In the hyper-competitive restaurant industry, a single bad review can cost thousands. Ovation isn't just collecting feedback—they're building a recovery engine that turns angry diners into loyalists. This is the story of how they're monetizing guest experience.

"They aren't selling software; they're selling reputation management. The difference is subtle but critical to their bottom line."

The tech stack tells a story of pragmatism over hype. They lean on established tools like jQuery and Bootstrap rather than bleeding-edge frameworks. This is a team focused on shipping features for restaurants, not chasing JavaScript trends. Their stack is built for reliability, not flash.

• Direct traffic dominance (76%) signals strong brand equity and repeat usage.
• Low organic search share (18%) indicates a gap in content marketing or a reliance on direct sales.
• The 'Kevin Seo' keyword cluster suggests a founder-driven lead gen strategy.
• A 59-person team generating $7.7M implies high revenue per employee (~$130k).