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Salesforce: The Unstoppable SaaS Behemoth
Decoding the 91M visit/month juggernaut that defined enterprise software
While competitors obsess over product features, Salesforce built an empire by selling a vision: 'No Software.' Today, with 91M monthly visits and 78,000+ employees, they're not just a CRM—they're the operating system for modern business.
"Salesforce didn't just win the CRM market—they created a new category where they are the default choice."
The Moat is Real
With 53M+ backlinks and 65% direct traffic, Salesforce's brand gravity is undeniable. Users don't search for 'CRM'—they search for 'Salesforce.' That's not SEO; that's market ownership. The 16% organic search traffic is pure upside—these are people already looking for alternatives but finding none.
The Ecosystem Flywheel
Trailhead (57K monthly searches) isn't just training—it's a talent pipeline. Every certified admin is a Salesforce evangelist. Every partner is a sales channel. This is why they can spend $0 on traditional marketing and still grow 20% YoY at $25B scale.
The Trustpilot rating of 1.4/5 from 599 reviews reveals the cracks in the armor. Enterprise software is notoriously hard to love—complex pricing, vendor lock-in, and feature bloat create genuine frustration. But here's the contrarian take: bad reviews at this scale are a feature, not a bug. They indicate deep integration and switching costs that investors dream of.
- Direct traffic dominance (65%) proves they own the category
- Tableau + MuleSoft acquisitions created a platform, not just products
- Trailhead turned training into a $0 customer acquisition engine
The Bottom Line
Salesforce proves that in enterprise software, distribution beats product every time. Their moat isn't code—it's the 78,000 employees and millions of users who can't imagine work without them.
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5 keywordsHow is Salesforce's SEO?
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Salesforce
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Reviews (20)
Here I could find everything
Reports, automations, all in one place, it’s not cheap but it’s solid
Tried to revise agreement after one…
Tried to revise agreement after one year of working with them and was told we couldn’t because we didn’t tell them 30 days prior to renewal, so we are stuck with agreement for another 12 months
0/10 worst company i have ever seen. Couldn't even cancel my subscription
I hate leaving reviews but this company deserves the worst one possible. I tried to cancel my subscription after seeing it has no value, something so simple that most companies have one button on their platform for. I was forced to log 3 cases that no one responded to, no one responded to the billing email they have on their website. A very nice lady from sales called me and was not able to assist me because she said she only has access to sales stuff and would need to transfer me to billing, when she did that I got hit with an automated message and the call hung up. So the solution was to go to my credit card company and block the vendor instead of just cancelling the subscription with them. What a horrible horrible horrible company 0/10 do not recommend go with any other CRM if you are starting a business they are absolutely garbage.
Salesforce marketing cloud is GARBAGE
I've been using Salesforce Marketing Cloud for about 3 years at my job in Montreal. There is no words about how much I find this tool A UTTERLY PIECE OF TRASH. I can't find words for the experience. How clunky this thing is. As an example: I'm working, then suddenly, there is a pop up not displaying correctly. As such, I must reload the page, then I'm out of the working document. Fantastic, now I'm disrupted and angry. omg
Just awful
Just awful. Do not invest!
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salesforce.com uses 1 technologies across their website including HSTS.
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salesforce.com receives approximately 91.4M monthly visitors and ranks #420 globally. The website has a bounce rate of 36% with visitors viewing an average of 5.6 pages per visit. Users spend an average of 5:49 on the site.
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This page provides publicly available information about salesforce.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit salesforce.com directly at https://salesforce.com.