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amazon.com
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amazon.com

11 technologies
VerifiedGrowingVisit3077.8M/mo$458.0B868.6K11 Tech
Deep Dive

Amazon: The Everything Store's Endgame

How 3 billion monthly visits and a $4.5T market cap redefine commerce

Amazon isn't just a retailer anymore—it's the infrastructure of modern commerce. With 3 billion monthly visits and a $4.5 trillion market cap, it has become the default operating system for how we buy, stream, and compute. The question isn't what Amazon sells; it's what it doesn't touch.

3.08B
monthly visits
67%
direct traffic
2.1B
backlinks
868K
employees

"Amazon doesn't compete in markets—it becomes the market itself."

The Prime Flywheel Effect

The genius of Amazon's model isn't in retail margins—it's in the ecosystem lock-in. With 'amazon' (98M searches) and 'prime video' (15M searches) as top keywords, Amazon has transformed from a bookstore to a subscription empire. Prime isn't a perk; it's the moat. Once customers pay for shipping, they stop shopping elsewhere, creating a data feedback loop that feeds AWS, Alexa, and every subsequent product.

The Traffic Monopoly

67% of Amazon's traffic is direct—users don't search for 'online store,' they type 'amazon.com' directly. This is the ultimate brand dominance. Compare that to typical e-commerce sites where organic search drives 40-50% of traffic. Amazon has conditioned an entire generation to bypass the consideration phase entirely. The 2.1 billion backlinks don't just boost SEO; they make Amazon the internet's gravitational center.

What's most revealing is the Trustpilot rating: 1.7/5 from 43,132 reviews. This isn't a bug—it's a feature of scale. When you're the default option for 3 billion monthly visits, customer satisfaction becomes secondary to convenience. The real metric isn't star ratings; it's repeat purchase rate, which Amazon dominates through friction removal, not service excellence.

  • AWS powers 30% of the internet but is invisible to most Amazon shoppers
  • Alexa devices are loss leaders that harvest voice data for AI training
  • Amazon's private label products undercut competitors using their own sales data
  • The 'smile more' tagline masks a marketplace where 60% of sales come from third-party sellers
No sustainable differentiation in retail margins
Built infrastructure that competitors must rent (AWS)
Customer service scales poorly at 868K employees
Turned logistics into a competitive moat (FBA)
Antitrust scrutiny threatens the ecosystem play
Created data flywheels that improve with every transaction

Amazon's Endgame: Be the Internet's Backend

From retail to infrastructure, Amazon's real business is becoming invisible while powering everything else

What tech stack does Amazon use?

16 detected
Customer Support1
Web Standards2
Build Tools1
UI Libraries2
Tracking & Analytics5
G
Google Analytics
T
Tracking Pixel
F
Facebook
A
Analytics Service
G
Google DoubleClick

How much traffic does Amazon get?

Traffic & Engagement

2.7B
Monthly Visits
+0.3%
7.4
Pages/Visit
11:39
Avg. Duration
40%
Bounce Rate
Monthly Traffic Trend-3%
2.8B
Oct 2025
Oct
2.7B
Nov 2025
Nov
2.7B
Dec 2025
Dec

Rankings

#10
Global Rank
#5
United States Rank
Online Services
Category

Backlinks & Authority

2.1B
Backlinks
4.4M
Ref. Domains
100
Authority Score
Low
Penalty Risk
Backlinks Trend-10%
7.1B
Jul 2025
Jul
6.9B
Aug 2025
Aug
6.4B
Sep 2025
Sep
6.4B
Oct 2025
Oct
6.5B
Nov 2025
Nov
6.4B
Dec 2025
Dec

Search Traffic

Organic
686.3M
Paid
38.9M

Top Organic Keywords

#1amazon
124,000,000 vol17.5%
#1amazon prime
24,900,000 vol3.5%
#1amazon.com
2,740,000 vol0.4%
#1amazon customer service phone number
1,000,000 vol0.1%
#1amazon jobs
1,000,000 vol0.1%

Where is Amazon's audience located?

🇺🇸United States84.0%
🇮🇳India1.6%
🇬🇧United Kingdom0.8%
🇨🇦Canada0.8%
🇨🇴Colombia0.7%

Device Distribution

Desktop42.7%
Mobile57.3%

What keywords does Amazon rank for?

5 keywords
1amazon98.5M vol$0.26
2amazon prime11.1M vol$0.28
3prime video15.0M vol$0.29
4amazon prime video7.6M vol$0.31
5aws1.5M vol$1.75

How is Amazon's SEO?

Open Graph Image

OG Image preview
og:image

https://m.media-amazon.com/images/I/31epF-8N9LL.png

Meta Tags

title35 chars

Amazon.com. Spend less. Smile more.

description366 chars

Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive, pets, baby, books, video games, musical instruments, office supplies, and more.

languageEN-US

H1 Tags

h1Browse all categories

What is Amazon's revenue?

$458.0B
Annual Revenue
868,625
-10%
Employees
$527K
Revenue/Employee
$1645.0B
Valuation
Seattle, United States
Headquarters

Who works at Amazon?

Loading leads...

What do customers think of Amazon?

Amazon

Amazon

1.7
43,132 reviews
✓ Claimed

Categories

Shoe Store#undefinedClothing Store#undefinedHobby Store#undefinedBook Store#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days
Claimed Date
2/18/2015

Contact Information

Address:
GB

Reviews (20)

Filter by rating:
john
1/20/2026
🇺🇸 United States2 reviewsOrganicUnverified
Experience date: 7/17/2025
Amazon has been very good to me and the…

Amazon has been very good to me and the discounts are great. kudos to Amazon.

Alexander ShterevVerified
1/20/2026
🇧🇬 Bulgaria3 reviewsOrganicUnverified
Experience date: 1/19/2026
Solid service as usual

Solid service as usual, the working conditions may not be good, but the price sure is right.

Michelle Miranda
1/19/2026
🇬🇧 United Kingdom3 reviewsOrganicUnverified2 reviews on this domain
Experience date: 1/19/2026
Good snow boots, a bit small

These arrived more quickly than I expected. Only problem was that the parcel was left outside the main door of my block of flats. A kind neighbour brought it in.

R Bright
1/20/2026
🇬🇧 United Kingdom67 reviewsOrganicUnverified
Experience date: 1/18/2026
Useless contact info

I use Amazon alot. Deliveries are a pain. Do not ring doorbell. But this week i tried to contact them over something. A nightmare there system is just a loop got no where. Not good considering whsg the earn and pay no tax, allegedly.

Murrie Redman
1/20/2026
🇨🇦 Canada9 reviewsOrganicUnverified2 reviews on this domain
Experience date: 1/18/2026
I'm a bit too kind here because somehow…

I'm a bit too kind here because somehow Amazon is failing to deliver anywhere near fast. The orders, many, that I made two weeks ago including things I need NOW, have not arrived. When I called I was told an item would, after two weeks arrive yesterday and it didn't. I was told that it is not Amazon but their delivery system that has "back up" problems. Nonsense! They are responsible for delivery no matter whom. This has not happened up until now and it's not good. Two examples that I need NOW are vitamins and computer ink. Neither have been delivered and I am a Prime customer. Huh?

Frequently Asked Questions about Amazon

What is Amazon's Revenue?
Amazon generates approximately $458.0B in annual revenue. With 868,625 employees, that's $527,236 per employee.
What does Amazon do?
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive, pets, baby, books, video games, musical instruments, office supplies, and more.
How fast is Amazon growing?
Amazon has grown by 0.3% in the last 6 months according to traffic data. employee count has changed by -10% year over year.
How do people interact with Amazon?
When visiting Amazon, visitors view an average of 7.4 pages per visit, and spend around 11:39 on the site, and the bounce rate is 40.2%.
How do people find Amazon?
2.0B people (73%) visit Amazon directly. 686.3M (26%) find them through organic search. 38.9M (1%) come through paid advertising.
Who uses Amazon?
Amazon's top market is United States with 2.3B visitors (84.0%). India is 2nd with 42.0M (1.6%). United Kingdom is 3rd with 22.6M (0.8%).
What technologies does Amazon use?
Amazon uses 11 technologies across their website including Fonts, CMS, Customer Support. Key technologies include Font Awesome, Contentful, Webflow, Zendesk.
Who are Amazon's competitors?
Amazon's main competitors include Amazon. These companies operate in similar markets and compete for the same customer base.
What do customers think of Amazon?
Amazon has a Trustpilot score of 1.7 out of 5 (1 stars) based on 43,132 customer reviews.

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How to contact Amazon?

What are Amazon's key pages?

Export amazon.com Data

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Raw JSON Data

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About amazon.com

Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive, pets, baby, books, video games, musical instruments, office supplies, and more.

Company Overview

amazon.com
Website
e-commerce_and_shopping
Industry
#6
Global Rank
3077.8M
Monthly Visitors
11
Technologies

amazon.com Key Pages

Contact amazon.com

Technology Stack

amazon.com uses 11 technologies across their website including Font Awesome, Contentful, Webflow, Zendesk, and more.

Fonts

Font Awesome

CMS

Contentful, Webflow

Customer Support

Zendesk

Web Standards

Twitter Cards, PWA

Build Tools

Vite

UI Libraries

DaisyUI, Ant Design

Traffic & Audience

3077.8M
Monthly Visits
30%
Bounce Rate
9.7
Pages/Visit
6:28
Avg. Duration

amazon.com receives approximately 3077.8M monthly visitors and ranks #6 globally. The website has a bounce rate of 30% with visitors viewing an average of 9.7 pages per visit. Users spend an average of 6:28 on the site.

The majority of amazon.com's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is amazon.com?
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive, pets, baby, books, video games, musical instruments, office supplies, and more.
What technologies does amazon.com use?
amazon.com uses 11 technologies including Font Awesome, Contentful, Webflow, and 5 more. View the full tech stack analysis above.
How do I contact amazon.com?
You can contact amazon.com through their contact page.
How popular is amazon.com?
amazon.com receives approximately 3077.8M monthly visitors and ranks #6 globally. Traffic is growing by 7.5% month-over-month.

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This page provides publicly available information about amazon.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit amazon.com directly at https://amazon.com.