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Siit: The AI Service Desk That Actually Works
How a 106-person team is quietly reshaping $17M in annual revenue through automation
While most AI service desks promise revolution, Siit is actually delivering it—unifying fragmented business data to automate processes that previously required human intervention. With 106 employees and $17.3M in revenue, they're proving that focused execution beats massive funding rounds.
"Siit isn't just another chatbot wrapper—they're building an AI service desk that actually understands business context."
The Execution-First Philosophy
With $6.79M in total funding (a remarkably efficient capital-to-revenue ratio), Siit's leadership team—Chalom Malka, Dimitri Jorge, and Anthony Tobelaim—has chosen execution over hype. Their 106-person team generates nearly $165K in revenue per employee, a metric that puts them in the top tier of SaaS efficiency. This isn't a company burning cash on marketing; they're building something people actually use.
The Traffic Story
Siit's 42.5K monthly visits tell a revealing story: 44% come from organic search, 38% direct. This isn't viral growth—it's disciplined, product-led traction. The top search term 'siit' alone drives 8,810 monthly searches, indicating strong brand recall. Compare that to the 140 monthly searches for 'agent serval vs'—a competitor comparison query that suggests they're winning head-to-head evaluations.
The tech stack reveals their pragmatic approach: jQuery for legacy compatibility, Tailwind CSS and Bootstrap for rapid UI development, GSAP for smooth interactions, and Goober for lightweight CSS-in-JS. They're not chasing bleeding-edge frameworks—they're building with proven tools that ship fast and scale reliably.
- Unified data layer that connects disparate business systems
- AI-powered automation that actually reduces ticket volume
- Focused on IT and internal operations—not trying to be everything
- Proven revenue model with $17.3M ARR and efficient unit economics
Siit proves that boring execution beats flashy fundraising
In a market crowded with AI hype, they're building a sustainable business by solving actual problems for actual customers
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The AI Service Desk | Siit
Siit is the AI Service Desk for IT and internal operations that unifies data to automate business processes.
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About siit.io
Siit is the AI Service Desk for IT and internal operations that unifies data to automate business processes.
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Technology Stack
siit.io uses 30 technologies across their website including Okta, HSTS, Contentful, Webflow, and more.
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Okta
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HSTS
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Contentful, Webflow
CDN
cdnjs, jsDelivr
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AWS CloudFront, Cloudflare
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HubSpot
Traffic & Audience
siit.io receives approximately 42.5K monthly visitors and ranks #708,002 globally. The website has a bounce rate of 37% with visitors viewing an average of 2.2 pages per visit. Users spend an average of 0:25 on the site.
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