tommybahama.com
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Tommy Bahama: Men's & Women's Clothing, Beach & Home
Shop TommyBahama.com for luxury lifestyle clothing for men and women. Find shirts, dresses, swimwear, beach chairs and home décor inspired by the island lifestyle. Free shipping.
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Tommy Bahama
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Reviews (20)
Fantastic customer service
I was very disappointed when my perfect fitting, near new white shorts started puckering near the hem and had low expectations reading the customer service reviews. However, TB answered my initial complaint email overnight and after I sent them a photo and the receipt, immediately agreed to exchange them. The free returns slip was sent the next day and my replacement shorts received within a week. Thank you, TB, for being so responsive - fantastic customer service!
OUTSTANDING
I'm writing to share my excellent customer service experience I recently had at the NEW OUTLET STORE IN LAS VEGAS, I do not typically write reviews, but the outstanding customer serviced received from a sales associate named Shirlee truly stood out. She was highly professional, personable and a wonderful sense of humor to my shopping experience top-tier service, Employees like her make the Tommy Bahama brand exceptional, I would hire her for my brand. I wanted to give her " A Shout Out " for her hard work and talent are recognized by corporate leadership.
Bad service big delays
Despite nice clothes and friendly Svc I. The store, the call center is horrendous , long wait time , not the brightest folks working in the cust svc. dept. it may be that the cust call center is in California , this in it self explainers the poor service and lack of reps working the phones to take calls .i recommend going into the store , do not order online or call the cust Svc center they fail on every level.
Poor Quality and Customer Experience.
Well, I can only agree with the low ratings. Three polo shirts all ripped on the seam at exactly the same place…unlucky was their response. Once they were good, now their quality is awful.
Ordered online August 11th … 2026 ……
Ordered online August 11th … 2026 … it’s August 24th … still has not even shipped … have called into customer care multiple times … they have no idea what’s going on … it’s very bad online purchasing portal experience so far … Rick / Canada … 🇨🇦
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About tommybahama.com
Shop TommyBahama.com for luxury lifestyle clothing for men and women. Find shirts, dresses, swimwear, beach chairs and home décor inspired by the island lifestyle. Free shipping.
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Technology Stack
tommybahama.com uses 19 technologies across their website including Stimulus, jQuery, Goober, Tailwind CSS, Bootstrap, and more.
Frontend Frameworks
Stimulus
JavaScript Libraries
jQuery, Goober, Swiper
CSS Frameworks
Tailwind CSS, Bootstrap
UI Libraries
Material UI, Ant Design
Build Tools
Vite
Performance
Lazy Loading
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