rajapack.co.uk
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RAJAPACK UK | Packaging Experts for eCommerce and Logistics
Packaging you can rely on. Supply you can trust. Delivered Next-Day. With 99% of our products sourced from the UK and Europe. RAJAPACK have you covered.
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RAJAPACK UK
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Reviews (20)
Excellent products, delivered promptly
Prompt delivery and very happy with the packs. Although product assembly is not particularly difficult, some instructions in the package would have saved me some head-scratching!
Hi Chris, Thank you so much for taking the time to share your feedback with us. We’re really pleased to hear that you were happy with the products and that your order arrived promptly. I completely take on board your comments regarding the assembly instructions, and I’ve passed this feedback on to our Procurement team to see whether there is anything we can improve moving forward. Once again, we’re delighted that you had such a positive experience with RAJA, and we really appreciate your feedback. Kind regards, Justine Head of Customer Relations
Beckie is fantastic! The best customer support I have experienced in a long time.
Beckie is fantastic! We ordered from Rajapack, and I received a notification the next day that the courier had attempted delivery. I knew that this was not the case because someone is at the property at all times and we have cameras. I called Rajapack rather annoyed, expecting to spend some time in a hold queue, before being transferred to an overseas call centre, as happens with most other customer service lines. To my surprise, the call was answered immediately by Beckie, who was sharp as a tack. She immediately investigated the problem and, while we were still speaking, sent me the ‘attempted delivery’ photo. Using Google Maps, we confirmed that the location shown clearly wasn’t within a mile of the delivery address. Beckie confirmed that she would contact the courier company directly, arrange delivery as soon as possible, make clear that the driver’s conduct was unacceptable, and ask them to investigate because this did not appear to have been a genuine delivery attempt. This was exactly the response I was looking for. It is refreshing to encounter someone so on the ball. Beckie is a determined problem-solver and a real asset to the company.
Hello, Thank you for taking the time to leave such a lovely review. I’m disappointed to hear about your delivery experience, and I can confirm that your feedback has been escalated to our delivery partners for further investigation. Thank you for giving us the opportunity to look into this for you. It is fantastic to hear how well Beckie handled the situation and resolved the matter for you. We’re incredibly proud of the service our Customer Relations team provides, and feedback like yours is a wonderful recognition of the care, initiative and professionalism we expect from our team. I’ll be sure to share your lovely comments with Beckie; I know they will mean a great deal to her. Thank you again for choosing Rajapack and for taking the time to recognise Beckie’s efforts. We really appreciate your support! Kind regards, Chantel. S Customer Relations Team Manager
First time user, highly recommended
First time user, website easy to use, items ordered were also on special offer. My boxes were quickly delivered and came well packaged. Boxes arrived flat packed, and were easy to assemble. The boxes are great quality and comes exactly as described from their website. Overall great quality product at an excellent price. I will certainly use this firm again.
Hello, Thank you for taking the time to leave such a fantastic review and for choosing Raja for your first order with us! The points you’ve shared are truly important to us, so I’m pleased to hear that we met your expectations. Providing quality products at great prices, supported by a reliable service, is exactly what we aim to deliver. Thank you again for your kind feedback. We’re thrilled to hear that you’ll be using Raja again, and we look forward to supporting you with your future orders! Chantel. S Customer Relations Team Manager
Quick Delivery
Quick Delivery, Nice boxes with good quality,
Excellent customer service in difficult circumstances.
Although a mistake was made with regards to Rajapak’s order system, Becki Baldwin dealt with it so quickly efficiently and politely that I was able to accept it was accidental. Her pleasant manner and apology really helped the situation, offering excellent customer service, without which I would have cancelled my order because I needed it by Tuesday 5th at the latest. Thankyou Becki.
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About rajapack.co.uk
Packaging you can rely on. Supply you can trust. Delivered Next-Day. With 99% of our products sourced from the UK and Europe. RAJAPACK have you covered.
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Technology Stack
rajapack.co.uk uses 14 technologies across their website including Swiper, Tailwind CSS, Bootstrap, Ant Design, DaisyUI, and more.
JavaScript Libraries
Swiper
CSS Frameworks
Tailwind CSS, Bootstrap
UI Libraries
Ant Design, DaisyUI
Build Tools
Vite
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Lazy Loading
Analytics & Marketing
Google Tag Manager, Dynatrace
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