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Open Graph Image

https://resources.nice.com/wp-content/uploads/2025/08/NiCE-logo.jpg
Meta Tags
NiCE: Customer Experience (CX) AI Platform for Transformation at Scale
Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!
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Who works at Incontact?
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What do customers think of Incontact?

NICE inContact
Categories
Activity & Engagement
Contact Information
Reviews (20)
Best CX Platform on the Market
We recently signed our 2nd 3-year contract with Nice-InContact. The 2nd implementation was just as smooth as the 1st (migrated to Userhub vs. Central). After vetting other ACD technologies on the market, we decided to stay with InContact for a number of reasons, including: - Agent Experience: The MAX softphone is intuitive... really easy to use. - Data Security/Locks: I can lock down data views within the system to specific team or campaigns. This is a tremendous advantage for a BPO. - Custom Reporting/Data Access: The custom reports may not have best visual aspects in the market, but the access to raw data is the best. - You're assigned a TAM (Technical Account Manager) that provides support... we meet with ours weekly to discuss new functionality and open issues/cases. - Easy to deploy for work-from-home agents. Overall, best in the market in my opinion.
This product is very good
This product is very good
Great platform for managing clients data.
This is great product that helps businesses in making the right decision. It organizes client data that we use to conduct our potential customers during marketing campaigns. It also give our clients proper insights on our products and services.
Great company with a better mindset…
Great company with a better mindset people
Great and amazing software to use.
Great and amazing software to use.. I love it.
Frequently Asked Questions about Incontact
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About incontact.com
Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!
Company Overview
incontact.com Social Media
Contact incontact.com
Email Addresses
Phone Numbers
Technology Stack
incontact.com uses 26 technologies across their website including Next.js, Svelte, Prism, Swiper, Tailwind CSS, Bootstrap, and more.
Frontend Frameworks
Next.js, Svelte
JavaScript Libraries
Prism, Swiper
CSS Frameworks
Tailwind CSS, Bootstrap
UI Libraries
Ant Design
Web Standards
Twitter Cards
Performance
Priority Hints, Lazy Loading
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This page provides publicly available information about incontact.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit incontact.com directly at https://incontact.com.