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BigContacts: The $0.4M CRM That's Quietly Winning
How a 6-person team is stealing traffic from HubSpot and Salesforce
While enterprise CRMs burn millions in VC funding, BigContacts is proving a different model: 6 employees, $400K revenue, and 44K monthly visitors. This is the story of the anti-HubSpot.
"They're not chasing unicorn status—they're building a sustainable business that solves real problems for small teams."
The SEO Playbook
BigContacts dominates the 'HubSpot alternatives' search (2,110 monthly volume) and captures massive intent around bulk email tools (4,050 monthly searches). They're not competing on brand—they're capturing the 'better alternative' crowd.
Traffic Efficiency
With 44K monthly visits from just 6 people, that's 7,333 visitors per employee. Compare that to most SaaS companies where each employee supports 1,000-2,000 visitors. This is a lean, mean growth machine.
The tech stack reveals their strategy: jQuery and Bootstrap (stable, proven), Tailwind CSS (modern but lightweight), Vite (fast builds). They're not chasing bleeding-edge tech—they're building something that works and scales efficiently.
- Captures 47% of traffic from organic search (industry average is ~30%)
- 38% direct traffic indicates strong brand recall and repeat users
- Top keywords focus on 'alternatives' and 'bulk email'—high-intent, low-competition niches
- Trustpilot rating of 3.2/5 with only 4 reviews suggests they're focused on product over reviews
The Quiet Giant
BigContacts isn't trying to be the next unicorn. They're building something better: a sustainable, profitable business that serves real customers. In a world obsessed with growth at all costs, they're a refreshing reminder that revenue still matters.
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Contact Management Software | BIGContacts CRM
BIGContacts CRM software helps small businesses manage contacts, automate tasks & strengthen customer relationships effortlessly. Try it today!
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Reviews (4)
Personalized Communication Made Simple with BIGContacts
I have been using BIGConatcts for two years now, and I cannot imagine running my critical business tasks without its automated task management feature. It has been highly useful for enhancing my business’s workflow. The simplicity of creating and assigning tasks, along with the ability to set deadlines and priorities, has had a positive impact on my productivity. What truly sets BIGContacts apart is its seamless integration with other tools, such as email platforms and calendar tools, providing valuable context for each task.
CRM With Excellent Email Tracking
As a small business owner, one of the most beneficial features of BIGContacts has been its email tracking capabilities. With this tool, I can effortlessly monitor the performance of my email campaigns, gaining valuable insights to enhance upcoming campaigns. Moreover, its seamless integration with Outlook simplifies the process of tracking interactions and keeps all my business communication organized, ultimately saving time and enabling me to nurture relationships effectively.
Program is good, but support is really, really, bad
If I were rating on the actual program, I would have given them 5 stars. I love how the screen is laid out and wish others did it this way. However, the service is really bad. I would not even give them one star. I spent a week or more and could not get the help I needed. They respond, eventually, but do not actually deal with the question. I think it's too bad, because I loved the program. But I cannot use a program that I cannot get help on.
Beware of the prices they advertise on their site
Inquired about their 19.99 a month CRM offer. Turns out after some investigation, through some very proactive friendly chat, that the pricing is for 1000 contacts and they insist you sign up for 2000 as a minimum. Making it $40 a month. Why not just be transparent with your pricing model? People will buy it if they want to, but this deceptive technique is not going to help you sell your product. By the time we reached check out for 5000 contacts, it was 99$ a month. We thought Copper was overpriced!
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About bigcontacts.com
BIGContacts CRM software helps small businesses manage contacts, automate tasks & strengthen customer relationships effortlessly. Try it today!
Company Overview
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Technology Stack
bigcontacts.com uses 18 technologies across their website including YouTube Embed, Font Awesome, WordPress, and more.
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WordPress
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Traffic & Audience
bigcontacts.com receives approximately 44.3K monthly visitors and ranks #705,729 globally. The website has a bounce rate of 43% with visitors viewing an average of 2.1 pages per visit. Users spend an average of 0:53 on the site.
The majority of bigcontacts.com's traffic comes from undefined, undefined, .
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