zinus.com
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http://www.zinus.com/cdn/shop/files/zinus_867a8a22-7793-41c7-be2b-40c63642e48f.jpg?v=1631124358
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Shop Mattress, Bed Frames & Sofas | Free Delivery & 100-Night Trial
Shop Zinus for mattress firm comfort, easy-to-assemble bed frames, and sofas. Enjoy free delivery and a 100-night trial for the best sleep and value.
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Zinus Inc.
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Reviews (20)
Great value for money
Bought from Amazon. Was a bit worried as the price of the bed frame was so cheap. Very pleasantly surprised at how sturdy and easily put together it was. Very happy. Excellent value for money
Great folding bed
Ordered folding bed which is great valuè and arrived very quickly!
Was sceptical that the price was too…
Was sceptical that the price was too good to be true but was happy with the quality of the bed frame I purchased, the communication and speed of delivery. It was also really easy to put together and came with spare screws and a neat little ratchet that made it fast and simple to construct. Would happily do business with them again.
Zinus Quick Lock Metal Bedframe Queensize
Bought "Zinus Quick Lock Metal Bed Frame Base - Queen" this week. The steel bedframe is of solid construction. It was easy to put together; all the bolts and a ratchet Allen key were provided. Instruction sheet was straightforward. My only criticism is that the factory omitted to install one piece of rubberised support on the main cross beam. (I made do with a piece of weather seal for windows/doors.) I am in Australia. Zinus do not ship to Australia. I bought through their distributor - Bunnings Warehouse marketplace.
TERRIBLE customer service
They were so horrible, I didn't buy from them, even though I had the products (two mattresses for a rental) in my cart and I was ready to check out. Here was my experience: * I first reached out with a question through their website. I had the items in my cart, but wanted to know about delivery date. I chatted with the bot, who eventually transferred me to a human (Jacob). Despite me sending several messages, Jacob never replied. * I left that chat window open and tried again. This time the chat bot connected me to a woman (I don't remember her name). She also never replied. So I just gave up. * Then they texted me from "jason" who said (direct quote) "Hi there, it's Jason from Zinus - just a heads-up, I'm a real person, not a chatbot!". Jason proceeded to offer me a discount code that didn't work. Then Jason disappeared (when I tried to reply, I got a message that the recipient no longer existed) * The next morning jason came back online and replied. He kept telling me that the discount code would work. I kept telling him that it wouldn't (despite me trying different browsers, etc). He finally said I should call in. * When I called in, I was told that jason *IS* a bot, not a human (thanks for lying to me!). I was also told that it would take them SEVERAL DAYS to figure out why the discount code wasn't working and they would get back to me later this week. When I asked to speak to a supervisor, I was told that none were available, and that they could put in a request for one, but it would take them up to a full day to call me back. FYI, they never did call me back, ever. * days later they emailed me a discount code. When I emailed back and said I had already purchased elsewhere, I got another email that night from someone else, offering me a discount code. It was a TOTAL mess, and if this is how they treat potential customers, I can't begin to imagine how completely horrid their customer service would be once they already had my money.
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About zinus.com
Shop Zinus for mattress firm comfort, easy-to-assemble bed frames, and sofas. Enjoy free delivery and a 100-night trial for the best sleep and value.
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Technology Stack
zinus.com uses 32 technologies across their website including jQuery, AOS, Tailwind CSS, Bootstrap, Material UI, Ant Design, and more.
JavaScript Libraries
jQuery, AOS, Swiper
CSS Frameworks
Tailwind CSS, Bootstrap
UI Libraries
Material UI, Ant Design, DaisyUI
Web Standards
Twitter Cards
Performance
Priority Hints, Lazy Loading
Analytics & Marketing
Google Analytics, Google Tag Manager, Clarity
Traffic & Audience
zinus.com receives approximately 213.3K monthly visitors and ranks #184,717 globally. The website has a bounce rate of 48% with visitors viewing an average of 3.0 pages per visit. Users spend an average of 1:36 on the site.
The majority of zinus.com's traffic comes from undefined, undefined, .
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This page provides publicly available information about zinus.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit zinus.com directly at https://zinus.com.