sensee.co.uk
Get leads like Sensee — and thousands more
Build targeted lists by tech stack, traffic, and more
Sensée: The UK's Remote Work Paradox
A £110M customer experience giant with a 1.7-star Trustpilot rating. What's really happening?
Sensée claims to lead the future of customer experience through human-centric, AI-enabled delivery. But beneath the 'Performance with Purpose' tagline lies a complex story of scale, flexibility, and a glaring trust gap that investors can't ignore.
"Sensée's 1.7-star rating isn't a bug—it's the feature of a business built on operational efficiency over employee satisfaction."
The Workforce Paradox
Since 2004, Sensée has positioned itself as the champion of flexible work for carers, parents, and community builders. Their hybrid and homeworking model is their core differentiator. Yet, the data reveals a stark contradiction: a company generating over $100M annually with a workforce that appears deeply dissatisfied. The 1.7-star rating across 56 reviews suggests systemic issues that 'flexible work' alone cannot mask. For founders, this is a critical lesson: flexibility without culture is just a cheaper office.
The Traffic & SEO Illusion
Sensée's digital footprint is surprisingly modest for a £110M revenue business. With only 2,967 monthly visits and a global rank of #5.5M, their growth isn't driven by organic search or brand awareness. The top keyword 'sensee job' (100 monthly volume) confirms this is a transactional, not a destination brand. Their traffic is 100% from undefined sources—likely a mix of direct and referral traffic from recruitment platforms. This signals a business that relies on operational contracts, not inbound marketing. For product leaders: a strong B2B engine can thrive without a massive public web presence.
The tech stack reveals a pragmatic, not cutting-edge, approach. WordPress, jQuery, and Bootstrap suggest a legacy platform that's functional but not innovating. The absence of modern frameworks or AI-native tools contradicts their 'AI-enabled' marketing. This is a company optimizing for cost and reliability, not bleeding-edge tech. For investors, this is a red flag: is the tech debt accumulation about to hit?
- Revenue is strong ($109.7M) but growth appears stagnant based on traffic data.
- Employee satisfaction is critically low (1.7/5 stars), posing retention and quality risks.
- The business model is built on operational efficiency, not brand strength or tech innovation.
- Top keywords are job-related, not service-related, indicating a B2B recruitment funnel over B2C marketing.
The Verdict: A B2B Workhorse, Not a Consumer Brand
Sensée is a high-revenue, low-satisfaction machine. For investors, it's a cash-flow play, not a growth story. For founders, it's a cautionary tale about the hidden costs of scaling flexibility without fixing culture.
What tech stack does Sensee use?
How much traffic does Sensee get?
Traffic & Engagement
Traffic Sources
Where is Sensee's audience located?
What keywords does Sensee rank for?
5 keywordsHow is Sensee's SEO?
Meta Tags
Sensée - Leading the Future of Customer Experience through Human-Centric, AI-Enabled Delivery
Since 2004, Sensée has opened doors for those seeking flexible work—carers, parents, community builders, and anyone who values the balance between work and life. Our hybrid and homeworking capabilities make brilliant customer experiences possible, powered by technology that supports people—not the other way around.
H1 Tags
Schema Types
What is Sensee's revenue?
Who competes with Sensee?
Who works at Sensee?
Loading leads...
What do customers think of Sensee?
Sensée
Categories
Activity & Engagement
Contact Information
Reviews (20)
Great to work for.
Since I joined this business I see only positive. My manager is always supportive and letting me decide what is needed, obviously making me responsible for my own decision. I am bussy during the days but all around keeps me motivated to work hard. I did not have single negative experience since joining Sensee. It is great bussiness you wish to work for and I am glad to be part of this team.
Don't expect a long term job
After working at company over 7 years from Tcc to Sensee, company has changed so much having enjoyed my job to being humiliated and dismissed on reasons that you can't defend or prove as when a TL dont want you there you gone.....go through their so called legit reasons when everyone knows they looking for reasons to get rid of older people or long term employees. HR do not give you chance to defend yourself its a matter of IT system says so so must be true. Loyalty means nothing to this company, so many lovely people work there and not appreciated. Only the kiss butters get anywhere....the company won't last much longer with the attitude they have, such a shame.
I have been trying to work with them…
I have been trying to work with them for years now and every time they have no interest in hiring me. I have plenty of experience in customer service roles. They want you to complete an out of date hiring test thing that looks like it was made in the 80s. I think this company just puts out fake job ads so we complete this rubbish for their own gain.
Asif - The biggest swindler around
You would think The Contact Company going into administration and being taken over by Sensee would be a positive change, but it's just business as usual. Asif Hamid is still running the office, which is shocking. If you follow his track record before TCC, during TCC, and now, you will see he is a failed businessman with some questionable financial choices that should've been investigated long before now. liverpoolecho.co.uk /news/liverpool-news/arvato-in-fund-probe-3523305 He was CEO of Arvato, where they were being investigated for dodgy dealings before he conveniently resigned and if you look into the history of TCC, he had a cyber attack (which he paid off the Russian attackers by the way), probably caused by his own incompetence and the choice to hire unqualified family as head of IT and other departments to keep wealth in the family. He ran the company into the ground and ended up selling the business for pennies as a result. Since sensee taking over, clients have been leaving left and right. No new business. Redundancies from departments. People still in management positions that couldn't manage their way out of a paper bag. Bullying. Discrimination. Under paying staff. Docking pay if it takes more than 3 minutes to get to the toilet and back, even if you aren't very mobile, the toilets are full or being cleaned. One toilet had been broken down for 3 months with no attempted fix. Lifts regularly breaking. Honestly, same place, different name. Avoid working here. They are just looking to scalp the business for their work from home side and then get rid of anyone else that doesn't fit their 'image'. Potential clients? Go elsewhere. Money penny is a better place, recommend them for your outsource needs ane they specialise in what this place lacks.
Sensee Life …
I do have to say it wasn't the best experience I have had in a job. i would advise if your getting your first job DO NOT start and sensee, it will not give you the best mid set when it comes to the working world. To START off you have certain KPIs to hit which is fine. but for the account i was one KPIS where hard to keep depending on the calls types you take. simple orders and account issues can be done quick. but when it comes to tech and escalations KPIs are no on the table. calls for esc and Other issues you have to go though a live desk process and usually can take a long time 4x the KPI wanted for a call. DOESNT BENEFIT at all. I spent most of my time raising the information to be amended and updated. 2. The system - Where do I even begin this this one? the system they use if outdate and has a lot of bug and issues which I have raised many of times. if you game or use PC a lot. just remember, the Security system they use blocks certain apps/games and mainly computer updates on times. but if the system goes down. and its due to the windows updates that may be blocked but there security. YOU WILL NOT BE PAID FOR THIS. 3- only one good thing I have seen in the company was my team and and manager. My manager was great and did what she could for you to boost morale and the overall experience while working there. didn't always work. but always tried. 4. finally one- ill let you all go now. Im basically writing a book now. SCHEDULING OF HOURS- pain in the bloody neck, a buffer system is used, you pick hours you want or so it is said. its 1st come 1st serve. you have to be quick or you aren't getting what you want., if you are Woking at 4:30 on a Monday while taking calls. say good by to the hours you want. you'll end up only get either a week end shift or stupid hours in the evening. the could be split up to a point where you could be working 4 hours spilt over a 9 hours period and its not great.
Frequently Asked Questions about Sensee
What is Sensee's Revenue?
What does Sensee do?
How fast is Sensee growing?
What technologies does Sensee use?
Who are Sensee's competitors?
What do customers think of Sensee?
Export Data
Unlock all exports
Download CSVs, JSONs & full reports
How to contact Sensee?
Contact Information
Export sensee.co.uk Data
Download the complete tech stack, analytics, leads, and company data for sensee.co.uk in JSON or CSV format. Use it for your sales pipeline, competitive analysis, or research.
Raw JSON Data
Click "Show" to view the raw API response data
About sensee.co.uk
Since 2004, Sensée has opened doors for those seeking flexible work—carers, parents, community builders, and anyone who values the balance between work and life. Our hybrid and homeworking capabilities make brilliant customer experiences possible, powered by technology that supports people—not the other way around.
Company Overview
sensee.co.uk Social Media
Contact sensee.co.uk
Email Addresses
Phone Numbers
Technology Stack
sensee.co.uk uses 11 technologies across their website including Font Awesome, Google Fonts, HSTS, PHP, and more.
Fonts
Font Awesome, Google Fonts
Security
HSTS
Programming Languages
PHP
CMS
WordPress
Web Standards
Twitter Cards
UI Libraries
DaisyUI
Traffic & Audience
sensee.co.uk receives approximately 3.0K monthly visitors and ranks #5,573,806 globally. The website has a bounce rate of 59% with visitors viewing an average of 1.8 pages per visit. Users spend an average of 0:30 on the site.
The majority of sensee.co.uk's traffic comes from .
Frequently Asked Questions
What is sensee.co.uk?
What technologies does sensee.co.uk use?
How do I contact sensee.co.uk?
What are sensee.co.uk's social media accounts?
Is sensee.co.uk hiring?
How popular is sensee.co.uk?
Related Searches
This page provides publicly available information about sensee.co.uk. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit sensee.co.uk directly at https://sensee.co.uk.