Zero stars

Zero stars. I've never done business with a more incompetent business in my life. A business that doesn't know it's own products and then makes the end user pay for that incompetence. I decided to go with Fleet complete/Big road eld in May of 2021. Couple days later I received the devices but to my surprise and the installer that Fleet complete sent, the wrong cables were sent for both devices. I alerted my representative at fleet complete and he said he'd get the right cables sent. This event repeated itself for a week. I would receive a box of wrong cables every 2 days. Fleet complete's installer gave up and stopped answering my calls when the next box would arrive. I had to stop operations as I'd already ran 8 days of paper logs, thus resulting in 3 days of lost revenue. I knew immediately I had selected the wrong company to partner with for my ELD needs and began searching for a company that did know their own products, would answer the phone when my drivers or myself had an issue. Once I switched I contacted fleet complete to let them know I would be cancelling my service as they hadn't done what they said they would do, ie provide service. ( not to mention the lost revenue). Fleet complete will not allow me to transfer and will continue to debit my account monthly, at an incorrect amount mind you... BUYER BEWARE, DO NOT PURCHASE FLEET COMPLETE OR BIG ROAD ELD UNLESS YOU LIKE DOWN TIME AND LOSING MONEY.