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firmafon.dk
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firmafon.dk

19 technologies
VerifiedVisit$8M3119 Tech
Deep Dive

Firmafon: The Danish Telecom Underdog

From legacy brands to a unified identity, navigating the SMB telecom space in Denmark

In the crowded Danish telecom market, Firmafon has quietly rebranded to Realtel, targeting a specific niche: small and medium-sized businesses. But with a 1.1-star Trustpilot rating and a history of brand consolidation, the company's journey reveals the harsh realities of competing against giants like TDC and Telenor.

31
employees
$8.1M
annual revenue
377
Trustpilot reviews
1.1/5
Trustpilot rating

"The rebrand from Firmafon to Realtel isn't just a name change—it's an admission that legacy brands carry baggage in a market that demands transparency."

The SMB Trap

Realtel's target market—Danish SMBs—is notoriously price-sensitive and tech-averse. With only 31 employees and $8.1M in revenue, they're fighting for scraps in a market dominated by giants. The 1.1-star rating suggests they're failing to deliver on basic promises: reliability, customer service, and transparency. For founders, this is a cautionary tale: in telecom, infrastructure costs are brutal, and customer acquisition is expensive. The SMB segment is often a graveyard for startups that underestimate churn.

The Rebrand Strategy

Consolidating Firmafon and Fullrate Pro into Realtel was likely a move to streamline operations and reduce marketing fragmentation. The tech stack (jQuery, Tailwind, Bootstrap) suggests a modern, web-first approach, but the lack of traffic data (0 monthly visits) is concerning. Either their SEO is non-existent, or they're relying entirely on direct sales and partnerships. For product people, this signals a B2B-heavy model where self-serve acquisition isn't a priority—potentially a missed opportunity in a digital-first world.

The absence of traffic metrics (0 monthly visits, N/A global rank) is telling. In an era where even local businesses optimize for search, Realtel's invisibility suggests a reliance on offline channels or a flawed digital strategy. For investors, this is a red flag: scalability in telecom requires digital acquisition efficiency. Without organic visibility, customer acquisition costs will remain high, squeezing margins in a low-margin industry.

  • Niche focus on Danish SMBs reduces competition but limits growth potential
  • Trustpilot rating (1.1/5) indicates severe customer satisfaction issues
  • Tech stack (jQuery, Tailwind) is functional but not innovative
  • Zero traffic data suggests poor digital marketing or a purely B2B sales model
No visible online presence or SEO strategy
Clear focus on a defined market (Danish SMBs)
Abysmal customer satisfaction scores
Revenue of $8.1M shows product-market fit exists
Small team size limits scalability
Rebranding to Realtel may signal a fresh start

Realtel is a survivor, not a disruptor

In a market where trust is everything, a 1.1-star rating is a death sentence unless they pivot fast. For founders and investors, the lesson is clear: in telecom, product isn't enough—you need a brand that customers love.

What tech stack does Firmafon use?

38 detected
CDN1
Marketing Automation1
Customer Support1
Reviews1
Performance1
Web Standards1
JavaScript Libraries2
Tracking & Analytics19
G
Google Tag Manager
F
Facebook Pixel
F
Facebook Pixel
L
LinkedIn Insight Tag
L
LinkedIn Insight Tag
H
HubSpot
J
jsDelivr
G
Google Tag Manager
H
HubSpot
T
Tracking Pixel
A
Analytics Service
Z
Zendesk
F
Facebook Pixel
L
LinkedIn Insight Tag
G
Google Analytics
G
Google DoubleClick
L
LinkedIn
G
Google APIs
F
Facebook

How much traffic does Firmafon get?

Traffic & Engagement

0.0
Pages/Visit
0:00
Avg. Duration
0%
Bounce Rate
Monthly Traffic Trend+0%
0
Oct 2025
Oct
0
Nov 2025
Nov
0
Dec 2025
Dec

How is Firmafon's SEO?

Meta Tags

title56 chars

Firmafon | Firmafon & Fullrate Pro er blevet til Relatel

description111 chars

Firmafon og Fullrate Pro er blevet til Realtel. Relatel er et teleselskab til små og mellemstore virksomheder.

languageDA-DK

H1 Tags

h1Firmafon er blevet til Relatel

Who works at Firmafon?

Loading leads...

What do customers think of Firmafon?

Firmafon

Firmafon

1.1
377 reviews
✓ Claimed

Categories

Business and IT Consulting Agency#undefinedMobile Network Operator#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days
Claimed Date
7/22/2014

Contact Information

Address:
DK

Reviews (4)

Filter by rating:
Aminul
4/27/2017
🇩🇰 Denmark1 reviewsUniqueLink
Nice Service for the business phone.

Nice Service for the business phone.

Company Response4/27/2017

Hi Aminul, Thank you so much for your kind words and the 5 starred review! I'm very pleased to hear that you are satisfied with our product. If you have any questions, please don't hesitate to contact us :) Have a very nice afternoon! Kind regards, Cæcilie Hansen

Stefan Vladimirov
9/10/2014
🇩🇰 Denmark4 reviewsUniqueLink
Fantastic!

Just flawless. One day after I placed an order I got the most awesome envelope in my mailbox. I love that you can get 25GB and that the plans are super flexible. Keep up the amazing work guys! /Stefan

Thomas
12/17/2013
🇩🇰 Denmark3 reviewsUniqueLink
Det er ikk så ringe endda

Det er båre dæjli

Kannathasan Pandian
8/4/2020
🇩🇰 Denmark24 reviewsOrganic
Deserving Zero star !

Deserving Zero star ! They didn't send bills to my email and claimed that they send it.i was not able to login for two month and i endup paying so much money as a fine.stay away from this online robbery!

Frequently Asked Questions about Firmafon

What is Firmafon's Revenue?
Firmafon generates approximately $8M in annual revenue. With 31 employees, that's $260,000 per employee.
What does Firmafon do?
Firmafon og Fullrate Pro er blevet til Realtel. Relatel er et teleselskab til små og mellemstore virksomheder.
What technologies does Firmafon use?
Firmafon uses 19 technologies across their website including CMS, CDN, Cloud & Hosting. Key technologies include Contentful, unpkg, Amazon Web Services, AWS CloudFront.
Who are Firmafon's competitors?
Firmafon's main competitors include Nextiva, Voice Carrier, CounterPath, NetFortris, CLOUDCALL. These companies operate in similar markets and compete for the same customer base.
What do customers think of Firmafon?
Firmafon has a Trustpilot score of 1.1 out of 5 (1 stars) based on 377 customer reviews.

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What are Firmafon's key pages?

Export firmafon.dk Data

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Raw JSON Data

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About firmafon.dk

Firmafon og Fullrate Pro er blevet til Realtel. Relatel er et teleselskab til små og mellemstore virksomheder.

Company Overview

firmafon.dk
Website
computers_electronics_and_technology
Industry
0
Monthly Visitors
19
Technologies

firmafon.dk Key Pages

Contact firmafon.dk

Technology Stack

firmafon.dk uses 19 technologies across their website including Contentful, unpkg, Amazon Web Services, AWS CloudFront, and more.

CMS

Contentful

CDN

unpkg

Cloud & Hosting

Amazon Web Services, AWS CloudFront

Marketing Automation

HubSpot

Advertising

DoubleClick Floodlight, LinkedIn Insight Tag, Google Ads, Facebook Pixel

Customer Support

Zendesk

Traffic & Audience

0
Monthly Visits
0%
Bounce Rate
0.0
Pages/Visit
0:00
Avg. Duration

firmafon.dk receives approximately 0 monthly visitors. The website has a bounce rate of 0% with visitors viewing an average of 0.0 pages per visit. Users spend an average of 0:00 on the site.

Frequently Asked Questions

What is firmafon.dk?
Firmafon og Fullrate Pro er blevet til Realtel. Relatel er et teleselskab til små og mellemstore virksomheder.
What technologies does firmafon.dk use?
firmafon.dk uses 19 technologies including Contentful, unpkg, and 13 more. View the full tech stack analysis above.
What are firmafon.dk's social media accounts?
firmafon.dk is active on twitter, facebook, linkedin, instagram. You can find links to all their social media profiles in the social section above.
Is firmafon.dk hiring?
Check firmafon.dk's careers page for current job openings and opportunities.
How popular is firmafon.dk?
firmafon.dk receives approximately 0 monthly visitors.

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This page provides publicly available information about firmafon.dk. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit firmafon.dk directly at https://firmafon.dk.