9:41
amtrak.com
Screenshot of amtrak.com
amtrak.com favicon

amtrak.com

20 technologies
VerifiedVisit16.5M/mo$6.1B21.8K20 Tech25 Leads
Deep Dive

Amtrak.com: The Digital Iron Horse

How a legacy carrier built a 16M+ monthly visit digital fortress

While airlines fight over fractional market share with complex dynamic pricing, Amtrak's digital platform quietly commands 16.5 million monthly visits by solving the one thing travelers actually want: simplicity. This isn't just a ticket booking site—it's a national infrastructure play disguised as an e-commerce platform.

16.5M
monthly visits
#2,748
global rank
54%
organic search traffic
958K
brand searches/month

"Amtrak.com isn't competing with airlines—it's building a moat around American rail travel."

The Search Moat Strategy

With 958,000 monthly searches for just 'Amtrak,' the platform owns the rail travel conversation entirely. Even more telling: 110,000 people search for 'amtrack' (misspelled) monthly—Amtrak's brand penetration is so deep it captures typos. This 54% organic traffic dominance isn't accidental; it's the result of decades of route expansion and brand building that no startup can replicate.

The Trustpilot Paradox

Here's the fascinating contradiction: Amtrak.com scores just 1.6/5 on Trustpilot (864 reviews), yet traffic continues climbing. This reveals a brutal truth about infrastructure businesses—when you're often the only viable option (especially on Northeast Corridor routes), customer satisfaction metrics become decoupled from growth. The platform doesn't need to delight; it just needs to function.

The tech stack tells a story of modernization without revolution. jQuery and Bootstrap coexist with Vite and PWA capabilities—a hybrid approach that prioritizes stability over bleeding-edge innovation. For a service where transaction reliability trumps flashy UX, this pragmatic stack makes sense. They're not building a startup; they're maintaining a utility.

  • Direct traffic (39%) rivals organic—brand loyalty is baked in
  • Student discount searches (46K/month) reveal untapped youth market potential
  • Map searches (21K/month) show discovery-driven planning behavior
  • 1.4M+ backlinks indicate massive institutional SEO authority
No dynamic pricing algorithms
Unbeatable route map authority
Limited route optimization suggestions
Simple, predictable pricing
Basic loyalty program (no tiered rewards)
Seamless booking flow (2 clicks to purchase)

The Unsexy Empire

Amtrak.com proves that in infrastructure, reliability beats innovation. 16M+ monthly users aren't coming for delight—they're coming because there's literally no alternative.

What tech stack does Amtrak use?

23 detected
CMS1
Privacy & Consent1
Tag Managers1
Analytics & Marketing1
Performance1
Web Standards1
Build Tools2
UI Libraries2
JavaScript Libraries2
Frontend Frameworks2
Tracking & Analytics3
G
Google Analytics
G
Google APIs
G
Google Static

How much traffic does Amtrak get?

Traffic & Engagement

17.5M
Monthly Visits
-4.8%
4.2
Pages/Visit
10:17
Avg. Duration
43%
Bounce Rate
Monthly Traffic Trend-5%
18.4M
Oct 2025
Oct
18.4M
Nov 2025
Nov
17.5M
Dec 2025
Dec

Rankings

#3,022
Global Rank
#677
United States Rank
Transportation and Logistics
Category

Backlinks & Authority

1.4M
Backlinks
46.9K
Ref. Domains
76
Authority Score
Low
Penalty Risk
Backlinks Trend-24%
1.9M
Jul 2025
Jul
1.8M
Aug 2025
Aug
1.5M
Sep 2025
Sep
1.5M
Oct 2025
Oct
1.5M
Nov 2025
Nov
1.4M
Dec 2025
Dec

Search Traffic

Organic
7.7M
Paid
556.9K

Top Organic Keywords

#1amtrak
2,240,000 vol24.9%
#1amtrak tickets
201,000 vol2.2%
#1amtrack
135,000 vol1.5%
#1train
165,000 vol0.6%
#1amtrak routes
49,500 vol0.5%

Where is Amtrak's audience located?

🇺🇸United States96.7%
🇬🇧United Kingdom0.6%
🇨🇦Canada0.5%
🇮🇳India0.5%
🇩🇪Germany0.2%

Device Distribution

Desktop27.3%
Mobile72.7%

What keywords does Amtrak rank for?

5 keywords
1amtrak958.8K vol$0.47
2amtrack110.1K vol$0.48
3amtrak student discount46.9K vol$1.15
4amtrak tickets23.5K vol$0.43
5amtrak map21.2K vol$0.41

How is Amtrak's SEO?

Open Graph Image

OG Image preview
og:image

https://www.amtrak.comhttps://www.amtrak.com/content/dam/projects/dotcom/english/public/images/heros/Home-Hero-Test-Candidate-A.jpg/_jcr_content/renditions/cq5dam.web.1280.1280.jpeg

Meta Tags

title42 chars

Train Tickets, Schedules & Routes | Amtrak

description126 chars

Book your Amtrak train and bus tickets today by choosing from over 30 U.S. train routes and 500 destinations in North America.

og:title

Amtrak Tickets, Schedules and Train Routes

og:description

Book your train and bus tickets today by choosing from over 30 U.S. train routes and 500 destinations in North America.

languageEN-US

H1 Tags

h1Book Flex Fares & Travel With Ease

What is Amtrak's revenue?

$6.1B
Annual Revenue
21,817
8%
Employees
$281K
Revenue/Employee
Washington, United States
Headquarters

Who works at Amtrak?

Loading leads...

What do customers think of Amtrak?

Amtrak

Amtrak

1.6
864 reviews

Categories

Train Ticket Agency#undefinedTravel Agency#undefinedTransportation Service#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days

Contact Information

Address:
Massachusetts Avenue Northeast 60
Washington, US

Reviews (20)

Filter by rating:
Davey Green
1/12/2026
🇬🇧 United Kingdom13 reviewsOrganicUnverified
Experience date: 1/31/2025
Zephyr Roomette

Enjoyed the views from Emerville to Chicago. Rocky Mountains were incredible to see from the train. Cabins were quiet at night. Allowed to consume own drinks in private cabin. Restaurant Deck was included and 1 drink included with meals (beer/wine/Cola/etc).

Mark Martinelli
12/22/2025
🇺🇸 United States1 reviewsOrganicUnverified
Experience date: 12/22/2025
Traveled from New York Penn Station to…

Traveled from New York Penn Station to Washington Union Station on the Acela—an excellent experience. The waiting areas are comfortable, signage is clear, and the journey is smooth and efficient. Overall, it’s the best way to get to Washington, D.C. and to travel along the East Coast

Prince Bey
12/4/2025
🇺🇸 United States2 reviewsOrganicUnverified
Experience date: 11/26/2025
Amtrak Excellence

For the past couple of days I have been dealing with amtrak from traveling to over the phone service and it has been great! I thought it would be rocky due to the current situations from political to weather but I am impressed! Keep up the good work! Give everyone a raise for Christmas! 🤗🤗🤗

Wendy Crossman
12/4/2025
🇦🇺 Australia1 reviewsOrganicUnverified
Experience date: 12/4/2025
One train fab, the other dire

The train from L.A to Chicago was excellent. Comfortable with a professional caring team. Our room attendant, Alex, was just brilliant. The train from to Chicago to Washington DC however was just awful. Uncomfortable but the teams lack of care or regard for guests was so so bad . The woman running the cafe was in particular breathtakingly rude.

saumya kurtarkar
12/29/2025
🇺🇸 United States1 reviewsOrganicUnverified
Experience date: 12/28/2025
The train was stuck at a station for…

The train was stuck at a station for six hours and did not move at all. It got severely delayed, and the restrooms were dirty,I felt like puking. 🤮

Frequently Asked Questions about Amtrak

What is Amtrak's Revenue?
Amtrak generates approximately $6.1B in annual revenue. With 21,817 employees, that's $281,178 per employee.
What does Amtrak do?
Book your Amtrak train and bus tickets today by choosing from over 30 U.S. train routes and 500 destinations in North America.
How fast is Amtrak growing?
Amtrak has declined by 4.8% in the last 6 months according to traffic data. employee count has changed by 8% year over year.
How do people interact with Amtrak?
When visiting Amtrak, visitors view an average of 4.2 pages per visit, and spend around 10:17 on the site, and the bounce rate is 43.1%.
How do people find Amtrak?
9.3M people (53%) visit Amtrak directly. 7.7M (44%) find them through organic search. 556.9K (3%) come through paid advertising.
Who uses Amtrak?
Amtrak's top market is United States with 16.9M visitors (96.7%). United Kingdom is 2nd with 97.3K (0.6%). Canada is 3rd with 96.9K (0.5%).
What technologies does Amtrak use?
Amtrak uses 20 technologies across their website including Fonts, Security, CMS. Key technologies include Font Awesome, HSTS, reCAPTCHA, Ghost.
Who are Amtrak's competitors?
Amtrak's main competitors include Metra, NJ TRANSIT, Metro. These companies operate in similar markets and compete for the same customer base.
What do customers think of Amtrak?
Amtrak has a Trustpilot score of 1.6 out of 5 (1 stars) based on 864 customer reviews.

Export Data

Unlock all exports

Download CSVs, JSONs & full reports

How to contact Amtrak?

What are Amtrak's key pages?

Export amtrak.com Data

Download the complete tech stack, analytics, leads, and company data for amtrak.com in JSON or CSV format. Use it for your sales pipeline, competitive analysis, or research.

Raw JSON Data

Click "Show" to view the raw API response data

About amtrak.com

Book your Amtrak train and bus tickets today by choosing from over 30 U.S. train routes and 500 destinations in North America.

Company Overview

amtrak.com
Website
travel_and_tourism
Industry
#2,748
Global Rank
16.5M
Monthly Visitors
20
Technologies
25+
Employees

Contact amtrak.com

Technology Stack

amtrak.com uses 20 technologies across their website including Font Awesome, HSTS, reCAPTCHA, Ghost, and more.

Fonts

Font Awesome

Security

HSTS, reCAPTCHA

CMS

Ghost

CDN

Akamai

Privacy & Consent

OneTrust

Tag Managers

Adobe Launch

Traffic & Audience

16.5M
Monthly Visits
32%
Bounce Rate
4.7
Pages/Visit
6:23
Avg. Duration

amtrak.com receives approximately 16.5M monthly visitors and ranks #2,748 globally. The website has a bounce rate of 32% with visitors viewing an average of 4.7 pages per visit. Users spend an average of 6:23 on the site.

The majority of amtrak.com's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is amtrak.com?
Book your Amtrak train and bus tickets today by choosing from over 30 U.S. train routes and 500 destinations in North America.
What technologies does amtrak.com use?
amtrak.com uses 20 technologies including Font Awesome, HSTS, reCAPTCHA, and 14 more. View the full tech stack analysis above.
How do I contact amtrak.com?
You can contact amtrak.com through their contact page.
What are amtrak.com's social media accounts?
amtrak.com is active on twitter, youtube, facebook, linkedin, instagram. You can find links to all their social media profiles in the social section above.
Is amtrak.com hiring?
Check amtrak.com's careers page for current job openings and opportunities. The company has 25+ known employees.
How popular is amtrak.com?
amtrak.com receives approximately 16.5M monthly visitors and ranks #2,748 globally. Traffic is declining by 8.6% month-over-month.

Related Searches

amtrak.com pricingamtrak.com reviewsamtrak.com alternativesamtrak.com loginamtrak.com careerswhat is amtrak.comamtrak.com tech stackamtrak.com contactamtrak.com vs competitorsamtrak.com featureshow to use amtrak.comamtrak.com integrations

This page provides publicly available information about amtrak.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit amtrak.com directly at https://amtrak.com.