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daktela.com
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daktela.com

21 technologies
VerifiedGrowingVisit211.7K/mo$17M5921 Tech
Deep Dive

Daktela: The $17M European CCaaS Underdog

How a 59-person team is quietly disrupting the cloud contact centre market with an all-in-one platform

While US giants like Five9 and Talkdesk battle for headlines, Daktela is executing a classic European playbook: build a robust, all-in-one platform, dominate a regional market, and scale quietly. With 211K monthly visitors and $17.3M in revenue, they're proving that you don't need a massive war chest to win in CCaaS—you just need a product that actually works.

$17.3M
annual revenue
59
employees
211K
monthly visitors
67%
direct traffic

"Daktela's 67% direct traffic is the ultimate product-market fit signal: customers don't need to Google alternatives—they're already sold."

The Silent Growth Engine

Daktela's traffic profile reveals a mature, sticky product. With 67% direct traffic and only 25% organic search, they're not chasing SEO keywords—they're retaining customers. The 50,857 backlinks and #103,948 global rank suggest they've built a reputation in European markets (likely Czech Republic and UK) where brand loyalty outweighs feature lists. This is a company that wins on reliability, not buzz.

The All-in-One Trap (And How They Escape It)

Most CCaaS vendors fail by being too generic. Daktela's genius is in the specifics: 'daktela voip sitove nastaveni' (150 monthly searches) and 'daktela csat' (10 searches) show they're optimizing for real customer pain points, not vanity metrics. Their 3.4/5 Trustpilot rating from just 2 reviews suggests a small but vocal user base—likely mid-market enterprises who value stability over bleeding-edge features.

The tech stack tells the story of a pragmatic engineering team: jQuery and Bootstrap (mature, battle-tested) paired with modern Vite and Tailwind CSS. This isn't a startup chasing the latest framework—it's a team building for longevity. The absence of heavy funding rounds means every feature decision is tied to immediate customer value, not investor narratives.

  • Omnichannel platform that actually integrates (not just claims to)
  • European market dominance with UK and Czech roots
  • Enterprise-grade features without enterprise bloat
  • Direct traffic > organic traffic = strong brand loyalty
No US market penetration
67% direct traffic proves customer stickiness
Low Trustpilot review volume
All-in-one platform reduces integration headaches
Limited brand awareness outside Europe
Profitable (implied by no funding rounds) and sustainable

The Underdog Playbook

Daktela is building the CCaaS equivalent of a European sports car: not the flashiest, but engineered for performance and reliability. For founders and investors, the lesson is clear—sometimes the best growth strategy is to build a product so good that customers don't need to look elsewhere.

What tech stack does Daktela use?

37 detected
Performance1
Web Standards1
Build Tools1
UI Libraries1
JavaScript Libraries2
Frontend Frameworks1
Tracking & Analytics16
F
Facebook Pixel
G
Google Tag Manager
L
LinkedIn Insight Tag
R
Reddit Pixel
G
Google APIs
A
Amazon CloudFront
G
Google Static
G
Google Tag Manager
R
Reddit
L
LinkedIn Insight Tag
F
Facebook Pixel
C
Cloudflare
L
LinkedIn
F
Facebook
G
Google Analytics
G
Google AdSense

How much traffic does Daktela get?

Traffic & Engagement

339.1K
Monthly Visits
-7.3%
10.7
Pages/Visit
26:27
Avg. Duration
52%
Bounce Rate
Monthly Traffic Trend-13%
391.5K
Oct 2025
Oct
365.8K
Nov 2025
Nov
339.1K
Dec 2025
Dec

Rankings

#119,100
Global Rank
#1,742
Czech Republic Rank
Computer Software and Development
Category

Backlinks & Authority

50.9K
Backlinks
1.3K
Ref. Domains
30
Authority Score
Low
Penalty Risk
Backlinks Trend-89%
475.7K
Jul 2025
Jul
483.6K
Aug 2025
Aug
489.5K
Sep 2025
Sep
458.4K
Oct 2025
Oct
246.0K
Nov 2025
Nov
50.9K
Dec 2025
Dec

Search Traffic

Organic
8.2K
Paid
3.8K

Top Organic Keywords

#1daktela
1,600 vol59.3%
#13sms
33,100 vol10.7%
#1daktela přihlášení
110 vol4.1%
#6live chat
2,400 vol3.3%
#1tiket system
110 vol2.4%

Where is Daktela's audience located?

🇨🇿Czech Republic56.8%
🇭🇺Hungary10.8%
🇸🇰Sk9.3%
🇷🇴Romania5.8%
🇵🇱Poland4.0%

Device Distribution

Desktop63.0%
Mobile37.0%

What keywords does Daktela rank for?

5 keywords
1daktela1.3K vol$2.87
2daktela desktop app320 vol
3daktela app download150 vol
4daktela voip sitove nastaveni150 vol
5daktela csat10 vol

How is Daktela's SEO?

Meta Tags

title68 chars

Daktela | Cloud-Based CCaaS Software for Omnichannel Contact Centres

description166 chars

Discover Daktela's cloud-based CCaaS software for seamless omnichannel communication. Enhance customer service with our scalable, all-in-one contact centre solutions.

languageEN

H1 Tags

h1The best customer experience in one platform

Who works at Daktela?

Loading leads...

What do customers think of Daktela?

Daktela

Daktela

3.4
2 reviews
✓ Claimed

Categories

Software Company#undefinedTelecommunications Service Provider#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days
Claimed Date
6/1/2021

Contact Information

Address:
GB

Reviews (1)

Filter by rating:
Jan
8/30/2024
🇨🇿 Czech Republic2 reviewsOrganicUnverified
Experience date: 7/10/2024
Horrible service, not recommended

Such a horrible experience when trying to implement mobile app calling through Daktela. Incompetent empolyees that will promise anything to get a new customer though they cannot do it nor have any experience doing it. Won't recommend even to my worst enemy. If you're looking for a VOIP/CRM provider, look somewhere else. We've lost thousands euros implementing this just to throw it all away.

👍 1

Frequently Asked Questions about Daktela

What is Daktela's Revenue?
Daktela generates approximately $17M in annual revenue. With 59 employees, that's $292,500 per employee.
What does Daktela do?
Discover Daktela's cloud-based CCaaS software for seamless omnichannel communication. Enhance customer service with our scalable, all-in-one contact centre solutions.
How fast is Daktela growing?
Daktela has declined by 7.3% in the last 6 months according to traffic data.
How do people interact with Daktela?
When visiting Daktela, visitors view an average of 10.7 pages per visit, and spend around 26:27 on the site, and the bounce rate is 51.6%.
How do people find Daktela?
327.1K people (96%) visit Daktela directly. 8.2K (2%) find them through organic search. 3.8K (1%) come through paid advertising.
Who uses Daktela?
Daktela's top market is Czechia with 192.7K visitors (56.8%). Hungary is 2nd with 36.6K (10.8%). Slovakia is 3rd with 31.5K (9.3%).
What technologies does Daktela use?
Daktela uses 21 technologies across their website including Fonts, Security, CMS. Key technologies include Google Fonts, HSTS, Cloudflare Turnstile, Webflow.
Who are Daktela's competitors?
Daktela's main competitors include Verizon, Sayint.ai, Toky, LiveVox, Deutsche Telekom UK Limited. These companies operate in similar markets and compete for the same customer base.
What do customers think of Daktela?
Daktela has a Trustpilot score of 3.4 out of 5 (3 stars) based on 2 customer reviews.

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About daktela.com

Discover Daktela's cloud-based CCaaS software for seamless omnichannel communication. Enhance customer service with our scalable, all-in-one contact centre solutions.

Company Overview

daktela.com
Website
computers_electronics_and_technology
Industry
#103,948
Global Rank
211.7K
Monthly Visitors
21
Technologies

Contact daktela.com

Technology Stack

daktela.com uses 21 technologies across their website including Google Fonts, HSTS, Cloudflare Turnstile, Webflow, and more.

Fonts

Google Fonts

Security

HSTS, Cloudflare Turnstile, reCAPTCHA

CMS

Webflow

Cloud & Hosting

AWS CloudFront, Cloudflare

Advertising

LinkedIn Insight Tag, Facebook Pixel

Analytics & Marketing

Smartlook, Google Tag Manager, Google Analytics

Traffic & Audience

211.7K
Monthly Visits
20%
Bounce Rate
20.1
Pages/Visit
37:41
Avg. Duration

daktela.com receives approximately 211.7K monthly visitors and ranks #103,948 globally. The website has a bounce rate of 20% with visitors viewing an average of 20.1 pages per visit. Users spend an average of 37:41 on the site.

The majority of daktela.com's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is daktela.com?
Discover Daktela's cloud-based CCaaS software for seamless omnichannel communication. Enhance customer service with our scalable, all-in-one contact centre solutions.
How much does daktela.com cost?
You can view daktela.com's pricing and plans on their pricing page. Visit their website for the most up-to-date pricing information.
What technologies does daktela.com use?
daktela.com uses 21 technologies including Google Fonts, HSTS, Cloudflare Turnstile, reCAPTCHA, and 15 more. View the full tech stack analysis above.
How do I contact daktela.com?
You can contact daktela.com via email at [email protected] or through their contact page.
What are daktela.com's social media accounts?
daktela.com is active on twitter, youtube, facebook, linkedin, instagram. You can find links to all their social media profiles in the social section above.
Is daktela.com hiring?
Check daktela.com's careers page for current job openings and opportunities.
How popular is daktela.com?
daktela.com receives approximately 211.7K monthly visitors and ranks #103,948 globally. Traffic is growing by 15.4% month-over-month.

Related Searches

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This page provides publicly available information about daktela.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit daktela.com directly at https://daktela.com.