faultfixers.com
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FaultFixers: The Quiet Giant of Maintenance
How a 14-person team built a $1.2M CMMS empire without VC funding
While SaaS giants chase billion-dollar valuations, FaultFixers quietly dominates the maintenance management niche with a lean, profitable model. This is the story of how they built a simple software empire by ignoring complexity and focusing on one thing: fixing things faster.
"They aren't building a platform—they're building a utility. And utilities are profitable."
The Unsexy Customer Base
FaultFixers targets the unglamorous backbone of infrastructure: facility managers, school administrators, and property operations. Their top keyword? 'Daily checklist for school' (170 monthly searches). While others chase AI hype, they win by solving spreadsheet hell for people who just need to get through their day. The 33% direct traffic proves their users aren't browsing—they're returning.
The Bootstrapped Flywheel
No VC funding. No bloated team. Just 14 people generating $1.2M in revenue. That's $85,000 per employee—impressive efficiency for a B2B SaaS company. Their organic search strategy (51% of traffic) relies on capturing intent for 'Excel CMMS templates' and 'PPM schedules,' converting spreadsheet users into software subscribers. It's a classic bottom-up growth model that most modern startups have forgotten.
The tech stack reveals their philosophy: jQuery and Bootstrap, not React and GraphQL. They're not building for tech startups—they're building for facilities managers who need reliability over flash. The 21 Trustpilot reviews at 4.5 stars suggest they deliver on that promise. Their social presence (Twitter, LinkedIn, Instagram) is active but not aggressive—another sign of a company focused on product over hype.
- Profitable with 14 employees (rare in SaaS)
- Captures Excel-to-CMMS migration market
- High direct traffic indicates strong product-market fit
- Trustpilot reviews suggest reliable execution
The Anti-Unicorn Playbook
Sometimes the best business isn't the biggest—it's the one that quietly pays the bills
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Simple Maintenance Management Software | FaultFixers
Simple Maintenance Management Software. Implement our CMMS To Improve The Experience For Your Customers & Build a Better Business.
Simple Maintenance Management Software | FaultFixers
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Reviews (20)
Simple Reporting improves reporting
Our customer needed a way to manage 3 campuses and to have faults reported simply. A quick scan of a qr code, loads the campus, select the room and a report is easily reported with a picture if needed. It has helped the site team manage and prioritise repairs.
Our team has been using Faultfixers…
Our team has been using Faultfixers for some months now and it has significantly improved our customer support operations. The reporting tools provide clear insights into performance metrics, helping us identify areas for improvement. Highly recommended for teams looking for a reliable and scalable solution.
Helpful support team
Helpful support team
Excellent Customer Service
Faultfixers customer service is excellent. Any questions I have, no matter how big or small, they get back to me almost instantly
perfect experience
The software is simple to use for both reporting and from the engineers side. technical support is second to none fast response and you can talk to a human!
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About faultfixers.com
Simple Maintenance Management Software. Implement our CMMS To Improve The Experience For Your Customers & Build a Better Business.
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Technology Stack
faultfixers.com uses 26 technologies across their website including YouTube Embed, Font Awesome, Google Fonts, HSTS, and more.
Video
YouTube Embed
Fonts
Font Awesome, Google Fonts
Security
HSTS
CMS
Webflow
CDN
jsDelivr
Cloud & Hosting
AWS CloudFront, Cloudflare
Traffic & Audience
faultfixers.com receives approximately 19.0K monthly visitors and ranks #1,566,422 globally. The website has a bounce rate of 52% with visitors viewing an average of 1.5 pages per visit. Users spend an average of 0:26 on the site.
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