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xfinity.com
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Xfinity: The 78% Direct Traffic Behemoth
How Comcast's digital front door dominates with brute-force brand recognition
In an era of digital fragmentation, xfinity.com achieves something almost impossible: 78% of its staggering 117 million monthly visits come directly to its URL. This isn't a website—it's a digital utility pole, monopolizing American internet access both online and off.
"Xfinity doesn't need SEO when it owns the infrastructure 40% of America depends on daily."
The Direct Traffic Anomaly
Most media sites chase organic search. Xfinity reverse-engineers the funnel: users don't discover Xfinity—they default to it. With 1.3M monthly searches for 'xfinity' alone and another 405K for 'xfinity login,' this is the digital behavior of a captive audience. The 17% organic traffic is pure upside, not core strategy.
The Customer Experience Paradox
Here's the brutal irony: 1.7K Trustpilot reviews average 1.2/5 stars, yet traffic flows like a river. This reveals a fundamental truth about infrastructure monopolies—satisfaction is optional when necessity is mandatory. The site isn't built to delight; it's built to process 117M monthly utility transactions from customers who have nowhere else to go.
The keyword strategy tells the story of friction: 'xfinity email' (320K searches) and 'comcast email' (205K searches) aren't discovery terms—they're pain points. Users searching for their own email provider are locked in a walled garden, and Xfinity.com is the only gate.
- Infrastructure monopoly translates to digital monopoly—no alternative provider means no traffic leakage
- Email retention is the moat: 526K monthly searches for email access create lock-in effects that pure-play tech companies envy
- The 1.2/5 rating against 117M visits proves brand equity is irrelevant when you're the only pipe in town
The Unbreakable Moat
Xfinity.com isn't a product—it's a tollbooth on the information superhighway, and 40% of America has no choice but to pay up.
How much traffic does Xfinity get?
Traffic & Engagement
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What keywords does Xfinity rank for?
5 keywordsWhat is Xfinity's revenue?
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What do customers think of Xfinity?

XFINITY
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Reviews (20)
MR. ELIAS SCHEDULING THE BEST
MR. ELIAS FROM SCHEDULING and ONLY MR. ELIAS. On Jan 17, 2026, I made an online order given 1/22 install date, order # and account #. Called in to get earlier install date, was told to call business office on Monday. I was hung up on numerous times, transferred all around until the calls dropped off. Yelled at several times ALL DAY. So I started again on 1/20 at 8a. Hours and several transfers LATER, and hang ups, I kept dialing to cancel and received MR. ELIAS. MR. ELIAS saved this customer.
Had a great experience with customer…
Had a great experience with customer service. They gave us promotions and lowered our monthly price. Would recommend.
Customer Service
I am leaving a 5-star review for the woman named Chardonnay/Shardonnay, she is very kind and helped me financially for me to pay for my internet. This company sucks still but she deserves a raise or even more for helping people like me out.
Xfinity is priced way too high
Xfinity is priced way too high - I recently called about my bill and asked to speak to a live agent, and it was definitely an AI Chatbot. I even asked if it was a live agent - and it lied to me! Their DVR service is horrible! It always cuts off the ends of my shows. Verizon offers twice the amount of channels, for $50-$75 less per month. I would not recommend Xfinity-Comcast to anyone!
Very Disappointed!
I am leaving this review as I am utterly disgusted with what I have gone through in the last week. I've been trying to lower my existing accounts monthly charges. My monthly bill has gone up to $258 from $183. This is all due to 2 promotions that expired from a year ago, when I added on mobile service to my bundle. They don't offer any price reductions after they have you as a customer. I have been in the store twice with service agents. Also online with chat bots that is a total waste of time. I could go on and on about this but I just wanted to let people know what they may be getting themselves into. Customer service does not offer any sympathy or solutions to lowering this new ridiculously high bill. I have never left a negative review before, but I believe that now is the time to express my feelings and let others know. The employees do not seem to care If they lose my business as they said, that is just the way the company is run and there are no solutions to lowering bills for existing customers. I have been a customer of theirs for over twenty years.I go all the way back to comcast days.
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About xfinity.com
Company Overview
Traffic & Audience
xfinity.com receives approximately 117.4M monthly visitors and ranks #312 globally. The website has a bounce rate of 27% with visitors viewing an average of 5.7 pages per visit. Users spend an average of 5:37 on the site.
The majority of xfinity.com's traffic comes from undefined, undefined, .
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This page provides publicly available information about xfinity.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit xfinity.com directly at https://xfinity.com.