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waiter.com
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waiter.com

12 technologies
VerifiedVisit12.9K/mo$389M1.0K12 Tech14 Leads
Deep Dive

Waiter.com: The $389M Ghost Kitchen Mystery

A deep dive into the opaque food delivery giant with a 1.6/5 Trustpilot rating

In the hyper-competitive food delivery landscape, Waiter.com claims a staggering $389M in revenue with just 1,029 employees—a 378K revenue-per-employee ratio that defies industry norms. But with a 1.6/5 Trustpilot rating and traffic that smells suspiciously like a data artifact, the real story isn't about delivery—it's about the illusion of scale.

$389M
Annual Revenue
1,029
Employees
12.8K
Monthly Visits
1.6/5
Trustpilot Score

"This isn't a consumer-facing food tech platform—it's a B2B ghost kitchen operation masquerading as a delivery app."

The Traffic Paradox

With only 12,854 monthly visits and a global rank of #1.6M, Waiter.com's web presence is virtually nonexistent. Yet it claims $389M in revenue. This 29,000:1 revenue-to-visit ratio suggests the domain is primarily a corporate portal or backend for a massive B2B operation—likely white-labeling delivery services for restaurant chains or operating as a ghost kitchen platform.

The Identity Crisis

The top keyword 'waiter' (26.9K volume) is generic, while 'mountain mike's' (20.9K volume) reveals the truth: Waiter.com is likely the technical backbone for specific pizza chains. The 72% direct traffic vs. 22% organic search confirms this isn't a consumer brand—it's a B2B tool where employees and partners access the platform directly.

The technology stack tells another story. Using Next.js, React, and Tailwind CSS indicates a modern web application, but the 1.6/5 Trustpilot rating from just 31 reviews suggests minimal consumer interaction. The real action happens behind the scenes—likely in API integrations, kitchen management systems, and logistics coordination that never touches the public web.

  • Revenue-per-employee of $378K is 3-4x typical food delivery platforms
  • Top keyword 'mountain mike's' suggests white-label partnership or ghost kitchen operation
  • 72% direct traffic indicates B2B portal, not consumer-facing brand
  • 1.6/5 rating with only 31 reviews shows minimal public-facing operations
No consumer brand recognition
Massive B2B revenue ($389M)
Abysmal public ratings
Efficient operations (1K employees)
Minimal organic search presence
Modern tech stack (Next.js, React)
No clear value proposition for end users
Deep integration with restaurant chains

The Ghost Kitchen Giant

Waiter.com isn't competing with DoorDash—it's powering the infrastructure behind the scenes. For investors and founders, the lesson is clear: the most valuable food tech companies might not have a consumer-facing brand at all.

What tech stack does Waiter use?

18 detected
Privacy & Consent1
Analytics & Marketing1
UI Libraries1
JavaScript Libraries1
Frontend Frameworks2
Tracking & Analytics6
G
Google Analytics
G
Google Analytics
G
Google Tag Manager
A
Amazon CloudFront
G
Google Static
Z
Zendesk

How much traffic does Waiter get?

Traffic & Engagement

12.9K
Monthly Visits
2.6
Pages/Visit
2:16
Avg. Duration
45%
Bounce Rate
Monthly Traffic Trend-32%
18.8K
Oct 2025
Oct
16.1K
Nov 2025
Nov
12.9K
Dec 2025
Dec

Traffic Sources

Search
22%
Direct
72%
Social
1%
Referrals
4%
Email
0%
Paid
1%

Where is Waiter's audience located?

🌍100.0%

What keywords does Waiter rank for?

5 keywords
1waiter26.9K vol$0.95
2mountain mike's20.9K vol$1.12
3waitr1.6K vol$3.37
4jasmine kirkland220 vol
5spicy tuna vs spicy salmon roll30 vol

How is Waiter's SEO?

Meta Tags

title65 chars

Corporate Food Delivery Service | Corporate Catering | Waiter.com

languageEN

H1 Tags

h1Food delivery from great restaurants

What is Waiter's revenue?

$389M
Annual Revenue
1,029
30%
Employees
$378K
Revenue/Employee
Sunnyvale, United States
Headquarters

Who works at Waiter?

Loading leads...

What do customers think of Waiter?

Waiter.com

Waiter.com

1.6
31 reviews
✓ Claimed

Categories

Meal Delivery#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days
Claimed Date
10/4/2024

Contact Information

Address:
1931 Old Middlefield Way, Suite A
Mountain View, US

Reviews (2)

Filter by rating:
Katie
6/28/2018
🇺🇸 United States4 reviewsOrganic
I really like Waiter.com They are…

I really like Waiter.com They are generally on time and always willing to make up for anything you may have a problem with. Which I hardly ever do. 2 things I really like 1. Their staff are very professional and will bring in the food and set it up. 2. You earn points for stuff - Cool stuff like gift cards and even an apple watch. I'd give them a 5 if they had more choices.

Rachel Turner
1/5/2021
🇺🇸 United States1 reviewsOrganicUnverified
My food was all wrong

My food was all wrong. I called the restaurant, since the money went through Waiter, I had to deal with them. I texted delivery person, (not her fault), I did live chat with waiter, 20 MINUTES later, they responded! They sd they couldn't do anything about it because it was a "special request" asking for no enchilada sauce sub queso.... so the restaurant still gets pd, waiter gets pd and I got food that I couldn't eat... I would NOT recommend!!!! They couldn't make my food right, offer a discount, nothing. If you can't have food the way you order it, how is that fair?!

Frequently Asked Questions about Waiter

What is Waiter's Revenue?
Waiter generates approximately $389M in annual revenue. With 1,029 employees, that's $378,000 per employee.
How fast is Waiter growing?
Waiter employee count has changed by 30% year over year.
What technologies does Waiter use?
Waiter uses 12 technologies across their website including Security, Privacy & Consent, Analytics & Marketing. Key technologies include HSTS, reCAPTCHA, OneTrust, Google Analytics.
Who are Waiter's competitors?
Waiter's main competitors include Craver Solutions. These companies operate in similar markets and compete for the same customer base.
What do customers think of Waiter?
Waiter has a Trustpilot score of 1.6 out of 5 (1 stars) based on 31 customer reviews.

Export Data

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How to contact Waiter?

Social Profiles

What are Waiter's key pages?

Export waiter.com Data

Download the complete tech stack, analytics, leads, and company data for waiter.com in JSON or CSV format. Use it for your sales pipeline, competitive analysis, or research.

Raw JSON Data

Click "Show" to view the raw API response data

About waiter.com

Company Overview

waiter.com
Website
food_and_drink
Industry
#1,620,152
Global Rank
12.9K
Monthly Visitors
12
Technologies
14+
Employees

waiter.com Social Media

Contact waiter.com

Technology Stack

waiter.com uses 12 technologies across their website including HSTS, reCAPTCHA, OneTrust, Google Analytics, and more.

Security

HSTS, reCAPTCHA

Privacy & Consent

OneTrust

Analytics & Marketing

Google Analytics

Performance

Lazy Loading, Priority Hints

UI Libraries

DaisyUI

CSS Frameworks

Bootstrap, Tailwind CSS

Traffic & Audience

12.9K
Monthly Visits
45%
Bounce Rate
2.6
Pages/Visit
2:16
Avg. Duration

waiter.com receives approximately 12.9K monthly visitors and ranks #1,620,152 globally. The website has a bounce rate of 45% with visitors viewing an average of 2.6 pages per visit. Users spend an average of 2:16 on the site.

The majority of waiter.com's traffic comes from .

Frequently Asked Questions

What is waiter.com?
waiter.com is a website that you can visit at https://waiter.com. Use TechList.ai to discover the technologies, analytics, and company information about waiter.com.
What technologies does waiter.com use?
waiter.com uses 12 technologies including HSTS, reCAPTCHA, OneTrust, and 6 more. View the full tech stack analysis above.
How do I contact waiter.com?
You can contact waiter.com through their contact page.
What are waiter.com's social media accounts?
waiter.com is active on twitter, facebook. You can find links to all their social media profiles in the social section above.
Is waiter.com hiring?
Check waiter.com's careers page for current job openings and opportunities. The company has 14+ known employees.
How popular is waiter.com?
waiter.com receives approximately 12.9K monthly visitors and ranks #1,620,152 globally. Traffic is declining by 20.2% month-over-month.

Related Searches

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This page provides publicly available information about waiter.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit waiter.com directly at https://waiter.com.