shopgate.com
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Shopgate: The Mobile-First Commerce OS
How a 44-person team is building the future of retail, one app at a time
While giants like Shopify and Salesforce dominate the e-commerce conversation, Shopgate is quietly executing a hyper-focused strategy: mastering the mobile app and omnichannel gap that most platforms ignore. This isn't about building a store; it's about owning the customer pocket.
"Shopgate isn't trying to be the next Shopify. They are the missing infrastructure that turns a browser-based store into a native mobile experience."
The B2B2C Playbook
Shopgate's customer base is sophisticated mid-market retailers who have outgrown basic plugins but don't need enterprise bloat. With a Trustpilot rating of 4.3/5 from 8 reviews, they are servicing a niche that demands speed. Their traffic data reveals a telling story: 47% of visitors come directly, indicating high brand recall and an existing user base logging into the admin panel—this is sticky software, not a commodity tool.
The SEO Paradox
Here is the analyst's take: Shopgate's keyword strategy is a double-edged sword. They rank for high-volume terms like 'Google Play Console' and 'Apple Developer Account'—terms with massive search volume (139k+ and 467k+ respectively). While this drives traffic, it suggests their content strategy captures developers and tech leads researching infrastructure, rather than retailers searching for a mobile app solution. It's a volume play that might dilute their brand positioning as a retailer-first platform.
The technology stack reveals a modern, pragmatic approach. They utilize Tailwind CSS and Vite for fast frontend iteration, jQuery and Slick for legacy compatibility, and Zendesk for customer support. This isn't a bleeding-edge stack, but a reliable one designed for uptime. The lack of structured data on their site is a notable gap, suggesting their SEO is driven more by domain authority and direct traffic than by rich snippet optimization—a potential missed opportunity.
- Revenue Efficiency: Generating $4.8M with only 44 employees suggests a high revenue-per-head ratio (~$109k/employee), typical of SaaS infrastructure plays.
- Niche Dominance: They own the 'Shopping App Shopify' conversation, capturing the 80 monthly searchers specifically looking for mobile app integration for Shopify stores.
- Global Ambiguity: Traffic distribution shows 'undefined' as the top country (48.8%), suggesting either a privacy-focused user base or analytics tracking issues that mask true geographic intent.
The Silent Mobile Aggregator
Shopgate is betting that the future of retail isn't on the web—it's in the app drawer. With $24M in funding and a lean team, they are the backend engine for retailers who know that a native mobile experience drives higher LTV than a responsive website. Watch them not for their traffic, but for their integration depth.
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5 keywordsHow is Shopgate's SEO?
Open Graph Image
https://www.shopgate.com/hubfs/Featurebild%20Startseiter.png
Meta Tags
Shopgate - Shopping Apps, Omnichannel Fulfilment, Clienteling.
Shopgate is THE solution for online and offline retailers: mobile apps, omnichannel fulfilment, and clienteling solutions. Discover now!
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Shopgate
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Reviews (6)
Very bad customer service
I think it’s shameful how Shopgate treat me and my company. I’m really disappointed about the way they have informed me about the contract termination. The customer service is unacceptable - they were not longer interested in us as a customer but they didn't inform us about changing their policy and market. I don’t get why they are still selling the app in other countries than Germany - I have received data processing agreement in German, although I have signed contract with them in Polish. Really bad expierence.
Shopgate is the WORST platform ever. DONT TRY IT!!!
After setting up a "time to talk" and getting pressured to sign up, I finally agreed to use shopgate. It is horribly overpriced ($600 per month). While they did a good job making an app for me, there was quite a few problems. It took several weeks to get my problems finally fixed. I was bounced from one low level tech person to the next. After all the problems were sorted out it was fine. BUT then when I tried to update my website, they no longer supported opencart 2.0. I was told "we have bigger clients using shopify" so you are low on the priority list and we dont know when we can get around to helping you. I finally gave up and made my own app. BUT then again another problem. I learned that they would not give me any of my customer data, so I lost all of my customers using the IOS app. Then once again they wouldnt give me the information needed to update my android app. Worst customer service I have ever dealt with. AVOID AT ALL COSTS!!!!
DO NOT TRY!
DO NOT TRY! The initial experience was nice, they would design the mobile version and start working on app afterwards. Typical process. The problems started occurring after few weeks when mobile site would be acting up on their site, with either no payments going through or products being removed from the mobile version altogether plus many more. We stayed while working on the Apps. The apps were total disaster, with so many issue that we have dozens and dozens of emails between tech support explaining why either the products are gone or payments are not working or many many many more issues. While their local tech support was doing their best, our company took a very bad hit in terms of how we look and present ourselves to our customers as we were losing their trust and patience. I discourage any serious business person to engage with this place as the communication toward the end was just not enough, the product is simply awful and not worth the hassle nor your business reputation. Also, no refund given, credit card charges were disputed. Now the attempt to use collections against us.
Terrible experience
Terrible experience Worst company I have ever worked with. Product has not worked since day one, and they stick you with a 12 month contract. Terrible customer service. Tell you problems are fixed and the are not. Never call you back. Sale people have no idea what they are selling. Bad experience. Stay Away!
Terrible sales practices
Their sales people started emailing me out of no where and insisted on a "time to talk". I never signed up for their emails and after making very clear to them that I didn't want to be spammed with "we create a mobile app for your company" offers they still kept emailing me. No unsubscribe button, no respect whatsoever for other peoples' time.
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About shopgate.com
Shopgate is THE solution for online and offline retailers: mobile apps, omnichannel fulfilment, and clienteling solutions. Discover now!
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Technology Stack
shopgate.com uses 16 technologies across their website including Font Awesome, cdnjs, Cloudflare, and more.
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HubSpot
Traffic & Audience
shopgate.com receives approximately 13.9K monthly visitors and ranks #1,298,863 globally. The website has a bounce rate of 36% with visitors viewing an average of 4.0 pages per visit. Users spend an average of 0:42 on the site.
The majority of shopgate.com's traffic comes from undefined, undefined, .
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This page provides publicly available information about shopgate.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit shopgate.com directly at https://shopgate.com.