise-first model: Revenue scales with brand volume, not individual transactions
- Trustpilot validation: 4,227 reviews at 4.3/5 suggests operational reliability in a notoriously complex industry
- Global footprint: Top traffic countries show undefined markets, hinting at true global reach beyond Western saturation
- Tech agility: Modern stack (Vite, Tailwind) indicates they're not drowning in legacy code despite serving Fortune 500 clients
ESW is the infrastructure play you haven't noticed
While everyone chases direct-to-consumer startups, ESW quietly powers the global ambitions of established brands. Their $225M revenue and 40% direct traffic prove that in B2B, being the invisible engine is more valuable than being the flashy storefront.
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ESW
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Reviews (20)
Good assistance!
I received the ordered items as scheduled. The purchased items are for my daughter, but since they were sold out at the shop I usually use, I searched online from Japan for shops worldwide. Although it was my first time using this shop, I am satisfied with their prompt response, courteous guidance, and reliable delivery. Shelly Le, thank you for your kind assistance! From Japan.
Dear Customer, Thank you for sharing your recent positive experience, your feedback is extremely important to us. We hope you enjoy your order and look forward to serving you again soon. Kind regards, ESW Customer Service
Excellent support, minor improvement opportunity
Some screws came loose and were lost from my Raptor vest, so I contacted customer support to ask if they had any spare parts they could send me. I live in Japan, and they kindly put me in touch with their local representative here, which turned out to be a DirtFreak store. The poor guy there actually had to remove screws from a brand-new Raptor vest in stock to help me out — which I genuinely felt bad about. That said, the customer support experience itself was excellent. The support agent I spoke with, Jun Nguyen, was very kind, helpful, and responsive. Big thumbs up to him. As a small suggestion for the future: for racing gear, it might be helpful to sell or keep spare parts like screws readily available, so no one has to take parts from new products. Just my personal opinion. Overall, great customer support.
Dear Anastasia, Thank you for sharing your recent positive experience, your feedback is extremely important to us. We look forward to serving you again soon. Kind regards, ESW Customer Service
Problem Solved Pronto
My enquiry was responded to very quickly, investigated and resolved within a couple of hours. I am very impressed with the service I received.
Dear Customer, Thank you for sharing your recent positive experience, your feedback is extremely important to us. We hope you enjoy your order and look forward to serving you again soon. Kind regards, ESW Customer Service
Very helpful
Very helpful, fast and friendly
Dear Customer, Thank you for sharing your recent positive experience, your feedback is extremely important to us. We hope you enjoy your order and look forward to serving you again soon. Kind regards, ESW Customer Service
Excellent service
Excellent service. No problem with exchanges and always willing to assist you if needed. Thank you for the great service!
Dear Louise, Thank you for sharing your recent positive experience, your feedback is extremely important to us. We hope you enjoy your order and look forward to serving you again soon. Kind regards, ESW Customer Service
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About esw.com
Company Overview
Technology Stack
esw.com uses 23 technologies across their website including Font Awesome, Okta, HSTS, and more.
Fonts
Font Awesome
Authentication
Okta
Security
HSTS
Programming Languages
PHP
CMS
WordPress
Cloud & Hosting
Cloudflare
Traffic & Audience
esw.com receives approximately 162.7K monthly visitors and ranks #226,623 globally. The website has a bounce rate of 35% with visitors viewing an average of 2.9 pages per visit. Users spend an average of 0:28 on the site.
The majority of esw.com's traffic comes from undefined, undefined, .
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This page provides publicly available information about esw.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit esw.com directly at https://esw.com.