polkaudio.com
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Polk Audio | High-Performance Speakers, Sound Bars & Sound Systems
Experience Great Sound for All with Polk Audio. Explore high-performance speakers and soundbars for home theater and hi-fi systems. Discover online today.
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Reviews (20)
Product Quality only Exceeded by Customer Care
I am nothing short of amazed at my recent customer service experience with Polk Audio! I began an online inquiry about a week ago, explaining that I carelessly knocked my Signa S4D to the floor while lifting my Flat screen tv to mount. The fall resulted in a tinny sound through the tweeters. I was heartbroken as I have loved my soundbar system ever since purchase three years ago. My request was to purchase a replacement soundbar only, as there is nothing wrong with the woofer. Within days the representative responded informing me that the company was shipping me a replacement system at no cost! The replacement system arrived today! I’ve already hooked it up which took about ten minutes and I’m back in business with the same pure, crisp sound I fell in love with. This level of customer care is exceptional, especially in this day and age. Coupled with the complete satisfaction with the sound system that had me coming back to them, I am a life-long fan of Polk Audio and will remain an ambassador for their company as loudly, far and wide as I’m able! Bravo to the company leadership for appreciating the value of excellence in manufacturing quality as well as customer advocacy and treatment. Rob Green Solon (Cleveland) Ohio
I have been purchasing Polk Audio for 20 years…
I have been purchasing Polk Audio products for the past 20 years, and I currently own three sets of their speakers — two incredible bookshelf systems and one set of floor-standing speakers. Overall, they have performed remarkably well over the years. The only issue I ever had was with the floor-standing model. I’m fairly sure I pushed the volume too high, which caused distortion and eventually blew the woofer and tweeter. I contacted Polk’s tech support, and I was impressed by how quickly and professionally they responded. They helped me order a brand-new replacement woofer at a very fair and reasonable price. The tweeter was unfortunately out of stock, but they replaced it with a comparable match at no charge, which was an unexpected and greatly appreciated gesture. My speakers are over 12 years old, and after replacing the woofer and tweeter, they sound as good as new. I’m confident I’ll get another 12 years of great performance out of them. Polk Audio offers excellent quality speakers at a reasonable price, and their customer support has made me an even more loyal customer. I’m extremely happy and wanted to share my experience.
Excellent customer service
Excellent customer service, resolved my email enquiry (Michael Masucci) and sent a replacement item to me. Many thanks
Customer Service
I was recently having issues with my subwoofer purchased 7 years ago. The warranty obviously has already expired. I reached out to their customer service and they walked me through various diagnoses via a number of emails. When nothing worked, they sent me a brand new amp board with delivery to Canada absolutely free. They were not obligated to do that but they did. I installed the new board and now my basement is rumbling again with the Top Gun Maverick video. Thank you so much!
Polk was established in 1972 and…
Polk was established in 1972 and they've improved substantially since then. Recently purchased two monitor 60 series stand up speakers a center speaker and a 10" subwoofer in conjunction with a Pyle 7.1 channel 2000 watt receiver and the sound is incredible, it's comparable to being in a movie theater and listening to music is even better. Totally satisfied customer THANKS Polk!
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About polkaudio.com
Experience Great Sound for All with Polk Audio. Explore high-performance speakers and soundbars for home theater and hi-fi systems. Discover online today.
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Technology Stack
polkaudio.com uses 14 technologies across their website including jQuery, Tailwind CSS, Bootstrap, DaisyUI, and more.
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jQuery
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Tailwind CSS, Bootstrap
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DaisyUI
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Klaviyo
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