viseca.ch
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Viseca: The Swiss Credit Card Giant You've Never Heard Of
With 527 employees and $138M in revenue, this Swiss fintech quietly dominates the local market.
While the world focuses on Stripe and Adyen, Swiss powerhouse Viseca Card Services processes millions of transactions with surgical precision. With 527 employees and $138M in revenue, they've built a fortress in the Swiss financial ecosystem that most global fintechs can't penetrate.
"Viseca isn't competing in the global fintech race—they're playing a different game entirely: owning the Swiss credit card market with precision and patience."
The Traffic Paradox
Viseca commands 706,618 monthly visits with a staggering 94.7% coming from Switzerland. This isn't a bug—it's their moat. While global fintechs chase scale across borders, Viseca has achieved 36% direct traffic (vs 18% organic), proving they've built a brand that Swiss consumers seek out directly. Their 'Viseca One' platform alone drives 7,930 monthly searches, creating a sticky ecosystem that locks in customers.
The Trustpilot Reality Check
Here's the uncomfortable truth: a 1.4/5 rating on Trustpilot from 86 reviews is a flashing red light. For a company processing financial transactions at this scale, this suggests serious friction in customer experience. While they've built a robust tech stack (jQuery, Tailwind, Zendesk), the gap between their operational scale and customer satisfaction is where opportunity—and risk—lies for founders and investors.
- Swiss market dominance: 94.7% traffic concentration creates both strength and vulnerability
- Multi-brand strategy: Offers both Mastercard and Visa, avoiding single-network dependency
- Enterprise focus: 527 employees suggests heavy B2B/B2B2C operations, not just consumer cards
- Tech stack maturity: Uses enterprise-grade tools (Zendesk, Hotjar, Google Ads) but lacks modern fintech stack indicators
Viseca represents a fascinating case study in regional fintech dominance. While they lack the global brand recognition of American Express or the tech buzz of Stripe, their 42,137 backlinks and 706K monthly visits demonstrate substantial authority in their home market. The company's leadership team, including CFO Michael Walther and CPO Stefan Brunner, has built an enterprise that quietly processes transactions while global fintechs chase headlines. For investors, the question isn't about growth—it's about whether this Swiss fortress can defend its position as international players inevitably look north.
The Swiss Fortress Strategy
Viseca proves that dominating a small, wealthy market beats chasing global scale. But with a 1.4/5 rating, they're vulnerable to competitors who can crack the Swiss market with better UX.
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Credit cards from Mastercard and Visa | Viseca Card Services
Do you need a credit card? Viseca offers a wide selection of Mastercard and Visa credit cards. Read more online now and make a free comparison.
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Reviews (13)
Poor customer service, lack of IT competence
The Viseca One App and web account (required to check bills, approve payments, etc) stopped working. I called them and they passed me through (4!) operators until one told me that they have a techical problem with customers who have both a corporate and private card with them (like me). They told me that many customers are in the same situation and they’ll call me back as soon as it is solved. 2 minths passed, they didn’t call me back and my cards are now blocked even if all bills have aleays been paid. I didn’t choose Viseca (it was chosen by the card banks), but if you can p’ease stay away from it!
Fraud protection
No fraud protection I was scammed by a company phone call which used my banks phone number. They did a ID check but yet when i checked my account there was a charge made by rtv euro AGd. When I contacted viseca. They told me in plain english that i was SHIT OUT OF LUCK. Because I accept the payment. WTF Fraud protection my ass great service. Viseca i will never use their service again
No theft or fraud protection at all
No theft or fraud protection at all. If one's credit card is abused or stolen they won't cover the loss but blame it on the customer. Take them to court when possible, the behaviour is not legally sound. They ignore Police reports and evidence. This is a dangerous product for the consumer.
Worst Card ever - Stay away!
Worst service ever (well no service at all), thay make one mistake after the otyer, they charge services fees invoices (even when you ask to only have a digital one), they find excuses all time and never slutions.
VISECA's Service Failures: Unacceptable Delays and Poor Communication
I am extremely disappointed with VISECA's customer service and overall handling of my credit card. Without any prior notice or explanation, they abruptly blocked my credit card. It wasn’t until five days later that I received a letter in the mail informing me that the card was blocked for "security reasons." As a bare minimum, they should have notified me immediately about the block. Adding to the frustration, the replacement card also took five days to arrive. And if that weren’t enough, a week after receiving the new card, I discovered they had changed the PIN without informing me in advance! I only found out when I received the new PIN in the mail. When I contacted customer service for clarification, they told me they do not disclose the security reasons behind blocking cards and that they are not obligated to do so. Their lack of transparency and communication leaves much to be desired. The entire experience reflects poor service and a significant gap in communication. It feels like VISECA takes advantage of its market monopoly. They clearly need to drastically improve their processes, customer communication, and overall service quality.
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About viseca.ch
Do you need a credit card? Viseca offers a wide selection of Mastercard and Visa credit cards. Read more online now and make a free comparison.
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viseca.ch uses 14 technologies across their website including WordPress, Cookiebot, DoubleClick Floodlight, LinkedIn Insight Tag, and more.
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WordPress
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DaisyUI
Traffic & Audience
viseca.ch receives approximately 706.6K monthly visitors and ranks #71,089 globally. The website has a bounce rate of 52% with visitors viewing an average of 2.8 pages per visit. Users spend an average of 1:44 on the site.
The majority of viseca.ch's traffic comes from undefined, undefined, .
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This page provides publicly available information about viseca.ch. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit viseca.ch directly at https://viseca.ch.