contactspace.com
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The Zoom Autodialer Specialist
A 18-person, $1.6M ARR startup carving a niche in Zoom's contact center ecosystem
In a market dominated by giants like Five9 and Genesys, contactSPACE isn't trying to boil the ocean. They are betting their entire business on a specific, high-leverage integration: turning Zoom's contact center into an outbound powerhouse.
"They aren't selling a dialer; they are selling the missing piece of the Zoom ecosystem."
Niche Domination Strategy
With only 18 employees and $1.6M in revenue, contactSPACE is the definition of a focused, lean operator. Their SEO strategy reveals a laser focus on Zoom-related queries. Keywords like 'zoom auto dialer' (470 monthly volume) and 'zoom agentless dialer' drive their traffic. They aren't competing for broad 'call center software' terms; they are capturing intent from users already committed to Zoom who realize the native platform lacks robust outbound capabilities.
The Plugin Playbook
This is a classic platform play. By building plugins and APIs specifically for contact centers, they reduce the friction of adoption. The tech stack—jQuery, Tailwind, Bootstrap—suggests a pragmatic, functional approach rather than bleeding-edge innovation. They prioritize compatibility and speed over architectural purity. The 'undefined' country data (67.1% of traffic) suggests either anonymized analytics or a privacy-focused user base, common in enterprise B2B.
The leadership team, led by founder David OLeary, is structured for retention and growth. With roles like 'Customer Success Enabler' and 'Customer Success Analyst' alongside traditional sales, contactSPACE is signaling that their product requires high-touch implementation and support. This isn't a low-touch, self-serve SaaS product; it's a specialized tool embedded in complex communication workflows.
- Vertical Integration: Deep integration with Zoom rather than trying to replace it.
- Lean Operations: $88k revenue per employee indicates efficient capital usage.
- SEO Moat: Dominating long-tail keywords specific to Zoom's limitations.
The Silent Giant Strategy
They don't need to win the market; they just need to win the Zoom market.
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Open Graph Image
https://www.contactspace.com/wp-content/uploads/2024/10/twilio-icon-white-min-150x150.png
Meta Tags
contactSPACE | Outbound Contact Center Software
Discover contactSPACE: outbound contact plugins and APIs for any contact center or communications solution.
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About contactspace.com
Discover contactSPACE: outbound contact plugins and APIs for any contact center or communications solution.
Company Overview
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Technology Stack
contactspace.com uses 23 technologies across their website including Font Awesome, Google Fonts, PHP, Contentful, WordPress, and more.
Fonts
Font Awesome, Google Fonts
Programming Languages
PHP
CMS
Contentful, WordPress
Marketing Automation
HubSpot
Advertising
DoubleClick Floodlight, LinkedIn Insight Tag, Google Ads
Customer Support
Zendesk
Traffic & Audience
contactspace.com receives approximately 1.4K monthly visitors and ranks #9,869,394 globally. The website has a bounce rate of 37% with visitors viewing an average of 2.2 pages per visit. Users spend an average of 1:09 on the site.
The majority of contactspace.com's traffic comes from undefined, undefined, .
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