playable.com
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Search Traffic
Top Organic Keywords
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Device Distribution
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Open Graph Image
https://playable.com/wp-content/uploads/2022/09/Logo_Playable_wobble.png
Meta Tags
Marketing Gamification | Where play means business »
The gamification platform for marketers to create immersive brand experiences. Join hundreds of global brands making marketing playable >>
H1 Tags
Schema Types
Who works at Playable?
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What do customers think of Playable?
Playable
Activity & Engagement
Contact Information
Reviews (2)
Make cancelling very difficult very scammy
Signed up ages ago and am trying to cancel a account. Details are hidden on website and are not even included in their FAQs. Their chat is not working and now I have had to email them and been told they will discuss with me why I want to cancel, not that they will close my account and stop billing me. This is clearly completely unacceptable and any company who tries to keep customers like this is quite clearly has a product that people do not want to pay for otherwise.
Sorry to hear you've had a disappointing experience. As a B2B Saas company, we do run 12-month licenses with clear cancellation terms outlined in our contracts. You haven't provided your name/company info here, but please email [email protected] or visit our website chat support to escalate your issue and we'll ensure this is dealt with.
Poor service level from CSM team
Poor service level from CSM team and poor ethical practices with contract renewal. Did not hear from our CSM for 5 months. Our first contact was hearing that our contract was renewed at 12 month auto renew. When we wanted to cancel, we were told we were one day past the point of cancellation and there is nothing that can do.
Hi Kirsty, we're sorry to hear your feedback and frustration. Our contracts do include clear terms around notice periods for auto-renewal, and we acknowledge that this situation has been disappointing for you. We’ve now discussed this with you directly, and while we’ve done our best to address your concerns, we’ll also take your feedback on board to improve our communication and customer experience. Please reach out to us directly if we can be of further help.
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About playable.com
The gamification platform for marketers to create immersive brand experiences. Join hundreds of global brands making marketing playable >>
Company Overview
playable.com Social Media
Contact playable.com
Phone Numbers
Technology Stack
playable.com uses 13 technologies across their website including Anime.js, Tailwind CSS, Bootstrap, Twitter Cards, and more.
JavaScript Libraries
Anime.js
CSS Frameworks
Tailwind CSS, Bootstrap
Web Standards
Twitter Cards
Performance
Priority Hints, Lazy Loading
Analytics & Marketing
Google Analytics, Google Tag Manager
Forms
Typeform
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This page provides publicly available information about playable.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit playable.com directly at https://playable.com.