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usertesting.com

20 technologies
VerifiedGrowingVisit3.1M/mo$2M1920 Tech25 Leads
Deep Dive

UserTesting: The $1.7M Giant's Secret

Decoding the massive traffic and market dominance of a lean 19-person team

UserTesting.com commands over 3 million monthly visits with a skeleton crew of 19 employees. This isn't just a SaaS success story—it's a masterclass in product-market fit that defies every growth playbook.

3.05M
monthly visits
#15,684
global rank
67%
direct traffic
2,758
trustpilot reviews

"19 employees. 3M+ monthly visits. The math doesn't make sense—until you realize they've become the Google of user research."

The Traffic Anomaly

UserTesting's 67% direct traffic is the real story. This isn't SEO magic—it's brand dominance. When your URL becomes a verb ('let's UserTest it'), you've won. Their 145K monthly searches for 'usertesting' alone reveal a moat most companies can't comprehend. This is what happens when you own a category.

The 19-Person Powerhouse

Here's the provocation: 19 employees generating $1.7M in revenue? That's $89K per employee—unless those numbers are outdated or this is a shell operation. Either way, the 423K backlinks and 4.5/5 Trustpilot rating suggest a company operating at scale. The real question: are they a 19-person team that built a machine, or a machine that needs 19 people to keep running?

The tech stack tells another story. They're using Splide, Tailwind, Bootstrap, and Vite—modern but pragmatic. No over-engineered monstrosity. This is a company that ships fast and iterates faster. The presence of Intellizoom in their top keywords hints at acquisition strategy or competitive positioning. They're not just playing the user testing game; they're rewriting it.

  • Direct traffic (67%) dwarfs organic (23%)—brand > SEO
  • 423K backlinks suggest years of content and partnership leverage
  • Top keyword 'usertesting' (145K volume) = category ownership
  • 4.5/5 Trustpilot with 2,758 reviews = trust at scale
No clear funding data
Owns the user testing category
Revenue seems disconnected from traffic scale
Massive direct traffic = unassailable brand
19 employees raises sustainability questions
High trust signals across platforms

The Billion-Dollar Question

If UserTesting is the category leader with 3M+ visits and 19 employees, what's stopping a well-funded startup from eating their lunch? The answer: nothing. That's why this data feels incomplete. Either they're the most efficient company ever, or we're missing the real story.

What tech stack does Usertesting use?

28 detected
Video1
Security1
Error Tracking1
Privacy & Consent1
Marketing Automation1
Customer Support1
Performance1
Web Standards1
Build Tools1
UI Libraries2
JavaScript Libraries2
Tracking & Analytics8
G
Google Tag Manager
D
Drift
G
Google Tag Manager
J
jsDelivr
A
Analytics Service
G
Google AdSense
C
Cloudflare Insights
S
Sentry

How much traffic does Usertesting get?

Traffic & Engagement

8.7M
Monthly Visits
+7.8%
5.1
Pages/Visit
10:27
Avg. Duration
42%
Bounce Rate
Monthly Traffic Trend+13%
7.7M
Oct 2025
Oct
8.1M
Nov 2025
Nov
8.7M
Dec 2025
Dec

Rankings

#6,560
Global Rank
#1,945
United States Rank
Information Technology
Category

Backlinks & Authority

423.2K
Backlinks
26.7K
Ref. Domains
56
Authority Score
Low
Penalty Risk
Backlinks Trend+9%
389.7K
Jul 2025
Jul
390.1K
Aug 2025
Aug
376.3K
Sep 2025
Sep
370.7K
Oct 2025
Oct
401.9K
Nov 2025
Nov
423.2K
Dec 2025
Dec

Search Traffic

Organic
308.5K
Paid
18.8K

Top Organic Keywords

#1usertesting
27,100 vol24.2%
#1user testing
18,100 vol16.2%
#1usertesting.com
2,400 vol2.1%
#36customer feedback surveys
1,830,000 vol1.4%
#1userzoom
1,600 vol1.4%

Where is Usertesting's audience located?

🇺🇸United States69.0%
🇬🇧United Kingdom9.5%
🇪🇸Spain7.8%
🇮🇳India2.7%
🇨🇦Canada1.8%

Device Distribution

Desktop16.4%
Mobile83.6%

What keywords does Usertesting rank for?

5 keywords
1usertesting145.2K vol$1.41
2user testing32.0K vol$1.35
3usertesting login2.7K vol$2.30
4intellizoom5.2K vol$2.46
5usertesting.com1.6K vol

How is Usertesting's SEO?

Open Graph Image

OG Image preview
og:image

https://www.usertesting.com/sites/default/files/usertestingv3/2024-10/IMAGE-meta-social-global-usertesting-1600x900.png?width=1200&height=628

Meta Tags

title65 chars

UserTesting Human Insight Platform | Customer Experience Insights

description113 chars

Improve digital, product, and customer experience decisions with real human insights from UserTesting’s platform.

languageEN

H1 Tags

h1Craft experiences that win 
hearts—and markets

Schema Types

VideoObjectVideoObjectVideoObjectUnknownVideoObject

Who works at Usertesting?

Loading leads...

What do customers think of Usertesting?

UserTesting

UserTesting

4.5
2,758 reviews
✓ Claimed

Categories

Software Company#undefined

Activity & Engagement

Reply Rate
83.82352941176471%
Avg. Reply Time
2.0 days
Claimed Date
11/9/2018

Contact Information

Address:
690 5th Street
San Francisco, US

Reviews (20)

Filter by rating:
Software DesignVerified
1/19/2026
🇮🇩 Indonesia1 reviewsDomainLinkVerified
Experience date: 1/19/2026
Impresed

i am very impresed with how fast and rensponsive the system.is all the featuresnwork perfectly without any lag and interface very friendly.

rin
1/19/2026
🇮🇩 Indonesia1 reviewsDomainLinkVerified
Experience date: 1/19/2026
UserTesting is a helpful and easy to…

UserTesting is a helpful and easy to use platform. The instructions are clear and the interface is simple to understand, even for new users.

Lyla Mehta
1/19/2026
🇦🇺 Australia1 reviewsDomainLinkVerified
Experience date: 1/19/2026
Very clear and easy to follow the…

Very clear and easy to follow the article with some great tips.

kireo
1/18/2026
🇮🇩 Indonesia2 reviewsDomainLinkVerified
Experience date: 1/18/2026
this website is very good

this website is very good, I can earn more money, and this website can hone my English skills and improve my critical thinking

Debbie Maxwell
1/17/2026
🇺🇸 United States1 reviewsDomainLinkVerified
Experience date: 1/17/2026
It was good information and it was a…

It was good information and it was a reminder of what to pay attention and to watch our for.

Frequently Asked Questions about Usertesting

What is Usertesting's Revenue?
Usertesting generates approximately $2M in annual revenue. With 19 employees, that's $87,000 per employee.
What does Usertesting do?
Improve digital, product, and customer experience decisions with real human insights from UserTesting’s platform.
How fast is Usertesting growing?
Usertesting has grown by 7.8% in the last 6 months according to traffic data. employee count has changed by -10% year over year.
How do people interact with Usertesting?
When visiting Usertesting, visitors view an average of 5.1 pages per visit, and spend around 10:27 on the site, and the bounce rate is 41.8%.
How do people find Usertesting?
8.4M people (96%) visit Usertesting directly. 308.5K (4%) find them through organic search. 18.8K (0%) come through paid advertising.
Who uses Usertesting?
Usertesting's top market is United States with 6.0M visitors (69.0%). United Kingdom is 2nd with 827.7K (9.5%). Spain is 3rd with 682.3K (7.8%).
What technologies does Usertesting use?
Usertesting uses 20 technologies across their website including Video, Security, Error Tracking. Key technologies include Wistia, HSTS, Sentry.
Who are Usertesting's competitors?
Usertesting's main competitors include UserZoom, Lookback, Userlytics, dscout, FocusVision. These companies operate in similar markets and compete for the same customer base.
What do customers think of Usertesting?
Usertesting has a Trustpilot score of 4.5 out of 5 (4 stars) based on 2,758 customer reviews.

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About usertesting.com

Improve digital, product, and customer experience decisions with real human insights from UserTesting’s platform.

Company Overview

usertesting.com
Website
business_and_consumer_services
Industry
#15,684
Global Rank
3.1M
Monthly Visitors
20
Technologies
25+
Employees

Contact usertesting.com

Technology Stack

usertesting.com uses 20 technologies across their website including Wistia, HSTS, Sentry, and more.

Video

Wistia

Security

HSTS

Error Tracking

Sentry

CMS

Drupal

CDN

jsDelivr

Privacy & Consent

CookieYes

Traffic & Audience

3.1M
Monthly Visits
35%
Bounce Rate
5.8
Pages/Visit
10:08
Avg. Duration

usertesting.com receives approximately 3.1M monthly visitors and ranks #15,684 globally. The website has a bounce rate of 35% with visitors viewing an average of 5.8 pages per visit. Users spend an average of 10:08 on the site.

The majority of usertesting.com's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is usertesting.com?
Improve digital, product, and customer experience decisions with real human insights from UserTesting’s platform.
How much does usertesting.com cost?
You can view usertesting.com's pricing and plans on their pricing page. Visit their website for the most up-to-date pricing information.
What technologies does usertesting.com use?
usertesting.com uses 20 technologies including Wistia, HSTS, and 14 more. View the full tech stack analysis above.
How do I contact usertesting.com?
You can contact usertesting.com via email at [email protected] or through their contact page.
What are usertesting.com's social media accounts?
usertesting.com is active on twitter, facebook, linkedin, instagram. You can find links to all their social media profiles in the social section above.
Is usertesting.com hiring?
Check usertesting.com's careers page for current job openings and opportunities. The company has 25+ known employees.
How popular is usertesting.com?
usertesting.com receives approximately 3.1M monthly visitors and ranks #15,684 globally. Traffic is growing by 3.2% month-over-month.

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This page provides publicly available information about usertesting.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit usertesting.com directly at https://usertesting.com.