hotelbeds.com
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Hotelbeds: The B2B Travel Powerhouse You've Underestimated
Processing $2B+ annually, this travel tech giant quietly powers the industry's backbone
While consumers book directly on Booking.com, the invisible engine powering the entire B2B travel ecosystem is Hotelbeds. With 5,665 employees and $2B+ in revenue, they're not a travel agency—they're the infrastructure behind the infrastructure.
"Hotelbeds isn't selling hotel rooms—it's selling access to the entire travel ecosystem's backend. That's the real moat."
The B2B Invisible Giant
Hotelbeds operates in the shadows of travel. Their 61% direct traffic share reveals a critical insight: businesses aren't discovering them through SEO—they're returning to a platform they already depend on. This isn't a consumer play; it's a B2B lock-in. The 5,665 employees aren't just support staff—they're the human infrastructure maintaining relationships with thousands of wholesalers, destinations, and supply partners who can't afford to switch.
The Acquisition Strategy That Changed Everything
Hotelbeds didn't build this empire organically. They acquired Tourico Holidays and GTA—two massive B2B wholesalers—to become the world's largest bedbank. This was a classic consolidation play: buy competitors, integrate supply, and own the distribution layer. The result? A platform that doesn't just list hotels but controls the entire supply chain, from source to destination. That's why their direct traffic dominates.
Their tech stack reveals their dual nature: React and Next.js for modern interfaces, but they're still running legacy systems that require 5,665 humans to manage. The 2.9/5 Trustpilot rating is telling—B2B clients aren't leaving reviews for the experience; they're leaving reviews for the utility. When you're the only game in town, satisfaction is optional; reliability is mandatory.
- Owns the B2B supply chain through strategic acquisitions, not organic growth
- 61% direct traffic proves they're a dependency, not a discovery destination
- 2.9/5 Trustpilot rating shows they're judged on utility, not experience
- 5,665 employees = massive human infrastructure for B2B relationship management
Hotelbeds is the B2B Travel Platform You Can't Ignore
For founders: Don't try to compete on supply—compete on experience. For investors: Look beyond the 2.9/5 rating to the 61% direct traffic moat. For product people: Study how they turned acquisitions into infrastructure.
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Travel Technology Provider | Hotelbeds
Elevate your B2B travel experience with solutions powered by leading travel technology providers. Discover accommodation, payments mobility experiences and more
Home Hotelbeds
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Reviews (20)
Always excellent service given.
Always excellent service given.
Easy as to book with Breakfast
It was easy to select a room with breakfast and to see what the room contained. It was also quick to come through.
FAST AND GOOD PRAICE
FAST AND GOOD PRAICE
Easy process
Easy process; Clear terms.
problem took time but in end solved
problem took time but in end solved, at first i was not aware to whom i can call as on hotelbed site got only korea, japan etc numbers, even on voucher no emergency number, no account manager number updated so,you can imagine how i contacted them and sort it out - but after connection things were smooth and handled professionally . kindly update support page properly with emergency contact number for every user with further segregation for hotels, for sightseen etc and mention emergency email id too for all users instead of any country specific on that page.
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About hotelbeds.com
Elevate your B2B travel experience with solutions powered by leading travel technology providers. Discover accommodation, payments mobility experiences and more
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hotelbeds.com uses 15 technologies across their website including Google Maps, Amazon Web Services, AWS CloudFront, Weglot, and more.
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Google Maps
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Amazon Web Services, AWS CloudFront
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Weglot
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Traffic & Audience
hotelbeds.com receives approximately 622.0K monthly visitors and ranks #68,103 globally. The website has a bounce rate of 29% with visitors viewing an average of 6.1 pages per visit. Users spend an average of 5:01 on the site.
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This page provides publicly available information about hotelbeds.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit hotelbeds.com directly at https://hotelbeds.com.