vanmossel.be
Get leads like Vanmossel — and thousands more
Build targeted lists by tech stack, and more
AI Deep Dive Analysis
Generate an AI-powered deep dive article about vanmossel.be using all available data.
What tech stack does Vanmossel use?
How much traffic does Vanmossel get?
No analytics data available
Get traffic analytics, rankings, backlinks, and keyword data.
How is Vanmossel's SEO?
Open Graph Image
https://www.vanmossel.be/_og/d/c_NuxtSeo,a_Van+Mossel+Automotive+Group,s_LhZMrwTo1QMb7rl0.png
Meta Tags
Van Mossel Automotive Group
Van Mossel is jouw mobiliteitspartner in België: van aankoop van je wagen, onderhoud en herstellingen tot financiering, verzekeringen en leasing.
Schema Types
Who works at Vanmossel?
Loading leads...
What do customers think of Vanmossel?
Van Mossel België
Categories
Activity & Engagement
Contact Information
Reviews (4)
Used Cars Center Lokeren
Wagen gekocht in het Used Cars Center in Lokeren met een goede service en top aflevering. zeer tevreden!
Beste Nico, Bedankt voor deze fijne review. We wensen je veel en veilig rijplezier.
Van mossel Lokeren used cars…choose other dealer
They forced me to take the premium delivery package first, even though it was optional. I needed to get a part fixed under warranty, and I was asked to send them an email so they could contact the repair garage. Now it has been 24 days, and I still haven’t received any response. What is this warranty for?
Dear Hasan, I am sorry to hear that your experience at our Lokeren dealership did not meet your expectations. We would like to get in touch to better understand what went wrong and to ensure that the warranty issue is handled appropriately. Thank you for bringing this to our attention. We look forward to hearing from you. Kind regards, Charlotte Verbrugge [email protected]
Van Mossel Zaventem - bad experience
This is the first time I have written a review of a company. I am usually very patient, understanding and willing to see the best in people, but I feel it necessary because of the terrible (and at times bizarrely bad) customer service provided by Van Mossel Zaventem. We have just bought a used car from them and there were so many issues that it is easier to provide bulletpoints: - Before signing the contract, the salesperson tried to convince me over a number of hours (by phone and in writing) that the standard 12 month warranty would only be included if I paid for a 399euro delivery package. When I asked him to send me a contract without this package included, he even falsified a contract, with handwritten information claiming a warranty wasn’t included. Van Mossel’s own AI chat told me that no payment was needed for the warranty. I understand and accept upselling, but this was plain lying. - Whilst this back and forth was happening, his supervisor tried to pressure me, claiming I would lose my reservation of the car if I didn’t make a decision, which told me that this was not a single salesperson trying to make some commission, but a company culture. - Before signing the contract, I was told that the process of finalizing paperwork and delivering the car would take 1-2 weeks. After 2 weeks with no progress, my wife called the salesperson who told her “I told your husband it would take 4 weeks”. We planned to go on holiday with the car 4 weeks from the purchase date, so we would not have gone through had we known this. - Despite the car being on the forecourt, the paperwork took three weeks, at which point we discovered it was an imported car, which can take longer to process at the point of registration. When questioned why they hadn’t let us know this, the salesperson later said “I didn’t even know – we don’t know this when we are selling the car”, which is a crazy way of working. - There were so many delays that we were unable to go on holiday with the car. Despite writing to the salesman and his supervisor, they provided no response/apology for this. I found the managing director’s email address and wrote to him directly. He called me immediately and as a gesture, they sorted the registration while we were still on holiday, and promised a present as an apology. - When we finally went to pick up the car, even though I had no interest in their present, none of their staff mentioned it, so as we were leaving, and just for some accountability, I had to request it. They gave me a branded toilet bag and an umbrella for the inconvenience they had caused. Not even remarking on the quality of the present, the fact this message wasn’t passed on told me of the terrible lack of internal communication as well as external. - The final icing on the cake: we arrived home to find that they had not included the charging cable. I called them immediately and they said it would be sorted. I got a message the next day saying they had the cable and asking if I could come and collect it. Out of principle, and because we have a newborn baby, I told them it was their responsibility to get it to us. After numerous messages and another email to the managing director, it took them TEN DAYS to drop the cable off at our home (+/10kms from their showroom). Communication and transparency was so poor throughout this process – we were shamelessly lied to, and even when it was acknowledged that the service had been bad, they still managed to mess up with the cable. It felt like something from a (bad!) sitcom at times, and we are still trying to work out whether the main problem is poor skills, negligence, bad faith or a problematic working culture. Whatever it is we were astounded at the lack of professionalism we encountered at Van Mossel.
Dear Patrick, Thank you for taking the time to share such a detailed account of your experience. We are sincerely sorry to read that the purchase process did not meet your expectations and that you experienced repeated frustrations regarding communication, transparency, timing and the overall handling of your vehicle delivery. We understand how disappointing this must have been. We appreciate you outlining your concerns in detail. Feedback such as yours is taken seriously and helps us identify where improvements are needed in both our processes and customer communication. While we are pleased that some of the issues were ultimately addressed, we regret that the overall experience left you with such a negative impression of our organization. This is certainly not the experience we aim to provide. Should you be willing to discuss your experience further, please feel free to contact me directly at [email protected] so that we can review your feedback internally in greater detail. Kind regards, Charlotte Verbrugge Van Mossel Automotive Group
Went there for periodic maintenance…
Went there for periodic maintenance A in the Brugge point, and, for starters, was charged more than twice the price of it, since that wasn’t bad enough for this criminal organisation, got 3 warning messages just 2 days after taking the car back and they charged another 600€ to replace 2 sensors. The car had no problems at all prior to going there, for 4,5 years, but they stated that the issues that appeared just 2 days after they got their hands on it was just a “coincidence”… Never go there, they break components to force you to come back and rob you again!
Frequently Asked Questions about Vanmossel
What does Vanmossel do?
What technologies does Vanmossel use?
What do customers think of Vanmossel?
Export Data
Unlock all exports
Download CSVs, JSONs & full reports
How to contact Vanmossel?
Export vanmossel.be Data
Download the complete tech stack, analytics, leads, and company data for vanmossel.be in JSON or CSV format. Use it for your sales pipeline, competitive analysis, or research.
Raw JSON Data
Click "Show" to view the raw API response data
About vanmossel.be
Van Mossel is jouw mobiliteitspartner in België: van aankoop van je wagen, onderhoud en herstellingen tot financiering, verzekeringen en leasing.
Company Overview
vanmossel.be Social Media
Contact vanmossel.be
Email Addresses
Phone Numbers
Technology Stack
vanmossel.be uses 21 technologies across their website including Vue.js, Nuxt.js, Tailwind CSS, Bootstrap, Vite, and more.
Frontend Frameworks
Vue.js, Nuxt.js
CSS Frameworks
Tailwind CSS, Bootstrap
Build Tools
Vite
Web Standards
PWA, Twitter Cards
Performance
Priority Hints, Lazy Loading
Analytics & Marketing
Google Analytics, Google Tag Manager, Clarity
Frequently Asked Questions
What is vanmossel.be?
What technologies does vanmossel.be use?
How do I contact vanmossel.be?
What are vanmossel.be's social media accounts?
Related Searches
This page provides publicly available information about vanmossel.be. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit vanmossel.be directly at https://vanmossel.be.