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Nasstar: The UK's Mid-Market IT Giant
A 356-person Microsoft Partner navigating the complex managed services landscape
In the crowded UK managed services market, Nasstar is playing a different game: they're betting their $57.9M revenue on becoming the 'complexity navigator' for mid-market enterprises. But with a 1.3/5 Trustpilot rating and zero public traffic data, the reality is murkier than the marketing.
"They're selling confidence in complexity, but their digital presence is virtually invisible."
The Silent Giant
Nasstar operates in the shadows of the UK tech scene. With 356 employees and $57.9M in revenue, they're a substantial player in the mid-market managed services space. Yet their web presence is virtually non-existent—zero monthly visits, no organic keywords tracked, and a global rank of N/A. This suggests either a highly targeted, relationship-driven sales model or a significant digital transformation gap in their own business.
The Trustpilot Paradox
Here's the contradiction that should make any investor pause: a 356-person Microsoft Partner with $57.9M in revenue has a 1.3/5 Trustpilot rating across 45 reviews. In the B2B managed services world, where relationships and reputation are everything, this is alarming. Either their customer base is extremely vocal, their service delivery is inconsistent, or they're being reviewed by a different segment than their target enterprise clients.
The technical stack reveals a modern, forward-thinking approach. They're running Next.js with Tailwind CSS, Vite, and DaisyUI—indicating an investment in contemporary web development. The presence of Google Tag Manager, HSTS, and Lazy Loading shows they're thinking about performance and security. But again, this modern tech stack is driving zero measurable traffic, raising questions about their content strategy and SEO investment.
- Microsoft Partner status gives them enterprise credibility
- Modern tech stack (Next.js, Tailwind, Vite) shows technical competence
- Focused on AI, data, and secure networking—high-growth verticals
- Zero organic traffic suggests heavy reliance on offline sales
- Trustpilot score indicates potential service delivery issues
The Paradox of the Invisible Giant
Nasstar is either a relationship-driven powerhouse with a digital blind spot, or a mid-market player struggling to scale in the modern era. For investors and acquirers, the question isn't about their revenue—it's about their sustainability in a digital-first world.
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Leading UK Managed IT Services Provider | Microsoft Partner
At Nasstar, we help you navigate complexity with confidence. From data and AI to secure networking, we support businesses embrace next-generation tech.
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New modem
I was sent a new modem that I didn't know was coming. A few days later, and on a Saturday no less, my internet quit working. I couldn't receive email do gci could not send me a verification code. They would not text it to me that would have been decent. I was forced to go to a gci store where i was told i needed the new modem even though my current one was green and my router was green. I told them they used deception because the modem was remotely and secretly blocked my modem from working. I told gci if they have blocked my internet the modem should blink yellow. He agreed. I think it is the height of Irony that their "business " name includes COMMUNICATION.
FIX THE DAMN WIFI
Why are you charging full price if your WiFi doesn’t work half of the time?!?! It’s frustrating. It’s been this way for years. This is the worst wifi network I have ever used!!!
GCI the worst provider to ever exist.
GCI is nothing short of the worst internet provider ever. I would rather live with no wifi at all then continue to pay for something so slow I can run around the block before it can load anything (tested). Christopher Reeve can run faster than their internet can do anything. On top of how unacceptably bad their internet is they have done nothing to fix it.
So disappointed in service
Went to one of the outlet to inquire on the Iphone 16 Pro 1T. None was available only the 256g. I ask if I could have it ordered since their shipment comes on every Wednesday of the week. The person put in my order online. Went in on the next day and found out two had come in but get this they have given my order away. W## this was my order and what were they thinking. So now I have to wait again. There has to be a better choice.
Out of state owned over priced poor customer service
Hard to operate a company like this so bad that you need armed guards. First it is no longer Alaskan owned since they started advertising that. It is very expensive so for to phones and reasonable Internet it is over $200mo which is over $2,400 a year which is a substantial chunk of an income. Hell that's a cheap car. There customer service is subbed foreign or out of state and takes forever. There phone selection is overpriced and out dated besides the most expensive. The do not have Samsung LTE capabilities. There upload speed is bad my service with Borealis Broadband was less than half the price and faster. Even when you go in they do not have enough employees to have a reasonable wait time
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At Nasstar, we help you navigate complexity with confidence. From data and AI to secure networking, we support businesses embrace next-generation tech.
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