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onequince.com
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onequince.com

31 technologies
VerifiedVisit109.9K/mo$266M1.1K31 Tech
Deep Dive

Quince: The $266M DTC Cashmere Disruptor

How a direct-to-consumer model is dismantling luxury markups, one Mongolian cashmere sweater at a time.

In a world where luxury brands charge $800 for a cashmere sweater, Quince asks a radical question: What if you removed the middleman entirely? With $266M in revenue and 1,070 employees, they aren't just asking—they're answering with a business model that is aggressively dismantling traditional retail margins.

$266.2M
Annual Revenue
1,070
Employees
109K
Monthly Visits
67%
Direct Traffic

"Quince isn't just selling essentials; they are selling the dismantling of the luxury supply chain."

The Direct-to-Consumer (DTC) Playbook

Quince's growth narrative is a masterclass in vertical integration. By bypassing wholesalers and retailers, they claim to offer 'radically low prices' on Mongolian Cashmere and Washable Silk. With 67% direct traffic, their brand equity is strong—customers are seeking them out by name, not stumbling upon them via SEO arbitrage. However, the 16% organic search traffic suggests they still have work to do in capturing intent-driven demand outside their brand moat.

The Trust Paradox

There is a stark disconnect in Quince's data. While the business is scaling aggressively (1,070 employees is massive for a DTC lifestyle brand), the Trustpilot rating sits at a dismal 2.2/5 with 116 reviews. This suggests a friction point in the post-purchase experience—likely shipping delays or customer service bottlenecks that threaten to undermine their 'radically low price' value proposition. For a company this size, a sub-3-star rating is a red flag that operational excellence hasn't kept pace with revenue growth.

Their keyword strategy reveals a user base in the retention phase. The top search term is 'quince returns' (23,740 monthly volume), followed by 'quince login' (3,240 volume). This indicates a highly engaged, repeat customer base, but it also highlights a potential operational pain point: if returns are a dominant search term, the product fit or sizing consistency may be an issue.

  • Tech Stack Agility: Moving to Next.js indicates a commitment to performance and modern frontend architecture.
  • Social Dominance: Active on TikTok, Instagram, and Facebook, leveraging visual platforms to showcase fabric quality.
  • The 'One' Factor: High volume for 'onequince' and 'one quince' suggests strong brand recall, though potential brand dilution exists with the generic term 'quince'.
Relies on generic 'quince' branding that creates SEO ambiguity
Radical transparency on sourcing (Mongolian, Italian, Turkish origins)
Suffers from low Trustpilot scores (2.2/5) indicating CX friction
Massive scale for a DTC brand ($266M revenue, 1k+ employees)
Heavy reliance on direct traffic (67%) limits new customer acquisition channels
High intent retention traffic (top keywords are 'returns' and 'login')

The Verdict: A Unicorn with a CX Crack

Quince has cracked the supply chain code, but they must fix the customer experience crack before it widens.

What tech stack does Onequince use?

63 detected
CDN1
Privacy & Consent1
E-commerce & Payments1
Web Standards1
Build Tools1
UI Libraries1
JavaScript Libraries1
Frontend Frameworks1
Tracking & Analytics32
T
TikTok Pixel
G
Google Analytics
G
Google Tag Manager
F
Facebook Pixel
F
Facebook Pixel
L
LinkedIn Insight Tag
M
Microsoft Clarity
P
Pinterest Tag
T
Twitter Pixel
S
Snapchat Pixel
R
Reddit Pixel
M
Microsoft Ads (Bing)
G
Google Tag Manager
B
Bing
T
Twitter Ads
A
Amazon CloudFront
G
Google DoubleClick
G
Google Analytics
T
Twitter/X
M
Microsoft Clarity
M
Mixpanel
C
Cloudflare
F
Facebook Pixel
L
LinkedIn Insight Tag
L
LinkedIn
S
Snapchat
T
TikTok Pixel
G
Google Ads
R
Reddit
P
Pinterest
F
Facebook
A
Analytics Service

How much traffic does Onequince get?

Traffic & Engagement

109.9K
Monthly Visits
1.5
Pages/Visit
0:39
Avg. Duration
74%
Bounce Rate
Monthly Traffic Trend-23%
143.2K
Oct 2025
Oct
142.5K
Nov 2025
Nov
109.9K
Dec 2025
Dec

Traffic Sources

Search
16%
Direct
67%
Social
7%
Referrals
9%
Email
0%
Paid
1%

Where is Onequince's audience located?

🌍58.8%
🌍36.8%
🌍2.2%
🌍1.8%
🌍0.4%

What keywords does Onequince rank for?

5 keywords
1quince returns23.7K vol$0.97
2quince login3.2K vol$1.14
3onequince12.2K vol$0.45
4quince moves to next.js80 vol
5one quince6.4K vol$0.44

How is Onequince's SEO?

Open Graph Image

OG Image preview
og:image

//images.ctfassets.net/afruo3gr1g6h/3jTOPmgGrtpxP7ZYUJJfds/f01eac4b54213928ee180116a87b9cf9/Rectangle_1388.jpg

Meta Tags

title54 chars

Quince | High Quality Essentials, Radically Low Prices

description184 chars

Quince brings luxury products like Mongolian Cashmere, Italian Leather, Turkish Cotton and Washable Silk to everyone at radically low prices. Shop premium essentials with no middleman.

languageEN-US

Schema Types

WebSite

Who works at Onequince?

Loading leads...

What do customers think of Onequince?

Onequince

Onequince

2.2
116 reviews

Categories

Women's Clothing Store#undefinedClothing Store#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days

Contact Information

Reviews (20)

Filter by rating:
JUDY GRAHAM
6/16/2025
🇺🇸 United States1 reviewsOrganicUnverified
Experience date: 6/16/2025
This is a 5 star shopping experience

I know the company as Quince and I am assuming I am writing a review for it. My experiences (note plural) have been terrific. Shopping, shipping, receiving a lovely piece of clothing. Whoops, doesn't fit? No problem, repackage, get a mailing label, send it off. The minute Quince sees the package returning, you get your refund. Two choices, money back onto your charge card, or what I do, is leave the money in my Quince "bank" because I know that I will be purchasing again. Try the pointe pants, the cotton cashmere sweaters, the $50.00 cashmere sweaters, the flats, the leather bags.

Donna
1/3/2025
🇺🇸 United States5 reviewsOrganicUnverified
Experience date: 1/3/2025
Outstanding customer service

Their customer service is outstanding! They are very helpful and very, very quick to respond!

Madeline
10/22/2024
🇺🇸 United States1 reviewsOrganicUnverified
Experience date: 10/22/2024
Im surprised this has such low ratings

Im surprised this has such low ratings. I’ve ordered a ton of items from Quince and been impressed with the quality and price on everything!

MKO
8/25/2024
🇺🇸 United States4 reviewsOrganicUnverified
Experience date: 8/25/2024
The sweaters I’ve ordered.

The sweaters I’ve ordered, 5, have been perfect. One was too big and I sent it back without incident.

Mick
11/15/2024
🇺🇸 United States3 reviewsOrganicUnverified
Experience date: 10/17/2024
Exchange Policy Could Be Better

Ordered multiple items ranging from apparel to luggage. The quality was good. However, I do feel their return/exchange policy is lacking. I needed to exchange an item for a larger size and the process to do so wasn't great. Since this is strictly an online shop they could offer better options for exchanges (quicker turn-around and no cost to customer for example).

Frequently Asked Questions about Onequince

What is Onequince's Revenue?
Onequince generates approximately $266M in annual revenue. With 1,070 employees, that's $248,785 per employee.
What does Onequince do?
Quince brings luxury products like Mongolian Cashmere, Italian Leather, Turkish Cotton and Washable Silk to everyone at radically low prices. Shop premium essentials with no middleman.
How fast is Onequince growing?
Onequince employee count has changed by 124% year over year.
What technologies does Onequince use?
Onequince uses 31 technologies across their website including Fonts, CMS, CDN. Key technologies include Font Awesome, Contentful, cdnjs.
Who are Onequince's competitors?
Onequince's main competitors include Rally Auto Group, RockTape, Skechers, Entertainment Earth, Lakeshore Learning. These companies operate in similar markets and compete for the same customer base.
What do customers think of Onequince?
Onequince has a Trustpilot score of 2.2 out of 5 (2 stars) based on 116 customer reviews.

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About onequince.com

Quince brings luxury products like Mongolian Cashmere, Italian Leather, Turkish Cotton and Washable Silk to everyone at radically low prices. Shop premium essentials with no middleman.

Company Overview

onequince.com
Website
lifestyle
Industry
#416,679
Global Rank
109.9K
Monthly Visitors
31
Technologies

onequince.com Social Media

Technology Stack

onequince.com uses 31 technologies across their website including Font Awesome, Contentful, cdnjs, and more.

Fonts

Font Awesome

CMS

Contentful

CDN

cdnjs

Cloud & Hosting

Amazon S3, Amazon Web Services, AWS CloudFront, Cloudflare

Privacy & Consent

TrustArc

Advertising

DoubleClick Floodlight, Microsoft Ads, Snapchat Pixel, Pinterest Tag +5 more

Traffic & Audience

109.9K
Monthly Visits
74%
Bounce Rate
1.5
Pages/Visit
0:39
Avg. Duration

onequince.com receives approximately 109.9K monthly visitors and ranks #416,679 globally. The website has a bounce rate of 74% with visitors viewing an average of 1.5 pages per visit. Users spend an average of 0:39 on the site.

The majority of onequince.com's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is onequince.com?
Quince brings luxury products like Mongolian Cashmere, Italian Leather, Turkish Cotton and Washable Silk to everyone at radically low prices. Shop premium essentials with no middleman.
What technologies does onequince.com use?
onequince.com uses 31 technologies including Font Awesome, Contentful, and 25 more. View the full tech stack analysis above.
How do I contact onequince.com?
You can contact onequince.com via email at [email protected] or through their contact page.
What are onequince.com's social media accounts?
onequince.com is active on tiktok, facebook, instagram. You can find links to all their social media profiles in the social section above.
Is onequince.com hiring?
Check onequince.com's careers page for current job openings and opportunities.
How popular is onequince.com?
onequince.com receives approximately 109.9K monthly visitors and ranks #416,679 globally. Traffic is declining by 22.9% month-over-month.

Related Searches

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This page provides publicly available information about onequince.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit onequince.com directly at https://onequince.com.