euroairlines.es
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Euroairlines: The 1.5-Star Airline That's Still Flying
A data-driven look at a low-cost carrier thriving on brand recognition alone
In an industry where trust is everything, Euroairlines.es is betting its entire future on one thing: name recognition. With 39 employees and $5.5M in revenue, this Spanish carrier is flying high on Google searches while crashing on customer satisfaction. The numbers tell a story of a business built on convenience, not quality.
"Euroairlines isn't selling flights—they're selling the path of least resistance for travelers who know their name."
The Search Moat
Euroairlines dominates its own search landscape with 2,000 monthly searches for 'euroairlines' alone. With 41% organic traffic and 46% direct traffic, they've built a self-sustaining flywheel where brand awareness drives bookings. The real kicker? 'Euroairlines mis reservas' gets 160 monthly searches—customers are actively seeking to manage bookings they already made, not researching new ones.
The Trust Paradox
Here's the brutal truth: 68 Trustpilot reviews at 1.5 stars would kill most travel companies. Yet Euroairlines keeps flying. With 39 employees generating $5.5M in revenue, that's $141K per employee—efficient operations masking customer experience failures. Their LinkedIn shows they're still hiring, suggesting the market tolerates their service quality as long as prices stay low.
The tech stack reveals a company optimized for cost, not experience. jQuery and Bootstrap—technologies from a decade ago—power their site. They're using lazy loading and priority hints for performance, but the fundamental architecture feels dated. Meanwhile, competitors are building mobile-first, API-driven platforms. Euroairlines is still running on 2015's playbook.
- Traffic concentration risk: 38% of visitors come from 'undefined' countries—likely data artifacts or bot traffic
- Brand dependency: 5 of top 6 keywords are branded, limiting growth potential
- Operational efficiency: 39 employees vs $5.5M revenue suggests lean operations
- Customer experience gap: 1.5-star rating indicates systemic service issues
The Euroairlines Paradox
A business that shouldn't work, but does—because in travel, being known beats being loved
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Reviews (16)
I have been trying to contact the…
I have been trying to contact the airline in several occasions during the last weeks to understanding if luggage is part of my booking or not. If not, how luggage can be added. Never received any answer… never encountered this low level of Customer service.
Hello Steven, We appreciate your comments, which always help us improve and check our procedures. We apologize that you do not yet have the requested information. Please note that our usual answer time is less than 48 hours. At this time, we do not have any pending request that exceed the indicated timeframe. Therefore, please check your spam folder. If you need, please send us your booking information to: [email protected] We look forward to hearing from you. Euroairlines Sl
My flight was cancelled 2 months ago
Dear Aftersales Team! I am attaching the numbers of the two refund requests. Booking.com (travel agency) sent the two refund request numbers. Please send me the completion date. RA- 0480370851 RA- 0480370852 At the same time I sent an email with my details to customerservic at euroairlines.es Dear EuroAirlines victims! I will keep my previous post open until 12.19, I will wait until then. Please write on Instagram/Facebook/LinkedIn. My flight was cancelled 2 months ago and I still haven't received my money back.
Dear Márta, Thank you for your message and for providing the refund request numbers. We would like to inform you that both refund requests (RA-0480370851 and RA-0480370852) have been received and escalated to the corresponding department for review. The case is currently under follow-up. We will continue monitoring and updating the case through the same email thread you have already contacted us on. Thank you for your understanding. Should you require any further assistance, please do not hesitate to contact us. Best regards, Euroairlines Sl
1/5 Stars Unprofessional, Unreliable and Scammers: Avoid Euro Airlines at All Costs!
1/5 Stars - Unprofessional, Unreliable and Scammers: Avoid Euro Airlines at All Costs! I'm writing this review as a warning to others: stay away from Euro Airlines unless you enjoy throwing your money away and wasting your time. I booked a flight with them in early August 2025, only to have it cancelled without warning or explanation just three days before departure. When I reached out to them, I was told a refund would be processed and even given a waiver code. That was nearly two months ago. Despite numerous follow-ups, I've yet to see a single penny returned. The customer "service" is a joke, with representatives pointing fingers at the travel agency, who in turn claim the airline hasn't processed the refund. It's a never-ending cycle of excuses and lies. The airline even lied that the refund request was processed on August 20th, a week after the flight cancellation but the travel agency told me that a refund request is processed automatically the very same day a flight is cancelled. The lack of communication, professionalism, and accountability is staggering. Euro Airlines clearly prioritizes profits over customer satisfaction. Their actions are unacceptable, and I demand better from any airline. To anyone considering flying with Euro Airlines, don't make the same mistake I did. You're likely to be left stranded, frustrated, and out of pocket. Take your business (and your sanity) elsewhere. *Update:* I'll continue to update this review until I receive my refund and a formal apology from Euro airlines. Until then, avoid them like the plague.
Dear passenger, Thank you for sharing your experience with us. We apologize to hear about your booking experience and for the inconveniences. We really understand the frustration this can cause, especially when you do not receive the requested refund. Please send us your booking information to: [email protected] (booking code, original flight date, and any other information you consider relevant to your experience) in order to be able to check the case. We appreciate your understanding and remain at your disposal for any additional details. Best regards, Euroairlines Sl
No refund
To anyone looking for a refund from this airline, you can always file a complaint via the European Small Claims procedure, it's simple and free
Dear Daniel, Thank you for sharing your experience about your travel agency with us. We really understand the frustration that can cause when you do not receive the requested refund. We would like to inform you that the travel agency, as the intermediary between the passenger and the airline, must communicate any questions we can help with. If you need please send us your booking information to: [email protected] with the booking code and request. We appreciate your understanding and remain at your disposal for any additional details. Best regards, Euroairlines Sl
Flight cancelled - two months on, still no refund
Flight cancelled by the airline two months ahead of departure and refund still not received. Despite emails and complaints to customer services , no nearer knowing when refund will be received. Appalling company.
Hello MA, We’re sorry to hear about the issues you’ve experienced with your booking. At EuroAirlines, we’re committed to helping you resolve this situation as soon as possible. To properly review your case and provide an appropriate solution, we kindly ask that you send us your booking details. Please contact us at [email protected] with the following information: Booking reference Original flight date Any other details you consider relevant regarding your experience Once we receive this information, we will investigate what happened and get back to you with the best possible solution. We appreciate your understanding and remain at your disposal to assist you with anything you may need. We look forward to hearing from you. Best regards, EuroAirlines SL
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About euroairlines.es
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Technology Stack
euroairlines.es uses 19 technologies across their website including Font Awesome, Google Fonts, HSTS, reCAPTCHA, PHP, and more.
Fonts
Font Awesome, Google Fonts
Security
HSTS, reCAPTCHA
Programming Languages
PHP
CMS
WordPress
Privacy & Consent
Complianz
E-commerce & Payments
WooCommerce
Traffic & Audience
euroairlines.es receives approximately 8.8K monthly visitors and ranks #2,431,398 globally. The website has a bounce rate of 46% with visitors viewing an average of 1.8 pages per visit. Users spend an average of 0:24 on the site.
The majority of euroairlines.es's traffic comes from undefined, undefined, .
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This page provides publicly available information about euroairlines.es. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit euroairlines.es directly at https://euroairlines.es.