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Moveworks: The AI Assistant Eating Enterprise Support
How a $300M revenue AI platform is automating the entire workforce, one ticket at a time
While most AI startups are still figuring out product-market fit, Moveworks has quietly built a $299M revenue engine by solving one brutal problem: the endless ticket queue. This isn't just another chatbot—it's an AI assistant that claims to resolve requests across every business app in seconds, and the numbers prove it's working.
"Moveworks isn't just automating IT support—it's building the universal translator for every enterprise app."
The Traffic Paradox
Here's the fascinating contradiction: Moveworks gets 177K monthly visits with a global rank of #232K, yet 44% of traffic is direct. This signals a strong brand moat—enterprises don't discover Moveworks through SEO; they seek it out. The 38% organic search traffic is pure icing. The real story is in the keywords: they rank for 'agentic ai' (210K monthly searches) and 'neurips' (154K), positioning themselves at the bleeding edge of AI research, not just enterprise software.
The Enterprise Playbook
With 687 employees generating $299M in revenue, that's $435K in revenue per employee—exceptional efficiency for a B2B SaaS company. This isn't a startup burning cash on growth; it's a mature operation with a clear enterprise sales motion. The leadership team, led by CEO Bhavin Shah and President Varun Singh, has clearly cracked the code on selling AI to large organizations. Their secret? Moving beyond simple chatbots to end-to-end automation across 'every business app'—a promise that resonates with CIOs tired of point solutions.
The tech stack tells its own story. They're all-in on AWS with CloudFront, using jQuery and Bootstrap for the frontend (surprisingly traditional for an AI company), and Ant Design for components. The presence of OneTrust suggests they're serious about compliance from day one—critical when you're handling enterprise data. The 14 technologies detected point to a pragmatic approach: use proven, scalable infrastructure rather than bleeding-edge tools.
- Revenue per employee of $435K puts them in elite B2B SaaS territory
- Direct traffic (44%) indicates strong brand recall and repeat usage
- Ranking for 'agentic ai' and 'neurips' shows deep AI credibility beyond marketing
- AWS infrastructure with CloudFront ensures enterprise-grade reliability
The Verdict: A Mature AI Giant in Disguise
Moveworks has already won the enterprise AI assistant race—now they're scaling to own the entire workforce automation stack. For founders and investors, this is the blueprint for selling AI to the Fortune 5000: solve a painful, expensive problem with measurable ROI, and build a brand so strong that customers find you without SEO.
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Moveworks: The AI Assistant Platform That Gets Work Done
Moveworks is the AI Assistant platform for your entire workforce to find answers instantly and automate tasks end-to-end in seconds across every business app.
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About moveworks.com
Moveworks is the AI Assistant platform for your entire workforce to find answers instantly and automate tasks end-to-end in seconds across every business app.
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moveworks.com uses 14 technologies across their website including Leaflet, Vimeo, Amazon Web Services, AWS CloudFront, and more.
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moveworks.com receives approximately 177.7K monthly visitors and ranks #232,939 globally. The website has a bounce rate of 53% with visitors viewing an average of 2.4 pages per visit. Users spend an average of 1:03 on the site.
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