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FlexTG: The Phoenix Powerhouse
How a brand-neutral MPS provider captures $18M revenue without relying on venture capital.
In a market dominated by OEM giants like Xerox and Canon, FlexTG has carved out a massive niche by refusing to sell a single printer. Instead, they sell 'neutrality'—and it’s worth $18.1M annually. This is the story of the managed print services (MPS) market’s most stubbornly independent player.
"They don't sell hardware; they sell the elimination of hardware headaches."
The 'Brand Neutral' Moat
While competitors push proprietary hardware, FlexTG weaponizes neutrality. Their model is simple: audit your current mess, optimize it using whatever hardware fits (HP, Kyocera, Ricoh), and manage it for a flat fee. This 'agnostic' approach removes the conflict of interest inherent in OEM-led MPS, allowing them to upsell service contracts without pushing hardware sales quotas. It’s a high-margin strategy that prioritizes recurring revenue over capital equipment sales.
The Phoenix Anchor
With 100% of their traffic coming from the US and a massive concentration in Phoenix, FlexTG is a textbook example of dominating a local market before scaling nationally. Their high 'Direct Traffic' (47%) indicates a mature client base that bypasses search engines to log into portals or request service directly—a strong signal of high customer retention and stickiness in the B2B service industry.
The company’s leadership team, led by CEO Frank Gaspari, has built a machine optimized for stability rather than explosive, VC-fueled growth. The lack of funding data suggests a bootstrapped or privately held structure, aligning with their 'largest privately-owned' status claim. This financial independence allows them to focus on long-term client relationships rather than quarterly growth hacks.
- The 'Brand Neutral' Value Prop: No hardware bias means higher client trust.
- Local Dominance: Strong regional footprint in Phoenix serves as a launchpad for national expansion.
- Service-First Tech Stack: Utilizes jQuery and Bootstrap for functional, utilitarian client portals rather than flashy, high-overhead SaaS interfaces.
The Quiet Giant
FlexTG proves you don't need to be a SaaS unicorn to build a massive, profitable B2B business. By solving the unsexy problem of printer management with a conflict-free model, they've built an $18M empire on the backs of neglected office fleets.
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Office Copier & Printer Provider - FlexTG of Phoenix
The largest privately-owned, brand-neutral managed print services provider in Phoenix, Arizona, and across the U.S.
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About flexprintinc.com
The largest privately-owned, brand-neutral managed print services provider in Phoenix, Arizona, and across the U.S.
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flexprintinc.com uses 21 technologies across their website including Google Maps, Font Awesome, PHP, and more.
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flexprintinc.com receives approximately 4.3K monthly visitors and ranks #3,545,751 globally. The website has a bounce rate of 24% with visitors viewing an average of 3.1 pages per visit. Users spend an average of 4:07 on the site.
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