userbrain.net
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Userbrain: The 17-Person Powerhouse
How a tiny team built a $1.5M user testing engine that moves at lightning speed.
In the brutal theater of product development, feedback is oxygen. Userbrain isn't just offering a canister; they're promising a full-blown fire hose—delivered in minutes, not weeks. While enterprise suites drown teams in dashboards, this nimble 17-person crew focuses on one thing: velocity.
"They aren't selling software; they're selling the elimination of uncertainty."
The Lean Machine
With just 17 employees generating $1.5M in revenue, Userbrain achieves a staggering $88k revenue per employee. This isn't a massive enterprise platform; it's a precision instrument. The company leverages a modern, lightweight tech stack—Tailwind CSS, Vite, and PWA capabilities—to keep overhead low and performance high. They prove that you don't need a bloated engineering org to build a sticky product.
The Speed Paradox
Userbrain’s core thesis is counter-intuitive: more feedback, faster, is better than perfect feedback, slower. By decoupling the setup from the analysis, they capture raw, unfiltered user behavior before it's polished by corporate bias. Their claim of 'first results in hours' attacks the slow, painful cycle of traditional UX research, positioning them as the sprinter in a marathon industry.
The Trustpilot rating of 2.6/5 from 5 reviews tells a complex story. For a tool this fast, the friction points are likely high-stakes. When you're moving this quickly, the trade-off is often depth for breadth. Users likely love the immediacy but may struggle with the nuance of complex testing scenarios. It’s the classic startup dilemma: optimize for speed, and you risk sacrificing the heavy lifting required for enterprise-grade rigor.
- Ultra-low friction onboarding: Set up a test in minutes, not days.
- Modern tech stack: Built on Vite and Tailwind for a snappy, responsive interface.
- Niche focus: They don't try to be everything to everyone; they are the 'fast feedback' tool.
Velocity Over Volume
Userbrain wins by being the fastest gun in the West, not the biggest.
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Userbrain - User testing made easy
Set up your first user test in just minutes, get first results in hours. Userbrain is your fast track to figuring out what’s working for your product — and what’s not.
Fast, simple, affordable user testing.
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Reviews (4)
One of my favourite platforms.
One of my favourite platforms. I have been almost a year with UserBrain and I get regular tests. Also, whenever I need the support they are very responsive.
Hi Andorija! We are happy to have you onboard, thanks for testing with us!
Just doesn't work?
I have genuinely been on this platform for at least a year, and seen no tests given to me. An astonishing $0 earned despite me being approved to work with you guys. It's baffling! What was the point in me wasting my time jumping over all your hurdles?
Hi there! We’re sorry to hear about your experience. It’s possible that our test notifications ended up in your spam folder. Please check there and mark our emails as "Not Spam" to start receiving opportunities. Additionally, please make sure your profile information is up to date, as this helps us match you with relevant tests. We’d love to help you start receiving opportunities as soon as possible. Feel free to reach out to our support team if you need any further assistance. Thank you for your patience!
Beware of Userbrain's Deceptive Practices - A Disappointed Tester's Experience
As someone who has been involved in the user testing industry for some time, I am always excited to try out new platforms that offer opportunities to make money by providing valuable feedback to companies. Userbrain seemed like a promising platform, with an easy-to-use interface and a steady stream of available tests. However, I quickly became disillusioned by their deceptive practices regarding identity and address proof, which seemed designed to cheat testers out of their hard-earned money. In order to withdraw earnings from Userbrain, testers are required to provide proof of identity and address. While I understand that this is a common practice to ensure compliance with anti-money laundering and fraud prevention regulations, Userbrain takes advantage of this process to deny testers their rightfully earned money. After completing several tests and accumulating a decent sum, I submitted my identity and address proof, fully expecting to have my account verified and my money released. To my surprise, my documents were rejected with a vague explanation that they were not sufficient. Despite multiple attempts and providing various forms of documentation, Userbrain continued to reject my proof and withheld my earnings. Moreover, their customer support was unhelpful and unresponsive, leaving me feeling frustrated and ignored. It seemed as though Userbrain was using these verification requirements as an excuse to steal testers' money, rather than to ensure the platform's legitimacy. It is disheartening to see such deceptive practices in an industry that aims to help businesses improve their user experience. I advise fellow testers to be cautious when considering Userbrain as a platform for user testing. There are many other platforms available that treat their testers with respect and provide fair compensation without resorting to such dishonest tactics. In conclusion, my experience with Userbrain has been incredibly disappointing. I hope that this review can serve as a warning for others to be wary of the platform and to carefully evaluate their options before investing their time and effort into Userbrain. Update: to comply with the European Union tax regulations and the European Money Laundering Act. Hahah, in this case you have to hire me and pay for the social security and pension, if you wanted to comply?
Thank you for your feedback, and I'm sorry to hear that your experience with Userbrain didn't meet your expectations. Ensuring fair compensation and prompt support are core values for us. To maintain the high quality of our tests and ensure the reliability of feedback for our clients, it is sometimes necessary to verify the identity and residence of our testers. This is not only to adhere to our internal standards but also to comply with the European Union tax regulations and the European Money Laundering Act. Unfortunately, there have been instances where individuals have attempted to manipulate our system by providing false information. Such actions violate our terms of use and legal regulations, compelling us to take necessary actions against those accounts. However, we are committed to ensuring that every tester has a fair opportunity to verify their information. Once verified, we look forward to continuing our collaboration. If there has been any misunderstanding or if you feel your case was not handled appropriately, please contact us directly. We are here to assist you and resolve any issues as efficiently as possible.
Scammer they will try to find an excuse not to pay you
Scammer, they will try to find a reason no to pay you Scammer! Be aware they blocked me after asking for my money. They told me to update my billing, which I did, then wrote me another email to ask me if my billing was correct, which is right, then blocked me for no reason. They have my full name and my PayPal address; they can check the address on my PayPal or LinkedIn. Update: Their Excuse of taxes is just to make it sounds like it my fault! BUT I have provided with all required document still you banned me?!
We're sorry to hear about your frustration and understand that the verification process in some cases may seem inconvenient. Ensuring the accuracy of billing information is crucial for tax purposes and to maintain the integrity of our platform, it is a necessary step for compliance with European money laundering regulations. We apologize if this caused any inconvenience or confusion.
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About userbrain.net
Set up your first user test in just minutes, get first results in hours. Userbrain is your fast track to figuring out what’s working for your product — and what’s not.
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Technology Stack
userbrain.net uses 13 technologies across their website including Okta, HSTS, Framer, Webflow, and more.
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Okta
Security
HSTS
CMS
Framer, Webflow
Scheduling
Calendly
Analytics & Marketing
Google Tag Manager
Performance
Lazy Loading
Traffic & Audience
userbrain.net receives approximately 6.3K monthly visitors and ranks #3,781,342 globally. The website has a bounce rate of 100% with visitors viewing an average of 1.0 pages per visit. Users spend an average of 0:00 on the site.
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