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pzu.pl
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pzu.pl

11 technologies
VerifiedVisit3.3M/mo$1.7B12.5K11 Tech25 Leads
Deep Dive

PZU: Poland's Digital Insurance Titan

How a legacy giant is winning the digital battle for customer loyalty

PZU isn't just Poland's largest insurer; it's a digital fortress with 3.2M monthly visitors and 52% direct traffic. While competitors fight for keywords, PZU owns the relationship.

3.28M
monthly visits
52%
direct traffic
1.75M
backlinks
69K
monthly 'pzu' searches

"PZU doesn't just have traffic—it has a monopoly on intent. When you search 'pzu', you're not comparing options; you're confirming a decision."

The Moat is Direct Traffic

52% of visitors come directly to pzu.pl, bypassing search entirely. This is the hallmark of a dominant brand. Compare this to the 41% organic search traffic—still strong, but the direct number reveals true customer loyalty. They aren't buying customers; they're retaining them.

Search Dominance vs. Review Reality

PZU commands the Polish insurance search landscape: 'pzu' (69K/mo), 'moje pzu' (54K/mo), 'pzu logowanie' (18K/mo). Yet, the Trustpilot score of 1.3/5 (177 reviews) reveals a critical disconnect. The digital front door is polished, but the service experience creates friction. For investors, this gap between acquisition efficiency and customer satisfaction is a key risk.

The tech stack reveals a pragmatic, not bleeding-edge approach. jQuery, Bootstrap, and Swiper suggest a mature, stable codebase optimized for broad browser compatibility rather than cutting-edge performance. Google Tag Manager and Analytics are standard, but the reliance on jsDelivr for CDN delivery shows a focus on speed. They're not chasing the latest framework; they're maintaining scale for millions.

  • Monopoly on branded search intent in Poland
  • Exceptional direct traffic (52%) indicating brand strength
  • Massive backlink profile (1.75M) cementing authority
  • Clear service funnel: Insurance, Retirement, Investment
  • Heavy social presence across all major platforms
Trustpilot score of 1.3/5 suggests service friction
Dominant direct traffic signals brand equity
Tech stack appears dated (jQuery/Bootstrap)
Unmatched search volume for branded terms
Undefined traffic geography data indicates tracking gaps
Unified social strategy for community building

The Digital Incumbent Plays Defense

PZU's challenge isn't acquisition—it's converting digital dominance into customer satisfaction. The infrastructure is built; the experience needs to catch up.

What tech stack does Pzu use?

16 detected
Programming Languages1
Advertising1
JavaScript Libraries3
Tracking & Analytics5
G
Google Analytics
G
Google Tag Manager
M
Microsoft Ads (Bing)
J
jsDelivr
G
Google Tag Manager

How much traffic does Pzu get?

Traffic & Engagement

3.2M
Monthly Visits
+8.7%
5.2
Pages/Visit
9:46
Avg. Duration
47%
Bounce Rate
Monthly Traffic Trend+4%
3.1M
Oct 2025
Oct
3.0M
Nov 2025
Nov
3.2M
Dec 2025
Dec

Rankings

#17,648
Global Rank
#353
Poland Rank
Insurance
Category

Backlinks & Authority

1.8M
Backlinks
7.2K
Ref. Domains
61
Authority Score
Low
Penalty Risk
Backlinks Trend-8%
1.9M
Jul 2025
Jul
1.8M
Aug 2025
Aug
1.8M
Sep 2025
Sep
1.8M
Oct 2025
Oct
1.8M
Nov 2025
Nov
1.8M
Dec 2025
Dec

Search Traffic

Organic
1.5M
Paid
78.3K

Top Organic Keywords

#1pzu
301,000 vol16.2%
#1pzu logowanie
74,000 vol4.0%
#1mojepzu
60,500 vol3.2%
#1everest pzu
49,500 vol2.6%
#1pzu zdrowie
49,500 vol2.6%

Where is Pzu's audience located?

🇵🇱Poland97.1%
🇬🇧United Kingdom1.0%
🇩🇪Germany0.5%
🇳🇱Netherlands0.5%
🇳🇴Norway0.2%

Device Distribution

Desktop36.7%
Mobile63.3%

What keywords does Pzu rank for?

5 keywords
1moje pzu54.1K vol$0.48
2pzu69.0K vol$0.79
3pzu logowanie18.4K vol$0.46
4mojepzu15.0K vol$0.95
5pzu zdrowie11.1K vol$0.16

How is Pzu's SEO?

Open Graph Image

OG Image preview
og:image

https://www.pzu.pl/_fileserver/item/1554937

Meta Tags

title64 chars

PZU | Ubezpieczenia, emerytury i inwestycje dla Ciebie i rodziny

description125 chars

Szukasz dobrego ubezpieczenia? Polisy na życie, komunikacyjne, OC i AC. PZU to sprawdzony partner w ubezpieczeniach. Sprawdź!

languagePL

H1 Tags

h1Zarządzanie prywatnością

Who works at Pzu?

Loading leads...

What do customers think of Pzu?

PZU

PZU

1.3
177 reviews

Categories

Insurance Agency#undefinedInsurance Company#undefinedInsurance Broker#undefinedTravel Insurance Company#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days

Contact Information

Reviews (7)

Filter by rating:
Arthur Gruber
3/31/2022
🇩🇪 Germany2 reviewsOrganicUnverified
Their product is expensive and they…

Their product is expensive and they very rude in office but i put the 3 star because they have Covid insurance and it helped me alot.

👍 1
Saba Indire
10/7/2025
🇵🇱 Poland1 reviewsOrganicUnverified
Experience date: 10/7/2025
The worst company with worst customer…

The worst company with worst customer service ever … they are so rude, unhelpful and unprofessional I never had a situation of talking to customer service who will shout on customer…you have to work on soft skill of your employees and please hire more than one person coz whenever i call its the same guy picking the call and shouting on me

Berni
4/26/2023
🇵🇱 Poland19 reviewsOrganicUnverified
Experience date: 4/26/2023
shady and very forceful

So after calling them you can get a super price on the first contact promo but there is no way to read anything about it before buying. When asked if I can get some general insurance Conditions by email they will say yes but then the price will be higher if not decide right now! :D Ofc you can always cancel insurance up to 14 days after but man this is shady and very forceful, don't like it at all. If you say that there is no way you will make any deals before reading the documents no matter of price they will just hang up nice and fast, because you are not decided and they are not trying to convince you. Don't even get any of that offers on my email even though I asked for it... oO I mean this is not the best way to treat your clients... its rude and unpleasant...

Руслан Колбасовский
12/7/2022
🇬🇧 United Kingdom4 reviewsOrganicUnverified
Experience date: 12/5/2022
300 days after insurance event which…

300 days after insurance event which was set and done PZU sends me threats that if I don’t re-submit all the documents again then the clinic will charge me with all the expenses. This is beyond disgrace

👍 1
S.A.
10/31/2022
🇳🇱 Netherlands9 reviewsOrganicUnverified
Experience date: 7/15/2022
Unworkable, slow, rude, unfair

Earlier this year I had to submit a damage claim against PZU after their client had caused a traffic accident in Germany. Had the worst experience possible. First, the company would not directly respond to your questions irrespective of the language you speak. Secondly, they dragged the process out for as long as they were legally allowed (100+ days for a straight-forward claim). Finally, they rejected the claim suggesting their client was innocent, even though I have a police report at hand stating otherwise. Dear PZU, I understand that you are trying to protect your Ukrainian drivers, but please do so not at the expense of basic human decency.

👍 1

Frequently Asked Questions about Pzu

What is Pzu's Revenue?
Pzu generates approximately $1.7B in annual revenue. With 12,495 employees, that's $137,103 per employee.
What does Pzu do?
Szukasz dobrego ubezpieczenia? Polisy na życie, komunikacyjne, OC i AC. PZU to sprawdzony partner w ubezpieczeniach. Sprawdź!
How fast is Pzu growing?
Pzu has grown by 8.7% in the last 6 months according to traffic data. employee count has changed by 12% year over year.
How do people interact with Pzu?
When visiting Pzu, visitors view an average of 5.2 pages per visit, and spend around 9:46 on the site, and the bounce rate is 47.5%.
How do people find Pzu?
1.6M people (51%) visit Pzu directly. 1.5M (47%) find them through organic search. 78.3K (2%) come through paid advertising.
Who uses Pzu?
Pzu's top market is Poland with 3.1M visitors (97.1%). United Kingdom is 2nd with 32.3K (1.0%). Germany is 3rd with 17.8K (0.5%).
What technologies does Pzu use?
Pzu uses 11 technologies across their website including Fonts, Programming Languages, CDN. Key technologies include Font Awesome, PHP, jsDelivr.
Who are Pzu's competitors?
Pzu's main competitors include mubi.pl, INTER Polska, Nord Partner, Digital Care sp. z o. o., Punkta. These companies operate in similar markets and compete for the same customer base.
What do customers think of Pzu?
Pzu has a Trustpilot score of 1.3 out of 5 (1 stars) based on 177 customer reviews.

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About pzu.pl

Szukasz dobrego ubezpieczenia? Polisy na życie, komunikacyjne, OC i AC. PZU to sprawdzony partner w ubezpieczeniach. Sprawdź!

Company Overview

pzu.pl
Website
finance
Industry
#9,724
Global Rank
3.3M
Monthly Visitors
11
Technologies
25+
Employees

pzu.pl Key Pages

Contact pzu.pl

Technology Stack

pzu.pl uses 11 technologies across their website including Font Awesome, PHP, jsDelivr, and more.

Fonts

Font Awesome

Programming Languages

PHP

CDN

jsDelivr

Advertising

Microsoft Ads

Analytics & Marketing

Google Tag Manager, Google Analytics

CSS Frameworks

Bootstrap, Tailwind CSS

Traffic & Audience

3.3M
Monthly Visits
32%
Bounce Rate
14.6
Pages/Visit
9:33
Avg. Duration

pzu.pl receives approximately 3.3M monthly visitors and ranks #9,724 globally. The website has a bounce rate of 32% with visitors viewing an average of 14.6 pages per visit. Users spend an average of 9:33 on the site.

The majority of pzu.pl's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is pzu.pl?
Szukasz dobrego ubezpieczenia? Polisy na życie, komunikacyjne, OC i AC. PZU to sprawdzony partner w ubezpieczeniach. Sprawdź!
What technologies does pzu.pl use?
pzu.pl uses 11 technologies including Font Awesome, PHP, and 5 more. View the full tech stack analysis above.
What are pzu.pl's social media accounts?
pzu.pl is active on twitter, youtube, facebook, linkedin, instagram. You can find links to all their social media profiles in the social section above.
How popular is pzu.pl?
pzu.pl receives approximately 3.3M monthly visitors and ranks #9,724 globally. Traffic is declining by 4.8% month-over-month.

Related Searches

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This page provides publicly available information about pzu.pl. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit pzu.pl directly at https://pzu.pl.