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Refloor: The Mobile-First Disruptor
How a $39.5M flooring company built a digital-first empire without a traditional showroom.
In an industry dominated by dusty showrooms and high-pressure sales tactics, Refloor is executing a radical pivot: they bring the store to your door. With 158 employees and $39.5M in revenue, they aren't just selling carpet; they are selling convenience, disrupting the $100B+ home renovation market one living room at a time.
"Refloor proves that in the home services industry, the best storefront is a van, a tablet, and a killer mobile experience."
The Mobile-First Playbook
Refloor’s tech stack is surprisingly modern for a legacy trade. They utilize Tailwind CSS, PWA capabilities, and aggressive lazy loading. This isn't just a brochure site; it's a conversion engine designed for mobile users. With 44% of traffic coming from organic search and 41% direct, their brand recall is exceptionally high. They rank for high-intent keywords like 'flooring companies near me' (1,830 volume) and 'waterproof laminate flooring' (1,830 volume), capturing customers at the exact moment of need.
The 'Showroom-to-Door' Model
Traditional flooring companies rely on massive physical overheads. Refloor flips the script. By bringing samples directly to the client, they reduce decision fatigue and increase close rates. Their operational structure is lean and agile, led by COO Steve Glucksman and CTO Michael Agrusso. This hybrid model allows them to scale geographically without the capital expenditure of brick-and-mortar locations, funneling resources instead into customer acquisition and technician training.
The data reveals a company that has mastered the local search game. Despite a global rank of #775,188—which sounds low but is actually strong for a hyper-local service business—they command a significant slice of their specific market. The traffic is overwhelmingly domestic (96.4% from 'undefined' regions, likely US-centric given the brand name), indicating a focused geographic strategy rather than a scattershot global approach.
- Tech-Enabled Operations: Utilizing Clarity for session recording and Google Tag Manager for granular analytics to optimize the user journey.
- Vertical Integration: Handling sales, installation, and operations in-house (evidenced by their satellite operations leadership).
- Content Strategy: Active blog and social presence (YouTube, LinkedIn, Instagram) to nurture leads beyond the initial click.
The Verdict: A Digital-First Service Unicorn
Refloor is a case study in modernizing legacy industries. They don't just install floors; they install trust via technology, one mobile estimate at a time.
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Refloor: #1 Trusted Flooring Company & Installation Professionals
Refloor is the premier flooring company you've been looking for! We bring the store to you. Browse our selections & schedule an estimate today!
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About refloor.com
Refloor is the premier flooring company you've been looking for! We bring the store to you. Browse our selections & schedule an estimate today!
Company Overview
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Technology Stack
refloor.com uses 21 technologies across their website including AudioEye, HSTS, Vercel, and more.
Accessibility
AudioEye
Security
HSTS
Cloud & Hosting
Vercel
Privacy & Consent
CookieYes
Advertising
DoubleClick Floodlight, Google Ads, Facebook Pixel
A/B Testing
Optimizely
Traffic & Audience
refloor.com receives approximately 44.4K monthly visitors and ranks #775,188 globally. The website has a bounce rate of 53% with visitors viewing an average of 1.7 pages per visit. Users spend an average of 2:04 on the site.
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This page provides publicly available information about refloor.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit refloor.com directly at https://refloor.com.