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trustpower.co.nz
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trustpower.co.nz

13 technologies
VerifiedVisit243/mo$67M27713 Tech
Deep Dive

Trustpower's Identity Crisis: Power Giant vs. Digital Pretender

A 243-visit/month site revealing the painful gap between legacy utility and modern digital experience

Trustpower.co.nz isn't a website—it's a digital ghost haunting the internet. With just 243 monthly visitors, this power company's online presence is performing worse than most local cafes. Yet behind this facade lies a $67M revenue giant caught in a brutal identity crisis.

243
monthly visits
#9.8M
global rank
33%
organic search
1.4/5
Trustpilot score

"This isn't a website—it's a digital tombstone for a company that forgot its customers exist online."

The Traffic Paradox

Here's the brutal math: Trustpower's entire web traffic (243 visits/month) is smaller than a single mid-tier blog post. For context, competitors like Meridian and Genesis see 100K+ monthly visits. The 42% direct traffic suggests existing customers are hunting for login portals, not discovering new services. This isn't growth—it's digital atrophy.

The Rebrand That Erased SEO

The data screams 'rebrand failure.' Top keywords are 'trustpower' (1,050 volume) and 'mercury support' (470 volume)—proving brand equity is bleeding into the new identity. But the 1.4-star Trustpilot rating across 57 reviews reveals the real crisis: customers are fleeing. When your support searches outpace your brand searches, you've built a reputation for problems, not solutions.

The tech stack tells its own story. Google Analytics, Tag Manager, Facebook Pixel, Hotjar—standard enterprise tools that should drive insights. Yet with 243 visits, these tools are firing blanks. The 33% organic traffic is laughably low for an energy provider, suggesting zero content strategy. Meanwhile, the site uses Bootstrap and jQuery—technologies that scream 'we stopped innovating in 2015.'

  • Revenue of $67M with 277 employees = ~$242K revenue per employee (industry average is $400K+)
  • Zero backlinks detected = invisible to Google's algorithm
  • 100% traffic from undefined country = tracking failure or complete isolation
  • Top keywords reveal customers searching for support, not services
No visible content marketing strategy
Strong brand recognition (1,050 monthly brand searches)
Catastrophic user reviews (1.4/5)
Bundling strategy (power + internet + gas)
Dated tech stack (jQuery, Bootstrap)
EV discount programs visible in sitemap
No blog content ranking for energy topics
Clear utility focus (NZ market only)

The Utility Trap: Why Trustpower's Digital Failure Is Everyone's Warning

Legacy companies can't survive with 1990s web strategies in 2024. The $67M revenue is a lagging indicator—digital traffic is the leading one, and it's screaming 'danger ahead.'

What tech stack does Trustpower use?

26 detected
Build Tools1
JavaScript Libraries2
Frontend Frameworks1
Tracking & Analytics13
F
Facebook Pixel
G
Google Tag Manager
H
Hotjar
H
Hotjar
G
Google APIs
G
Google Ads
G
Google Analytics
G
Google Tag Manager
G
Google DoubleClick
H
Hotjar
F
Facebook Pixel
T
Tracking Service
F
Facebook

How much traffic does Trustpower get?

Traffic & Engagement

243
Monthly Visits
1.0
Pages/Visit
0:00
Avg. Duration
50%
Bounce Rate
Monthly Traffic Trend-84%
1.5K
Oct 2025
Oct
413
Nov 2025
Nov
243
Dec 2025
Dec

Traffic Sources

Search
33%
Direct
42%
Social
10%
Referrals
13%
Email
0%
Paid
2%

Where is Trustpower's audience located?

🌍100.0%

What keywords does Trustpower rank for?

4 keywords
1trustpower1.1K vol$1.03
2mercury support470 vol$3.64
3mercury login nz390 vol
4trustpower webmail230 vol

How is Trustpower's SEO?

Meta Tags

title65 chars

Power Company - NZ Gas, Electricity & Internet Provider | Mercury

description149 chars

Mercury - Leading NZ power company, also offering phone, internet & gas. Bundle your utilities & save! Call 0800 36 98 45 to sign up, or join online.

languageEN

Who works at Trustpower?

Loading leads...

What do customers think of Trustpower?

Trustpower

Trustpower

1.4
57 reviews

Categories

Energy Supplier#undefinedElectric Utility Company#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days

Contact Information

Address:
Durham Street 108
Tauranga, NZ

Reviews (20)

Filter by rating:
king cuds
3/17/2025
🇳🇿 New Zealand2 reviewsOrganicUnverified
Experience date: 3/18/2025
10 year customer

10 year customer, very bad internet. if you want to play games like LoL,Rust,Tekken,CS2, watch a stream, or anything internet related do not sign with them. called 5 years ago for a new modem but was locked into a deal and they sent 2 of those portable ones you connect in your room which connect to wifi/ethernet but ethernet is not giving the same as it would be connected to the actual modem.. also do not fall for their scam deals with power. not worth in long run. will be going with someone else going forward

David Cutler
8/13/2024
🇳🇿 New Zealand2 reviewsOrganicUnverified
Experience date: 8/14/2024
The internet is so incredibly slow and…

The internet is so incredibly slow and cuts out frequently - am changing now that my term has expired!

Scott W Johnstone
10/15/2023
🇳🇿 New Zealand1 reviewsOrganicUnverified
Experience date: 10/15/2023
Trash Internet.

Really bad internet service, the the 300/100 plan, can barely get close to 150mbps, might as well just have got a lower plan from another provider an pay less, an yes my house line has the potential as I use to pay for a 1000mbps plan.

Alan Willison
7/13/2023
🇳🇿 New Zealand1 reviewsOrganicUnverified
Experience date: 7/13/2023
shocking internet with drop out streaming always blaming my router terrible service would not recommend to anyone else

Constance line drop outs monitoring of my usage slow streaming had enough looking for another provider

TeKoroaraurima Maunsell
6/3/2023
🇳🇿 New Zealand1 reviewsOrganicUnverified
Experience date: 6/3/2023
I am not happy with trust power

I am not happy with trust power. All they say is 24h fault still doesn't fix the problem 🤦🏽‍♂️ . The should keep to there word

Frequently Asked Questions about Trustpower

What is Trustpower's Revenue?
Trustpower generates approximately $67M in annual revenue. With 277 employees, that's $242,000 per employee.
What does Trustpower do?
Mercury - Leading NZ power company, also offering phone, internet & gas. Bundle your utilities & save! Call 0800 36 98 45 to sign up, or join online.
How fast is Trustpower growing?
Trustpower employee count has changed by -22% year over year.
What technologies does Trustpower use?
Trustpower uses 13 technologies across their website including Advertising, Analytics & Marketing, Build Tools. Key technologies include DoubleClick Floodlight, Google Ads, AppDynamics, Hotjar, Vite.
Who are Trustpower's competitors?
Trustpower's main competitors include PowerNet, Electrix, Powerco, Delta, Lutra. These companies operate in similar markets and compete for the same customer base.
What do customers think of Trustpower?
Trustpower has a Trustpilot score of 1.4 out of 5 (1 stars) based on 57 customer reviews.

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How to contact Trustpower?

What are Trustpower's key pages?

Export trustpower.co.nz Data

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Raw JSON Data

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About trustpower.co.nz

Mercury - Leading NZ power company, also offering phone, internet & gas. Bundle your utilities & save! Call 0800 36 98 45 to sign up, or join online.

Company Overview

trustpower.co.nz
Website
computers_electronics_and_technology
Industry
#9,813,849
Global Rank
243
Monthly Visitors
13
Technologies

trustpower.co.nz Social Media

Contact trustpower.co.nz

Technology Stack

trustpower.co.nz uses 13 technologies across their website including DoubleClick Floodlight, Google Ads, AppDynamics, Hotjar, Vite, and more.

Advertising

DoubleClick Floodlight, Google Ads, Facebook Pixel

Analytics & Marketing

AppDynamics, Hotjar, Google Tag Manager, Google Analytics

Build Tools

Vite

CSS Frameworks

Bootstrap, Tailwind CSS

JavaScript Libraries

Moment.js, jQuery

Frontend Frameworks

Backbone.js

Traffic & Audience

243
Monthly Visits
50%
Bounce Rate
1.0
Pages/Visit
0:00
Avg. Duration

trustpower.co.nz receives approximately 243 monthly visitors and ranks #9,813,849 globally. The website has a bounce rate of 50% with visitors viewing an average of 1.0 pages per visit. Users spend an average of 0:00 on the site.

The majority of trustpower.co.nz's traffic comes from .

Frequently Asked Questions

What is trustpower.co.nz?
Mercury - Leading NZ power company, also offering phone, internet & gas. Bundle your utilities & save! Call 0800 36 98 45 to sign up, or join online.
What technologies does trustpower.co.nz use?
trustpower.co.nz uses 13 technologies including DoubleClick Floodlight, Google Ads, Facebook Pixel, AppDynamics, Hotjar, Google Tag Manager, and 7 more. View the full tech stack analysis above.
How do I contact trustpower.co.nz?
You can contact trustpower.co.nz through their contact page.
What are trustpower.co.nz's social media accounts?
trustpower.co.nz is active on facebook, linkedin, instagram. You can find links to all their social media profiles in the social section above.
Is trustpower.co.nz hiring?
Check trustpower.co.nz's careers page for current job openings and opportunities.
How popular is trustpower.co.nz?
trustpower.co.nz receives approximately 243 monthly visitors and ranks #9,813,849 globally. Traffic is declining by 41.2% month-over-month.

Related Searches

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This page provides publicly available information about trustpower.co.nz. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit trustpower.co.nz directly at https://trustpower.co.nz.