zeals.co.jp
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Chatbots Suck. Zeals is Building the Fix.
How a Japanese startup is replacing text-based chatbots with Voice AI that actually sells.
The headline on their site doesn't mince words: 'Chatbots suck.' It’s a bold declaration for a company selling a customer service tool, but Zeals isn't building another FAQ bot. They are building a Voice-Powered Sales AI Agent that listens, talks, and sells 24/7. With 15,000 active agents and $39.7M in revenue, they are betting the future of e-commerce isn't text—it's conversation.
"Zeals isn't trying to automate support tickets; they are automating the salesperson on the showroom floor."
The Revenue Reality
While most AI startups are burning cash chasing growth, Zeals has quietly scaled to $39.7M in revenue with a lean team of 249. That’s over $159k in revenue per employee—a remarkably efficient ratio for a B2B SaaS company. Their traffic numbers might look modest at 3,230 monthly visits, but don't be fooled. Their top keyword is 'zeals' with 18,270 monthly searches, indicating a brand that has achieved critical mass in Japan. They aren't relying on SEO hacks; they are building a brand that users seek out by name.
The 'Omakase' Philosophy
Zeals operates under the 'Omakase' brand—a Japanese term meaning 'I leave it up to you.' This isn't just a naming gimmick; it’s a product strategy. By allowing users to simply drop a URL, Zeals promises to spin up a voice agent that understands context without complex configuration. It’s the anti-thesis of the enterprise software bloat that requires months of implementation. They are betting that e-commerce merchants don't want to design conversation flows; they want an agent that just works.
The market is shifting. For years, the standard was live chat widgets—typing bubbles and waiting for a human. Zeals sees this as broken. Their solution is a Voice AI Agent that can listen to customer inquiries and respond verbally in real-time. This creates a high-touch, concierge-level experience at scale. The data suggests they are onto something: with 15,000 agents already deployed, they are likely processing millions of interactions that would otherwise require human intervention.
- Revenue Efficiency: ~$160k revenue per employee indicates strong unit economics.
- Market Dominance: 93.5% of traffic originates from Japan, suggesting deep penetration in their home market.
- Brand Authority: High search volume for their brand name indicates strong product-market fit.
- Tech Stack: Built on modern frameworks like Tailwind CSS and PWA, ensuring fast performance.
The Verdict: A Unicorn in the Making?
Zeals is proving that Voice AI isn't just a feature—it's the future of e-commerce revenue.
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Open Graph Image
https://www.omakase.ai/images/ogp.png
Meta Tags
Omakase Voice AI | Omakase.ai
Chatbots Suck. Let's turn your site into a Voice-Powered Sales AI Agent that listens, talks, and sells 24/7 - Just drop your URL. Welcome to the new standard of eCommerce.
Omakase Voice AI
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About zeals.co.jp
Chatbots Suck. Let's turn your site into a Voice-Powered Sales AI Agent that listens, talks, and sells 24/7 - Just drop your URL. Welcome to the new standard of eCommerce.
Company Overview
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Technology Stack
zeals.co.jp uses 21 technologies across their website including YouTube Embed, Google Fonts, Clerk, and more.
Video
YouTube Embed
Fonts
Google Fonts
Authentication
Clerk
Error Tracking
Sentry
Marketing Automation
HubSpot
Advertising
DoubleClick Floodlight, Twitter Pixel, LinkedIn Insight Tag, TikTok Pixel +2 more
Traffic & Audience
zeals.co.jp receives approximately 3.2K monthly visitors and ranks #5,624,260 globally. The website has a bounce rate of 46% with visitors viewing an average of 1.4 pages per visit. Users spend an average of 0:14 on the site.
The majority of zeals.co.jp's traffic comes from undefined, .
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