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Fixably: The Operating System for Repair
How a $22M funded SaaS is replacing spreadsheets in global electronics repair
While everyone chases AI hype, Fixably is quietly fixing the broken, manual chaos of the $100B+ electronics repair industry. They aren't building a new chatbot; they're building the nervous system for Apple Authorized Service Providers and refurbishment centers.
"Fixably isn't just software; it's a compliance layer for the Apple ecosystem, turning repair shops into data-driven factories."
The Niche Powerhouse
With only 27 employees generating $2.7M in revenue, Fixably operates with impressive efficiency ($100k ARR per employee). This lean structure suggests a highly technical team focused on product over sales bloat. Their core audience isn't the general public—it's the authorized service providers drowning in RMA paperwork and IMEI tracking. The search volume for 'fixably oy' (Finnish incorporation) hints at their European stronghold and deep ties to the manufacturing supply chain.
The 'Right-to-Repair' Tailwind
As Right-to-Repair legislation gains global traction, the repair industry is shifting from backyard shops to certified enterprise networks. Fixably positions itself as the enterprise-grade solution for this shift. They aren't competing with generic ticketing systems; they are integrating deeply with Apple's GSX (Global Service Exchange) and OEM parts databases. This creates a high switching cost moat—once a repair center builds its workflow on Fixably, leaving becomes operationally impossible.
The tech stack reveals a modern, scalable architecture. They leverage AWS CloudFront and Cloudflare for global distribution, ensuring low latency for inventory lookups and repair tracking. The use of Vite and Tailwind CSS suggests a fast-moving frontend team prioritizing developer experience and rapid iteration, essential for keeping up with OEM API changes.
- High Switching Costs: Deep integration with OEM systems (like Apple GSX) makes migration painful for competitors.
- Efficiency Focus: Revenue per employee ($100k) indicates a product-led growth model with minimal overhead.
- Compliance First: The platform handles the regulatory minutiae of IMEI tracking and data privacy, a key pain point for authorized resellers.
The Verdict: Infrastructure for the Circular Economy
Fixably is building the vertical SaaS moat in a fragmented, growing industry.
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Get full visibility of your entire after-sales operations. Forget copy-pasting and switching between windows, enhance repair and refurb workflows with Fixably.
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About fixably.com
Get full visibility of your entire after-sales operations. Forget copy-pasting and switching between windows, enhance repair and refurb workflows with Fixably.
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fixably.com uses 16 technologies across their website including HSTS, jsDelivr, AWS CloudFront, Cloudflare, and more.
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fixably.com receives approximately 33.0K monthly visitors and ranks #790,712 globally. The website has a bounce rate of 23% with visitors viewing an average of 5.3 pages per visit. Users spend an average of 16:08 on the site.
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