i-city.brucity.be
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i-CITY: Brussels' $35M Digital Backbone
Inside the IT engine powering one of Europe's most complex capital cities
While Brussels' politicians grab headlines, a 218-person tech team runs the actual city. i-CITY is the IT nerve center for the City of Brussels, managing everything from network infrastructure to cybersecurity for a €1.5B municipality.
"They're not selling SaaS—they're keeping a capital city breathing. That's harder."
The Municipal Tech Paradox
i-CITY operates as a government IT department with private-sector discipline. Externalized from the City of Brussels but embedded in its operations, they face a unique mandate: deliver enterprise-grade IT while navigating public procurement, citizen privacy, and zero downtime tolerance. Their 'BXL2021' program isn't a growth hack—it's a survival strategy for digitizing legacy municipal systems.
Client Zero: The City Itself
Their client is literally the Brussels administration—200+ services, thousands of employees, critical infrastructure. The 47% direct traffic signals deep institutional lock-in; these aren't searchers, they're civil servants logging into systems they rely on daily. When your 'customer' can't churn because you're the municipal backbone, retention isn't a metric—it's a political reality.
The tech stack reveals pragmatic modernization: jQuery and Bootstrap coexist with Tailwind CSS and DaisyUI. They're not rebuilding everything—they're layering modern interfaces over legacy infrastructure. PHP powers the backend, suggesting they're incrementally evolving rather than rewriting the entire municipal codebase.
- Security-first mandate: Didier Maes and Eddy Vanhelmont lead dedicated security functions
- Programmatic transformation: BXL2021 is their multi-year modernization roadmap
- Full-stack ownership: From hardware procurement to software deployment
The Real Infrastructure Play
i-CITY proves that boring government IT, at scale, is a $35M business with zero churn and existential importance. They're not sexy, but Brussels literally can't function without them.
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Accueil | i-CITY
i-CITY est le département informatique (externalisé) de la Ville de Bruxelles. i-CITY met en place le schéma directeur informatique de la Ville de Bruxelles et travaille sur son programme BXL2021. Ses valeurs : engagement, orienté solutions, orienté client. i-CITY intervient aussi dans le choix, l'installation et la gestion du matériel informatique, bureautique ou de réseau.
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About i-city.brucity.be
i-CITY est le département informatique (externalisé) de la Ville de Bruxelles. i-CITY met en place le schéma directeur informatique de la Ville de Bruxelles et travaille sur son programme BXL2021. Ses valeurs : engagement, orienté solutions, orienté client. i-CITY intervient aussi dans le choix, l'installation et la gestion du matériel informatique, bureautique ou de réseau.
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i-city.brucity.be uses 11 technologies across their website including Font Awesome, PHP, Drupal, and more.
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i-city.brucity.be receives approximately 2.0K monthly visitors. The website has a bounce rate of 0% with visitors viewing an average of 1.8 pages per visit. Users spend an average of 0:02 on the site.
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