9:41
goibibo.com
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goibibo.com

2 technologies
VerifiedGrowingVisit18.5M/mo$453M1.3K2 Tech9 Leads
Deep Dive

Goibibo: India's Travel Behemoth

A 19M monthly visit giant fighting for survival in a brutal market

Goibibo isn't just a travel website—it's a war machine built on 19 million monthly visits, yet it's trapped in a paradox of high traffic and abysmal trust. While the data screams scale, the user sentiment tells a story of friction.

18.5M
monthly visits
#2,741
global rank
61%
organic search
3.3M
backlinks

"In the travel industry, high traffic without trust is just noise. Goibibo is shouting the loudest but whispering the least to its users."

The Traffic Trap

Goibibo commands 18.5M monthly visits, a staggering number that suggests market dominance. However, 61% of this traffic is organic search—a double-edged sword. It means users are finding them via 'goibibo' and 'goibibo customer care' searches, often seeking support rather than booking. This isn't growth; it's a support burden scaling with volume.

The Trust Crisis

With a Trustpilot rating of 1.1/5 from 605 reviews, Goibibo faces a catastrophic trust deficit. For context, a 1.1 rating is among the lowest possible scores, indicating systemic failures in customer experience. The top search terms include 'goibibo customer care' (8,410 monthly searches)—a clear signal that users are desperately seeking resolution, not booking new trips.

The company's tech stack is notably minimal—only HSTS and Google Fonts detected—suggesting either extreme efficiency or a lack of modern web infrastructure investments. With 1,278 employees and $452.7M in revenue, the revenue-per-employee ratio sits at approximately $354K, a healthy metric that hints at operational efficiency despite the public-facing trust issues.

  • Traffic dominance: 94.4% of traffic originates from India, creating a hyper-focused but vulnerable geographic concentration
  • Search dependency: 61% organic traffic reliance makes them susceptible to algorithm changes
  • Brand confusion: 'gommt login' and 'gobibo' appear as top searches, indicating brand dilution or integration confusion with MakeMyTrip
Trustpilot rating of 1.1/5 signals severe customer dissatisfaction
Massive scale: 18.5M monthly visits and #2,741 global rank
Heavy reliance on organic search (61%) creates vulnerability
Strong backlink profile: 3.3M backlinks indicate SEO authority
Minimal tech stack detection suggests potential underinvestment in modern web infrastructure
High revenue efficiency: $354K revenue per employee

The Scale vs. Trust Paradox

Goibibo has mastered traffic acquisition but is failing at customer retention. For investors, this is a classic case of growth masking rot—scale without satisfaction is a ticking time bomb.

What tech stack does Goibibo use?

4 detected
Security1
Tracking & Analytics2
G
Google APIs
G
Google Static

How much traffic does Goibibo get?

Traffic & Engagement

12.7M
Monthly Visits
+8.7%
3.4
Pages/Visit
8:42
Avg. Duration
69%
Bounce Rate
Monthly Traffic Trend+12%
11.3M
Oct 2025
Oct
11.7M
Nov 2025
Nov
12.7M
Dec 2025
Dec

Rankings

#4,358
Global Rank
#303
India Rank
Hospitality
Category

Backlinks & Authority

3.4M
Backlinks
21.2K
Ref. Domains
85
Authority Score
Low
Penalty Risk
Backlinks Trend-6%
3.6M
Jul 2025
Jul
3.9M
Aug 2025
Aug
3.9M
Sep 2025
Sep
3.9M
Oct 2025
Oct
3.7M
Nov 2025
Nov
3.4M
Dec 2025
Dec

Search Traffic

Organic
28.4M
Paid
278.9K

Top Organic Keywords

#1hotels
11,100,000 vol5.1%
#1hotels near me
9,140,000 vol4.2%
#1goibibo
1,000,000 vol2.8%
#7pnr status
13,600,000 vol1.9%
#4train running status
4,090,000 vol1.0%

Where is Goibibo's audience located?

🇮🇳India91.9%
🇸🇦Saudi Arabia2.7%
🇺🇸United States1.6%
🇦🇪United Arab Emirates0.7%
🇬🇧United Kingdom0.3%

Device Distribution

Desktop23.7%
Mobile76.3%

What keywords does Goibibo rank for?

5 keywords
1goibibo353.9K vol$0.21
2gommt login8.7K vol$0.47
3gobibo8.0K vol$0.21
4goibibo customer care8.4K vol
5go ibibo8.0K vol$0.21

How is Goibibo's SEO?

Meta Tags

title91 chars

Goibibo - Best Travel Website. Book Hotels, Flights, Trains, Bus and Cabs with upto 50% off

languageEN

Who works at Goibibo?

Loading leads...

What do customers think of Goibibo?

Goibibo

Goibibo

1.1
605 reviews
✓ Claimed

Categories

Hotel#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days
Claimed Date
7/18/2018

Contact Information

Address:
DLF Building No. 5 Tower C, DLF Cyber City, DLF Phase 2,
Gurugram, GB

Reviews (20)

Filter by rating:
Sudhir Yadav
1/20/2026
🇮🇳 India1 reviewsOrganicUnverified
Experience date: 12/25/2025
Noibibo for Me

I booked 4 hotel rooms for 8 adults and 7 kids, including extra beds. The stay was planned for December 25, and the booking—made a month in advance—was confirmed. Upon reaching the hotel, we discovered no extra beds were available. When I inquired with the staff, they said they had already asked Goibibo to cancel the booking on the first day. They called the Goibibo manager and informed him the guest was asking for extra beds. He handed the phone to me, and when I asked, "Where is the extra bed?", he told me to call customer support—meaning he knew about the issue but did nothing. I called customer support; they spoke with the hotel, then the agent dropped the call, saying, "I'll check with my manager and call you back in 10 minutes." That "caring" support staff finally called me the next night, asking, "Have you managed your stay?" Such inhuman behavior, especially after I clearly mentioned we had 7 kids with us. They are spineless people—the manager is so incompetent that even when the hotel asked to cancel, he didn't act on it. They offered no solution, just said, "Go fight with the hotel or manager or whatever you want." I had a similar situation with MakeMyTrip once, but they immediately upgraded my hotel and reimbursed my taxi bill for traveling from the old hotel to the new one.

C John Alexander
1/17/2026
🇮🇳 India5 reviewsOrganicUnverified
Experience date: 1/12/2026
Fraud by Goibibo

Absolute frauds!They cancelled my ticket without my confirmation. I spoke to the agent requesting for refund as my alliance flight was rescheduled and delayed by 6 hrs and the the agent said she wud speak to the airline and get back to me.Next thing i get a message from the airline that my ticket has been cancelled and i also received a mail from customer support of airline that my refund will be initiated and also on the goibibo app that refund under process. Now i received a mail from Goibibo that there is no refund. Bunch of frauds!I am going to take this up with DGCA and proceed legally.

Abhishek Agarwal
1/11/2026
🇮🇳 India1 reviewsOrganicUnverified
Experience date: 1/2/2026
They are scammers

They are scammers

Hidayt Rahman
1/10/2026
🇮🇳 India3 reviewsOrganicUnverified
Experience date: 1/10/2026
Worst customer support and booking app

The worst customer service; he was impolite, unprofessional, and had no understanding of the flight procedure; despite the fact that the problem was with the website, he suggested visiting it.

Piyush Sharma
1/10/2026
🇮🇳 India1 reviewsOrganicUnverified
Experience date: 1/10/2026
Worst experience when it comes to…

Worst experience when it comes to customer service, as you can not contact them for making any changes. The IVR loops you in to make changes on there menu

Frequently Asked Questions about Goibibo

What is Goibibo's Revenue?
Goibibo generates approximately $453M in annual revenue. With 1,278 employees, that's $354,200 per employee.
How fast is Goibibo growing?
Goibibo has grown by 8.7% in the last 6 months according to traffic data. employee count has changed by -4% year over year.
How do people interact with Goibibo?
When visiting Goibibo, visitors view an average of 3.4 pages per visit, and spend around 8:42 on the site, and the bounce rate is 69.0%.
How do people find Goibibo?
28.4M (224%) find them through organic search. 278.9K (2%) come through paid advertising.
Who uses Goibibo?
Goibibo's top market is India with 11.7M visitors (91.9%). Saudi Arabia is 2nd with 341.2K (2.7%). United States is 3rd with 201.2K (1.6%).
What technologies does Goibibo use?
Goibibo uses 2 technologies across their website including Fonts, Security. Key technologies include Google Fonts, HSTS.
Who are Goibibo's competitors?
Goibibo's main competitors include Alaskan Dream Cruises, Virgin Voyages, The Ritz-Carlton Yacht Collection, Exploria Resorts, Shoot My Travel. These companies operate in similar markets and compete for the same customer base.
What do customers think of Goibibo?
Goibibo has a Trustpilot score of 1.1 out of 5 (1 stars) based on 605 customer reviews.

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How to contact Goibibo?

Contact Information

What are Goibibo's key pages?

Export goibibo.com Data

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About goibibo.com

Company Overview

goibibo.com
Website
travel_and_tourism
Industry
#2,741
Global Rank
18.5M
Monthly Visitors
2
Technologies
9+
Employees

goibibo.com Key Pages

Contact goibibo.com

Email Addresses

Phone Numbers

Technology Stack

goibibo.com uses 2 technologies across their website including Google Fonts, HSTS.

Fonts

Google Fonts

Security

HSTS

Traffic & Audience

18.5M
Monthly Visits
42%
Bounce Rate
3.9
Pages/Visit
4:02
Avg. Duration

goibibo.com receives approximately 18.5M monthly visitors and ranks #2,741 globally. The website has a bounce rate of 42% with visitors viewing an average of 3.9 pages per visit. Users spend an average of 4:02 on the site.

The majority of goibibo.com's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is goibibo.com?
goibibo.com is a website that you can visit at https://goibibo.com. Use TechList.ai to discover the technologies, analytics, and company information about goibibo.com.
What technologies does goibibo.com use?
goibibo.com uses 2 technologies including Google Fonts, HSTS. View the full tech stack analysis above.
How do I contact goibibo.com?
You can contact goibibo.com via email at [email protected] or through their contact page.
How popular is goibibo.com?
goibibo.com receives approximately 18.5M monthly visitors and ranks #2,741 globally. Traffic is growing by 21.9% month-over-month.

Related Searches

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This page provides publicly available information about goibibo.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit goibibo.com directly at https://goibibo.com.