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Gate.io: The Crypto Exchange with 4,300 Coins and 1.3 Stars
A data-driven look at the platform that trades volume for trust
With over 4,300 cryptocurrencies and a 1.3-star rating, Gate.io is the crypto exchange that asks a provocative question: What if you prioritized selection over satisfaction? This is the story of a platform that dominates on paper but struggles with its users.
"Gate.io isn't just an exchange; it's a crypto library where you can trade almost anything, but trust is the one asset you can't find."
The Volume Paradox
Gate.io pulls in 207,810 monthly visits with 56% direct traffic—meaning users know exactly where to go. Yet, despite the loyalty, the platform's 1,384 Trustpilot reviews paint a starkly different picture. The data suggests a user base that's either deeply entrenched or unable to leave, trading on inertia rather than satisfaction.
The Selection Strategy
While competitors like Coinbase focus on curated assets, Gate.io went the opposite direction: 4,300+ cryptocurrencies. It's a volume play that attracts speculators and altcoin hunters. The top keyword is 'gate io' with 42,230 monthly searches, indicating brand recognition, but secondary searches like 'gate io customer service' (330 searches) hint at friction.
The platform's tech stack—Swiper, MobX, Tailwind CSS, Vite—reveals a modern frontend built for speed and scalability. But the real story is in the business metrics: $180.4M in revenue from just 774 employees suggests high efficiency per head. Yet, with only $1.86M in funding, Gate.io appears to be a self-sustaining engine rather than a venture-backed rocket ship.
- 4,300+ cryptocurrencies: The largest selection among major exchanges
- 56% direct traffic: Strong brand loyalty despite poor ratings
- 22M+ backlinks: Aggressive SEO and content strategy
- 1.3/5 stars: A trust deficit that can't be ignored
The Exchange That Can't Be Ignored
Gate.io proves that in crypto, sometimes the worst ratings hide the most fascinating business models. For investors, it's a case study in survival; for founders, a lesson in trade-offs.
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Meta Tags
Buy/Sell Bitcoin, Ethereum and 4,300+ Altcoins | Cryptocurrency Exchange | Gate.com
Gate - Leading cryptocurrency exchange with over 4,300 cryptocurrencies & stablecoins such as Bitcoin ✓ Ethereum ✓ Dogecoin ✓ Start trading crypto with Gate.com now!
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Gate.io
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Reviews (20)
strong fundamental exchange.
strong fundamental exchange. fast, cheap fee, beautiful bots. active community. live chat and streams. beautiful support from the team 24/7 live.
I have been trading in Gate.io for 2…
I have been trading in Gate.io for 2 years now and i have decided to close my account for the following reasons. 1. Most of the customer service team is dragging appeals. They do not care about the lost time of the users. 2. Appeal section insisting on video proof, but uploading cannot be done with low size limits. 3. Team "specialists" are unable to differentiate the genuine user and the scam and repel the genuine user. My last P2P issue was a cancelled order by the buyer that I haven't received funds for or communicated to the order, the buyer intentionally or by mistake activated a dispute, and specialists couldn't resolve it for 3 days. During the past many times, issues related to P2P decisions were given late, after several days. My user ID 13326768, and I have introduced many users but they will move on with me.
Scam Futrue Trades
professional Scamming Platform We should Avoid these type Scam App
Scammers , Fraudulent
Scammers , i first completed all of there events in candydrop i almost paid $30+ fee in 2 days during these days i completed half and my account didn't triggered security risk after figuring out i won't pay more fees they said my account triggered there security risk and i asked there support which risk did i triggered they said nothing and said they can't share this publically and said to make this fair and rewards been distributed they fairly did this and after insisting them they said they didn't did this but there automated risk deductor system did and this cant be lifted manually
Public Record
Public Record – Selective Access to Large Balances During Extreme Volatility On 21 November 2025, during an extreme market volatility event (approximately 500–600% price movement), I experienced a serious and prolonged access restriction on Gate.io. For nearly eight hours, my primary Simple Earn (staking) balance was completely inaccessible and could not be redeemed, despite repeated attempts and continuous contact with support. At the same time, small test redemptions using the same account and the same crypto-asset were processed instantly, while the main balance remained fully blocked. This clearly shows that the platform was operational and that there was no system-wide outage or general congestion. What occurred was a selective, balance-size-dependent access restriction, coinciding exactly with the most volatile and price-sensitive market window. Access to the main balance was restored only after volatility had subsided and prices had materially reversed, eliminating any realistic ability to exit, rebalance, or protect the position. Throughout the incident, Gate.io support relied on generic, copy-paste responses such as “high traffic” and “system delay,” while disregarding clear, timestamped evidence showing that selective access was taking place. The estimated financial impact of this incident is approximately USD 260,000, reflecting denied access, missed exit opportunities, and consequential losses directly linked to the timing and duration of the restriction. This matter has been escalated beyond customer support and submitted to multiple supervisory authorities. It is not a routine consumer complaint, but a market integrity and operational conduct issue involving unequal access during extreme volatility. I am posting this to ensure transparency and to encourage other affected users to come forward so this behaviour can be assessed as a pattern, not dismissed as an isolated technical issue. Emre Uyaniker
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About gate.io
Gate - Leading cryptocurrency exchange with over 4,300 cryptocurrencies & stablecoins such as Bitcoin ✓ Ethereum ✓ Dogecoin ✓ Start trading crypto with Gate.com now!
Company Overview
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Technology Stack
gate.io uses 12 technologies across their website including Zendesk, Google Tag Manager, Lazy Loading, Priority Hints, and more.
Customer Support
Zendesk
Analytics & Marketing
Google Tag Manager
Performance
Lazy Loading, Priority Hints
Web Standards
Twitter Cards
Build Tools
Vite
UI Libraries
Ant Design
Traffic & Audience
gate.io receives approximately 207.8K monthly visitors and ranks #240,781 globally. The website has a bounce rate of 48% with visitors viewing an average of 1.5 pages per visit. Users spend an average of 0:20 on the site.
The majority of gate.io's traffic comes from undefined, undefined, .
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This page provides publicly available information about gate.io. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit gate.io directly at https://gate.io.