telus.com
Get leads like Telus — and thousands more
Build targeted lists by tech stack, traffic, and more
The Telus Paradox: High Traffic, Low Trust
A telecom giant with 8.8M monthly visits but a 1.2-star rating – what's the story?
With 8.8 million monthly visitors and a dominant 58% direct traffic share, telus.com commands a massive digital footprint. Yet, beneath the surface of these impressive metrics lies a glaring contradiction: a 1.2/5 star rating on Trustpilot, signaling a profound disconnect between brand reach and customer satisfaction.
"Traffic volume is a vanity metric if customer sentiment is in the basement. Telus proves that scale doesn't equal satisfaction."
The Login Economy
The keyword data reveals the core user behavior: 'telus login', 'my telus', and 'my telus login' dominate search volumes. This isn't a brand discovery play; it's a utility platform. Users aren't browsing for fun—they're logging in to pay bills, check data, and manage services. The 58% direct traffic confirms this: customers have the URL bookmarked because it's a necessity, not a destination.
The Trust Gap
A 1.2-star rating from 2,471 reviews is catastrophic for any brand, let alone a telecom giant. This isn't just noise—it's a systemic failure in customer experience. While telus.com functions as a high-volume utility portal, the user journey is clearly broken. The friction points (likely billing, support, or service outages) are so severe they outweigh the convenience of the digital platform itself.
The tech stack—Next.js, Tailwind, Cloudflare—indicates a modern, performant frontend. This isn't a legacy platform held together by duct tape. The infrastructure is solid, which makes the trust deficit even more striking. The problem isn't technical; it's experiential. The site works, but the service doesn't.
- Direct traffic dominance (58%) signals a captive audience, not a loyal one
- Backlink profile (4.4M) is massive, yet organic search is only 34%
- Trustpilot rating (1.2) is among the worst for any major corporation
- Employee count (80) vs. revenue ($11.6M) suggests a lean, focused digital team
The Lesson: Scale ≠ Success
Telus proves that massive traffic and brand recognition are meaningless without customer trust. For founders and investors, this is a cautionary tale: optimize for satisfaction, not just visits.
What tech stack does Telus use?
How much traffic does Telus get?
Traffic & Engagement
Rankings
Backlinks & Authority
Search Traffic
Top Organic Keywords
Where is Telus's audience located?
Who competes with Telus?
Device Distribution
What keywords does Telus rank for?
5 keywordsHow is Telus's SEO?
Meta Tags
ERROR 404 | TELUS Agriculture & Consumer Goods
H1 Tags
What is Telus's revenue?
Who works at Telus?
Loading leads...
What do customers think of Telus?
TELUS
Categories
Activity & Engagement
Contact Information
Reviews (20)
Grayson at Telus was so very helpful in…
Grayson at Telus was so very helpful in canceling my service for my mom after she passed away. He's having the equipment picked up for me. I appreciate the service at this difficult time. Thank you so much Grayson (Courtenay?)
Almost impossible to talk to anyone
Almost impossible to talk to anyone. Out cable tv continually stops working. On 2 chats , I was promised a call back within 15 minutes. Never happened and none of the numbers were blocked. This is our second contract with the and there wont be a third
No service
I cannnot get my messages and today I can't even dial out. So, I cannot reach Telus. I did reach Telus yesterday and on previous days only to go in circles with AI. I did reach someone the first day and they were to fix my plan which they did not. I cannot reach a human being. Terrible service. Nor can I get my money back.
They don't do anything for you have to…
They don't do anything for you have to do everything yourself. Spent 5 .5 hours on the phone with technical support in the last week and still no solution. Once they get you in a contract your screwed until it comes up for renewal then your important again.
Telus streaming sucks!!!
I still have have terrible streaming on Telus. My brother lives in Regina, Sask and is not on Telus, but rather on Sask tell and does not have these problems.
Frequently Asked Questions about Telus
What is Telus's Revenue?
How fast is Telus growing?
How do people interact with Telus?
How do people find Telus?
Who uses Telus?
What technologies does Telus use?
Who are Telus's competitors?
What do customers think of Telus?
Export Data
Unlock all exports
Download CSVs, JSONs & full reports
How to contact Telus?
Contact Information
Export telus.com Data
Download the complete tech stack, analytics, leads, and company data for telus.com in JSON or CSV format. Use it for your sales pipeline, competitive analysis, or research.
Raw JSON Data
Click "Show" to view the raw API response data
About telus.com
Company Overview
telus.com Social Media
Contact telus.com
Phone Numbers
Technology Stack
telus.com uses 9 technologies across their website including HSTS, Cloudflare, TrustArc, and more.
Security
HSTS
Cloud & Hosting
Cloudflare
Privacy & Consent
TrustArc
Analytics & Marketing
Google Tag Manager, Google Analytics
Performance
Lazy Loading
CSS Frameworks
Bootstrap, Tailwind CSS
Traffic & Audience
telus.com receives approximately 8.9M monthly visitors and ranks #5,100 globally. The website has a bounce rate of 38% with visitors viewing an average of 5.6 pages per visit. Users spend an average of 4:03 on the site.
The majority of telus.com's traffic comes from undefined, undefined, .
Frequently Asked Questions
What is telus.com?
What technologies does telus.com use?
How do I contact telus.com?
What are telus.com's social media accounts?
Is telus.com hiring?
How popular is telus.com?
Related Searches
This page provides publicly available information about telus.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit telus.com directly at https://telus.com.