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StratusPointIT: The SMB IT Support Playbook
A $5.6M revenue, 48-person team disrupting the fragmented IT support market for small businesses.
In a market saturated with bloated MSPs and reactive tech support, StratusPointIT is quietly executing a disciplined playbook: offering 24/7 service desk capabilities to SMBs without the enterprise price tag. This isn't just another IT vendor; it's a calculated bet on the underserved middle market.
"They aren't chasing unicorn valuations; they are building a sustainable, service-first machine in a sector defined by high churn."
The SMB Reality
StratusPointIT targets the 'missing middle'—businesses too large for break-fix freelancers but too small for dedicated enterprise IT teams. With 48 employees, they maintain a lean operational structure that allows for personalized service, a stark contrast to the faceless ticket queues of global giants.
The Revenue Reality
At $5.6M in revenue with roughly 48 employees, the math suggests a revenue-per-head ratio of approximately $116,000. This is a healthy, sustainable metric for a service-based business, indicating they aren't burning cash on growth at all costs but rather optimizing for operational efficiency and client retention.
- The 'Computersupport.com' Branding: They leverage a generic, high-intent domain for their primary web presence while using StratusPointIT as the corporate identity.
- WordPress + Tailwind Stack: Their tech stack suggests a modern, agile approach to web presence, prioritizing speed and customization over legacy CMS bloat.
- Leadership Depth: The executive team (Boudreau, Moccia, Stier) brings a mix of operations, technical advisory, and engineering backgrounds—a balanced triad for an IT services firm.
The lack of organic traffic data is telling. It suggests StratusPointIT relies heavily on referrals, direct sales, and white-label partnerships rather than inbound marketing. For investors, this signals a 'sticky' client base but also a ceiling on scalable acquisition unless SEO strategies are overhauled.
The Verdict: A Solid Foundation, Not a Rocket Ship
StratusPointIT is a classic 'cash cow' service business. It lacks the explosive growth metrics of a SaaS startup, but for founders looking to acquire a stable, revenue-generating asset with a loyal client base, it represents a low-risk, high-efficiency play in the IT services sector.
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IT Support Company, Outsourced IT & Business Tech | 24/7 Service Desk
IT services company providing business IT support services, security and on demand tech support for small and medium businesses across the United States.
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About stratuspointit.com
IT services company providing business IT support services, security and on demand tech support for small and medium businesses across the United States.
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Technology Stack
stratuspointit.com uses 13 technologies across their website including Google Fonts, PHP, WordPress, and more.
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PHP
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WordPress
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Google Analytics
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stratuspointit.com receives approximately 0 monthly visitors. The website has a bounce rate of 0% with visitors viewing an average of 0.0 pages per visit. Users spend an average of 0:00 on the site.
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