xtendops.com
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XtendOps: The AI-Powered BPO That Actually Makes AI Work
With $188M in revenue and 781 employees, XtendOps is redefining outsourcing by blending human expertise with custom AI agents.
While most BPOs are still selling 'cheaper labor,' XtendOps is building a hybrid workforce where AI agents handle the routine and humans tackle the complex. This isn't your typical outsourcing story—it's a blueprint for the future of work.
"XtendOps isn't just outsourcing tasks—they're engineering a symbiotic relationship between human intelligence and artificial intelligence."
The Hidden Growth Engine
With only 490 monthly visits but $188M in revenue, XtendOps proves a critical point: B2B giants don't need viral traffic—they need the right traffic. Their 35% direct traffic share indicates a strong referral network and repeat enterprise clients. The real story? Their organic search strategy targets high-value, low-volume keywords like 'genesys tokens pricing' (270 monthly searches) and 'customer service bpo pricing per seat'—exactly what enterprise buyers search for when they're ready to buy, not just browse.
The Hybrid Workforce Blueprint
XtendOps's model is deceptively simple: custom AI agents for the predictable, human experts for the nuanced. This isn't just cost-cutting—it's quality amplification. With 781 employees, they're large enough to handle enterprise scale but agile enough to customize AI workflows. Their leadership team, including CEO Sean McCreery and Head of Technology Chris Ellis, signals a tech-first approach to a traditionally low-tech industry.
The BPO industry is ripe for disruption. Traditional players compete on price and scale, but XtendOps is competing on intelligence. Their tech stack—featuring AWS CloudFront, Cloudflare, and modern frameworks like Tailwind CSS and Ant Design—shows they're not just layering AI on top of legacy systems. They're building a digital-native operation from the ground up.
- Targeting high-intent, low-volume keywords (not vanity traffic)
- Blending AI automation with human judgment for superior CX
- Enterprise-scale operations with a tech-first architecture
- Strong direct traffic (35%) indicates robust referral networks
XtendOps is the BPO for the AI era
They're not outsourcing work—they're engineering outcomes. For founders and investors, this is the model to watch: $188M in revenue, 781 employees, and a strategy that turns AI from a buzzword into a business advantage.
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We do the work that makes AI work. XtendOps (XO) is a AI-powered BPO combining human expertise with custom AI agents for superior customer experience and operational excellence.
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About xtendops.com
We do the work that makes AI work. XtendOps (XO) is a AI-powered BPO combining human expertise with custom AI agents for superior customer experience and operational excellence.
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Technology Stack
xtendops.com uses 13 technologies across their website including Font Awesome, Google Fonts, HSTS, Webflow, and more.
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Font Awesome, Google Fonts
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HSTS
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Webflow
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AWS CloudFront, Cloudflare
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xtendops.com receives approximately 490 monthly visitors and ranks #11,366,098 globally. The website has a bounce rate of 39% with visitors viewing an average of 1.0 pages per visit. Users spend an average of 0:00 on the site.
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