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fandango.com

19 technologies
VerifiedGrowingVisit33.8M/mo$84M45419 Tech25 Leads
Deep Dive

Fandango: The 800-Pound Gorilla in Ticketing

Why a 20-year-old brand still dominates a dying industry

Fandango isn't just a ticketing platform—it's a digital fortress built on moviegoing nostalgia and ruthless acquisition. While theaters crumble and startups pivot, Fandango commands 33.8M monthly visits with a 1.2-star rating, proving that convenience trumps satisfaction in the entertainment economy.

33.8M
monthly visits
#1,076
global rank
52%
direct traffic
568
Trustpilot reviews

"Fandango's 52% direct traffic proves they've won the mental real estate—people don't search for movie tickets, they just go to Fandango."

The Trust Paradox

Here's the brutal truth: Fandango's 1.2/5 Trustpilot rating is a feature, not a bug. When you're the default option, you don't need to please everyone—you just need to exist. Their 568 reviews are overwhelmingly negative (fees, refunds, UX complaints), yet traffic continues to climb. This reveals a fundamental truth about market dominance: when you own the distribution channel, customer satisfaction becomes a secondary concern to availability.

The Acquisition Flywheel

Fandango's secret weapon isn't technology—it's strategic ownership. By acquiring Vudu (177K monthly searches), they now control both the theatrical and streaming discovery funnel. Their keywords reveal a brilliant cross-sell strategy: 'fandango at home' (140K searches) and 'vudu' (177K searches) aren't competitors to their core business—they're complementary revenue streams. This isn't ticketing; it's a media empire masquerading as a convenience service.

The tech stack tells the story of a company optimizing for scale, not innovation. jQuery, Bootstrap, and legacy libraries dominate—Fandango isn't chasing cutting-edge UX because they don't need to. Their 52% direct traffic means they're not fighting for discovery; they're fighting for retention. The real battleground isn't the interface—it's the partnerships. With NBCUniversal connections ([email protected]) and studio relations, Fandango has locked up the supply chain while competitors scramble for scraps.

  • Direct traffic dominance (52%) creates an unassailable moat
  • Strategic acquisition of Vudu transforms them from ticketing to media hub
  • 1.2-star rating paradox proves market power trumps customer satisfaction
  • Studio relationships (NBCUniversal) secure exclusive access to content
Aging tech stack (jQuery, Bootstrap) suggests stagnation
Unmatched direct traffic (52%) indicates brand dominance
Abysmal 1.2-star rating on Trustpilot
Strategic control of both theatrical and streaming discovery
High fees and poor customer service complaints
Exclusive studio partnerships that competitors can't replicate

Fandango Wins by Not Competing

While others innovate on UX, Fandango owns the infrastructure of moviegoing itself—proving that distribution beats design in the entertainment economy.

What tech stack does Fandango use?

34 detected
Security1
Programming Languages1
Privacy & Consent1
Feedback1
Tag Managers1
Web Standards1
UI Libraries1
JavaScript Libraries3
Tracking & Analytics15
F
Facebook Pixel
G
Google Analytics
G
Google Tag Manager
T
Twitter Pixel
S
Snapchat Pixel
G
Google APIs
G
Google Tag Manager
S
Snapchat
G
Google DoubleClick
T
Twitter Ads
F
Facebook Pixel
T
Tracking Pixel
T
Twitter/X
T
Tracking Service
F
Facebook

How much traffic does Fandango get?

Traffic & Engagement

36.4M
Monthly Visits
+6.4%
3.6
Pages/Visit
6:45
Avg. Duration
57%
Bounce Rate
Monthly Traffic Trend+1%
36.0M
Oct 2025
Oct
34.2M
Nov 2025
Nov
36.4M
Dec 2025
Dec

Rankings

#1,252
Global Rank
#306
United States Rank
Entertainment
Category

Backlinks & Authority

39.3M
Backlinks
75.8K
Ref. Domains
82
Authority Score
Low
Penalty Risk
Backlinks Trend-3%
40.4M
Jul 2025
Jul
40.0M
Aug 2025
Aug
39.6M
Sep 2025
Sep
39.0M
Oct 2025
Oct
39.2M
Nov 2025
Nov
39.3M
Dec 2025
Dec

Search Traffic

Organic
19.7M
Paid
371.3K

Top Organic Keywords

#1fandango
1,000,000 vol5.0%
#2movies
2,240,000 vol1.8%
#1new movies
673,000 vol1.0%
#1vudu
201,000 vol1.0%
#1fandango at home
165,000 vol0.8%

Where is Fandango's audience located?

🇺🇸United States92.8%
🇮🇳India1.5%
🇨🇦Canada0.5%
🇬🇧United Kingdom0.5%
🇯🇵Japan0.3%

Device Distribution

Desktop19.7%
Mobile80.3%

What keywords does Fandango rank for?

5 keywords
1fandango543.8K vol$0.77
2vudu177.8K vol$1.22
3fandango at home140.1K vol$0.55
4avatar: fire and ash showtimes546.7K vol
5marty supreme showtimes630.4K vol

How is Fandango's SEO?

Open Graph Image

OG Image preview
og:image

https://images.fandango.com/mobile/web/img/assets/logo-fandango.svg

Meta Tags

title38 chars

Movie Tickets & Movie Times | Fandango

description105 chars

Buy movie tickets in advance, find movie times, watch trailers, read movie reviews, and more at Fandango.

og:title

Movie Tickets Movie Times

languageEN

H1 Tags

h1Fandango

What is Fandango's revenue?

$84M
Annual Revenue
454
-1%
Employees
$184K
Revenue/Employee
$45M
Total Funding
Beverly Hills, United States
Headquarters

Who works at Fandango?

Loading leads...

What do customers think of Fandango?

Fandango

Fandango

1.2
568 reviews

Categories

Movie Rental Store#undefinedEvent Ticket Seller#undefinedMovie Theater#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days

Contact Information

Reviews (20)

Filter by rating:
Evie
1/3/2026
🇺🇸 United States3 reviewsOrganicUnverified
Experience date: 1/3/2026
I Enjoy Fandango!

With Fandango, I had a great experience, finding and watching a show that I could not find on any other service; no buffering, NO commercials, and great quality! 🙂

alli
1/9/2026
🇺🇸 United States7 reviewsOrganicUnverified
Experience date: 1/8/2026
overall good

I'm kind of sad to see all the bad ratings. When porting over the rest of my library a long time ago, the customer service rep was super nice, very detailed, and right to the point. In addition, the pricing hasn't changed and I have been able to use all vudu gift cards no prob, including today with my puchase of Home (2015 - little alien cartoon movie for the kid). The navigation is also still relatively the same, and I've only had a few buffering issues in the last few years. I like that it's accessible on my AP account and MA account also. I haven't used the fandango ticketing service in a while but I appreciate that it's still available for people. And ofc, I also like reviews and detailed breakdowns of content of each movie with the rotten tomatoes etc ratings. It's comprehensive.

Romeo
12/30/2025
🇺🇸 United States2 reviewsOrganicUnverified
Experience date: 11/13/2025
Double charges and awful buffering.

I have had several issues over my experience with this program since it was called VUDU. It has terrible buffering issues even when you are using gigabyte internet speeds (I have had my singal/speed tested during some of these buffering issues). But the on top of that, they charged me twice for a Despicable Me bundle that I had purchased. When I asked a refund for one of the purchases, they admitted that they had a glitch in their system but claimed I was never charged the first time. I sent them screen shots of my charge account to prove that it had occurred, and I habe not received a response from them since. I STILL have not received a refund. My recommendation, use a credit card to pay for any of the movies that you pur hase here so that you can dispute the charges when they pull stunts like this.

Brian Saucedo
1/20/2026
🇺🇸 United States1 reviewsOrganicUnverified
Experience date: 1/19/2026
I wish I would have read the reviews total scam!

I wish I would have read the reviews first before I decided to use this site! Received a email promotion, two movie tickets for 20$ for being a Amazon prime member. I did not realize it was a discount of 20$ off the total purchase price of 2 tickets! Found a manatee move for 10$ a ticket, I only received 12$ credit off the 20$ i had purchased! When I contacted the customer service team, they said there was nothing they could do! This company is a joke from what I am seeing now. Hopefully they will soon go out of business, and now they have brought Amazon on board to help boost sales i guess. Good luck with that!

Kelsey
1/15/2026
🇺🇸 United States1 reviewsOrganicUnverified
Experience date: 1/14/2026
Unauthorized transaction

I was researching movie showtimes and made it to the checkout page on fandangos site. I was attempting to apply a promo for a free 7 day trial of their membership whereby they would waive convenience fees. When I finally recovered my account and logged in, it said I wasn't eligible. No problem. The website then glitched and in trying to scroll up, the page refreshed (I was on mobile) and it brought me to the pur hase confirmed page. Fandango refused to refund the tickets even though i contacted them one minute after this website error. They would only refund the amount before fees (fees being almost $8 on 3 tickets) and refused to refund the full amount unless I accepted it as credit. I dont want it because fandango is more expensive than buying directly from the theatre. I never authorized this transaction. Their agents kept getting disconnected without helping more than explaining the same policy over and over again. Absolutely horrible customer service- i never authorized the transaction and that should be clear on their end when I immediately initiated a support chat upon seeing they charged me. I never clicked confirm to confirm the purchase and have never had another company's website force me into a purchase I did not authorize.

Frequently Asked Questions about Fandango

What is Fandango's Revenue?
Fandango generates approximately $84M in annual revenue. With 454 employees, that's $184,150 per employee. The company has raised $45M in total funding.
What does Fandango do?
Buy movie tickets in advance, find movie times, watch trailers, read movie reviews, and more at Fandango.
How fast is Fandango growing?
Fandango has grown by 6.4% in the last 6 months according to traffic data. employee count has changed by -1% year over year.
How do people interact with Fandango?
When visiting Fandango, visitors view an average of 3.6 pages per visit, and spend around 6:45 on the site, and the bounce rate is 56.5%.
How do people find Fandango?
16.3M people (45%) visit Fandango directly. 19.7M (54%) find them through organic search. 371.3K (1%) come through paid advertising.
Who uses Fandango?
Fandango's top market is United States with 33.8M visitors (92.8%). India is 2nd with 545.9K (1.5%). Canada is 3rd with 178.8K (0.5%).
What technologies does Fandango use?
Fandango uses 19 technologies across their website including Maps, Security, Programming Languages. Key technologies include Google Maps, HSTS, PHP.
Who are Fandango's competitors?
Fandango's main competitors include AMC. These companies operate in similar markets and compete for the same customer base.
What do customers think of Fandango?
Fandango has a Trustpilot score of 1.2 out of 5 (1 stars) based on 568 customer reviews.

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About fandango.com

Buy movie tickets in advance, find movie times, watch trailers, read movie reviews, and more at Fandango.

Company Overview

fandango.com
Website
arts_and_entertainment
Industry
#1,076
Global Rank
33.8M
Monthly Visitors
19
Technologies
25+
Employees

fandango.com Key Pages

fandango.com Social Media

Technology Stack

fandango.com uses 19 technologies across their website including Google Maps, HSTS, PHP, and more.

Maps

Google Maps

Security

HSTS

Programming Languages

PHP

Privacy & Consent

OneTrust

Advertising

DoubleClick Floodlight, Snapchat Pixel, Twitter Pixel, Facebook Pixel

Feedback

Qualtrics

Traffic & Audience

33.8M
Monthly Visits
43%
Bounce Rate
5.7
Pages/Visit
3:04
Avg. Duration

fandango.com receives approximately 33.8M monthly visitors and ranks #1,076 globally. The website has a bounce rate of 43% with visitors viewing an average of 5.7 pages per visit. Users spend an average of 3:04 on the site.

The majority of fandango.com's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is fandango.com?
Buy movie tickets in advance, find movie times, watch trailers, read movie reviews, and more at Fandango.
What technologies does fandango.com use?
fandango.com uses 19 technologies including Google Maps, HSTS, and 13 more. View the full tech stack analysis above.
How do I contact fandango.com?
You can contact fandango.com via email at [email protected].
What are fandango.com's social media accounts?
fandango.com is active on twitter, facebook. You can find links to all their social media profiles in the social section above.
How popular is fandango.com?
fandango.com receives approximately 33.8M monthly visitors and ranks #1,076 globally. Traffic is growing by 14.3% month-over-month.

Related Searches

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This page provides publicly available information about fandango.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit fandango.com directly at https://fandango.com.