vodafone.de
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Open Graph Image
https://www.vodafone.de/media/img/common/brand-red.png
Meta Tags
Vodafone | Mobilfunk, Handys, Internet & TV-Anbieter
Entdecke Top-Handys inkl. leistungsstarker Tarife und hole Dir schnelles Internet & TV im ausgezeichneten Vodafone Netz! Jetzt Angebote sichern!
Vodafone.de | Mobilfunk, Handys & Internet-Anbieter
Entdecke Handy-Tarife, Internet und TV im ausgezeichneten Vodafone-Netz! Jetzt Handy mit Tarif auswählen und online zusätzlich sparen.
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What do customers think of Vodafone?
Vodafone Deutschland
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Activity & Engagement
Contact Information
Reviews (20)
Phenomenal customer support (Gamal)
Though the wait time was long, my patience was rewarded. I had excellent customer service. Gamal, the name of the person who answered the phone, was phenomenal. He is doing a great service to this company!
I always have troubles almost every month
I always have troubles almost every month. Internet is suddenly gone. I‘m with them for 5 years now, always hoped that it‘ll get better. But no. Please get another provider. Telekom is best from what I know. Don‘t fall into the trap like me just because it‘s cheaper.
I pay 44 euro per month but can't…
I pay 44 euro per month but can't enable homespot.
Such a horrible internet provider
Such a horrible internet provider - its been over 20 days i’m keep calling customer service they are not able to solve my issues or send any technician to check - i’m working from home and faced a lot of issues 👎🏻👎🏻👎🏻
It´s impossible to get customer service!
Accessing customer service is a nightmare. Even if you pass the horrible chatbot and are assigned a human employee for whatsapp chat support, they simply do not reply after authentication. I have been in a chat with no reply for 1 hour already. What is even the point of providing this option if no one replies on the other side? The online MeinVodafone website is also unuseful, since every time you try to look into a problem, most of their functions don´t work (e.g. checking problems with the balance). Update: when the operator finally replied, they clarified that the chat is not in real-time and hence the delay (which is acceptable, but should be mentioned as first thing once the chat is opened, to inform the customers). Anyway, the operator provided the requested information (amount for account imbalance), however failed to provide documentation in support of the amount requested, as well as did not explicitly reply to yes/no questions when asked for clarifications about the requested amount. Instead, they persistently provided ambiguous replies. I ended up just paying the requested amount just to end the issue and avoid having further contacts with the company, although after our long conversation (which spanned 5 hours!!!) I remain convinced that I was being asked to pay the same bill twice. I also want to point out that I experienced several service issues claimed in other comments here on Trustpilot, such as loss of internet connection for several hours almost every month, over the entire period of my contract (4+ years). The only reason why I did not change company was because I did not want to commit again for another 2 years contract and was anyway barely at home. But I would not recommend the company, both for the provided service as wells as for the customer support experience.
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About vodafone.de
Entdecke Top-Handys inkl. leistungsstarker Tarife und hole Dir schnelles Internet & TV im ausgezeichneten Vodafone Netz! Jetzt Angebote sichern!
Company Overview
vodafone.de Social Media
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Phone Numbers
Technology Stack
vodafone.de uses 10 technologies across their website including jQuery, Moment.js, Tailwind CSS, Bootstrap, DaisyUI, and more.
JavaScript Libraries
jQuery, Moment.js
CSS Frameworks
Tailwind CSS, Bootstrap
UI Libraries
DaisyUI
Tag Managers
Tealium
Analytics & Marketing
AppDynamics
Programming Languages
PHP
Frequently Asked Questions
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This page provides publicly available information about vodafone.de. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit vodafone.de directly at https://vodafone.de.