9:41
groovehq.com
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groovehq.com

16 technologies
VerifiedVisit354.4K/mo$6M4616 Tech
Deep Dive

GrooveHQ: The Anti-Enterprise Helpdesk

How a 46-person team built a $5.5M revenue powerhouse by ignoring the enterprise playbook

While competitors chase the Fortune 500 with bloated feature sets, GrooveHQ has quietly built a profitable $5.5M business by serving the underserved middle market. Their secret? Radical focus on what support teams actually need versus what enterprise RFPs demand.

$5.5M
Annual Revenue
46
Employees
1.7M+
Backlinks
51%
Direct Traffic

"Their 51% direct traffic proves customers aren't shopping around—they're coming back because Groove solved the damn problem."

The Self-Serve Conversion Engine

With 354K monthly visits and only 46 employees, Groove achieves a staggering $119K revenue per employee. The 51% direct traffic (over 180K visits/month) indicates exceptional product-market fit and retention. These aren't tire-kickers—they're users who've already bought in and return to their dashboard daily.

The SEO Moat They Built

1.7M backlinks for a B2B SaaS tool is unheard of in their category. They've created a content gravity well around 'groove' (59K monthly searches) that competitors can't replicate. This isn't accidental—it's a decade-long investment in becoming the default answer for customer support software questions.

The $1.25M funding on $5.5M revenue reveals a disciplined capital strategy. They're not burning cash to grow—they're profitable. This changes the game for investors: Groove isn't a venture-scale return story, but a cash-flow positive machine that can survive any downturn.

  • 46 employees generating $5.5M = $119K/employee efficiency
  • 1.7M backlinks create an SEO moat competitors can't cross
  • 51% direct traffic proves product stickiness > marketing dependency
  • Trustpilot 4/5 with 30 reviews shows real user satisfaction
No enterprise-grade SLA management
Shared inbox that actually works out-of-the-box
Limited custom integrations
Smart automation without complex setup
No dedicated account managers
AI-powered tools that don't require a PhD to configure

The Profitability Playbook Works

Groove proves you don't need 500 employees or $50M ARR to build a lasting software business. Focus, discipline, and genuine customer love beat the venture capital烧钱游戏 every single time.

What tech stack does Groovehq use?

30 detected
Web Standards1
Frontend Frameworks1
Tracking & Analytics14
G
Google Analytics
G
Google Tag Manager
L
LinkedIn Insight Tag
P
PostHog
M
Microsoft Clarity
M
Microsoft Ads (Bing)
G
Google Tag Manager
J
jsDelivr
G
Google AdSense
L
LinkedIn Insight Tag
B
Bing
G
Google Analytics
L
LinkedIn
M
Microsoft Clarity

How much traffic does Groovehq get?

Traffic & Engagement

522.5K
Monthly Visits
-20.6%
8.6
Pages/Visit
28:45
Avg. Duration
55%
Bounce Rate
Monthly Traffic Trend-50%
1.1M
Oct 2025
Oct
657.9K
Nov 2025
Nov
522.5K
Dec 2025
Dec

Rankings

#83,931
Global Rank
#39,189
United States Rank
Computer Software and Development
Category

Backlinks & Authority

1.7M
Backlinks
11.7K
Ref. Domains
42
Authority Score
Low
Penalty Risk
Backlinks Trend-69%
5.5M
Jul 2025
Jul
5.5M
Aug 2025
Aug
2.7M
Sep 2025
Sep
2.1M
Oct 2025
Oct
1.8M
Nov 2025
Nov
1.7M
Dec 2025
Dec

Search Traffic

Organic
12.4K

Top Organic Keywords

#2groove
27,100 vol18.4%
#1groovehq
320 vol6.7%
#1groove hq
110 vol2.3%
#4articulation station
1,600 vol1.8%
#1groove company
210 vol1.4%

Where is Groovehq's audience located?

🇺🇸United States42.9%
🇨🇦Canada12.9%
🇵🇭Philippines3.6%
🇬🇧United Kingdom3.6%
🇹🇷Turkey3.2%

Device Distribution

Desktop24.2%
Mobile75.8%

What keywords does Groovehq rank for?

5 keywords
1groovehq1.0K vol$9.19
2groove59.4K vol$0.68
3grovehq430 vol
4groovehq export160 vol
5groove email590 vol

How is Groovehq's SEO?

Open Graph Image

OG Image preview
og:image

https://www.groovehq.com/opengraph-image.png

Meta Tags

title6 chars

Groove

description183 chars

Groove helps you manage customer conversations effortlessly with a shared inbox, smart automation, AI-powered tools, and streamlined workflows. Everything you need. Nothing you don't.

languageEN

H1 Tags

h1Simple, powerful ticketing built for growing teams

What is Groovehq's revenue?

$6M
Annual Revenue
46
35%
Employees
$119K
Revenue/Employee
$1M
Total Funding
#8,842
Growjo Rank
Support/CRM Tech
Newport, United States
Headquarters

Who works at Groovehq?

Loading leads...

What do customers think of Groovehq?

GrooveHQ

GrooveHQ

4.0
30 reviews
✓ Claimed

Categories

Computer Accessories Store#undefinedSoftware Company#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days
Claimed Date
2/18/2019

Contact Information

Address:
2 Dearborn St
Newport, US

Reviews (20)

Filter by rating:
Vincent
12/19/2024
🇩🇪 Germany2 reviewsOrganicUnverified
Experience date: 12/19/2024
I've used a lot of business email tools…

I've used a lot of business email tools over the years, but Groove has been my go-to across multiple domains, and for good reason. The thing that stands out most? When something goes wrong, you actually get help - fast. No bouncing between departments or explaining your problem five different times. Your account manager handles everything from billing hiccups to technical issues directly. The software itself is rock solid. The interface is clean and intuitive, but under the hood, you've got powerful features like automatic tagging, smart folders, and custom fields that let you organize things exactly how you want. Sure, running multiple inboxes isn't cheap, but Groove is more than just an email tool. If you take the time to set it up right, it handles everything from customer service to sales outreach - basically replacing a whole stack of expensive SaaS subscriptions. I'm sticking with Groove for the long haul. And if you're looking for email software that delivers without the headaches, this is it.

Brady McLaughlin
11/21/2024
🇺🇸 United States1 reviewsBasicLinkVerified
Experience date: 11/21/2024
"GrooveHQ simplifies our customer…

"GrooveHQ simplifies our customer experience and consolidates our capabilities so we can be efficient"

Chuck Anderson
11/1/2024
🇺🇸 United States1 reviewsOrganicUnverified
Experience date: 8/19/2024
Great Support for your Support

Groove Support helped me with reporting my KPIs. I highly recommend Groove if you want a responsive support team to help you with your support system :)

Carrie H.
9/10/2024
🇺🇸 United States1 reviewsBasicLinkVerified
Experience date: 9/10/2024
Groove has made it easy to monitor.

Groove has made it easy to monitor emails within our organization. From being able to search the sender or the subject, results come in seconds. It is easy to share an inbox with other co-workers.

Emily Masterson
9/10/2024
🇺🇸 United States1 reviewsBasicLinkVerified
Experience date: 9/10/2024
Groove has been an awesome application…

Groove has been an awesome application to use for work. It makes emails feel less daunting and more organized

Frequently Asked Questions about Groovehq

What is Groovehq's Revenue?
Groovehq generates approximately $6M in annual revenue. With 46 employees, that's $119,304 per employee. The company has raised $1M in total funding.
What does Groovehq do?
Groove helps you manage customer conversations effortlessly with a shared inbox, smart automation, AI-powered tools, and streamlined workflows. Everything you need. Nothing you don't.
How fast is Groovehq growing?
Groovehq has declined by 20.6% in the last 6 months according to traffic data. employee count has changed by 35% year over year.
How do people interact with Groovehq?
When visiting Groovehq, visitors view an average of 8.6 pages per visit, and spend around 28:45 on the site, and the bounce rate is 54.6%.
How do people find Groovehq?
510.1K people (98%) visit Groovehq directly. 12.4K (2%) find them through organic search.
Who uses Groovehq?
Groovehq's top market is United States with 224.1K visitors (42.9%). Canada is 2nd with 67.5K (12.9%). Philippines is 3rd with 19.1K (3.6%).
What technologies does Groovehq use?
Groovehq uses 16 technologies across their website including Advertising, Analytics & Marketing, Performance. Key technologies include Microsoft Ads, LinkedIn Insight Tag, PostHog, Clarity, Lazy Loading, Priority Hints.
Who are Groovehq's competitors?
Groovehq's main competitors include Grove, Outreach, SalesLoft, Enso, Knowledge Owl. These companies operate in similar markets and compete for the same customer base.
What do customers think of Groovehq?
Groovehq has a Trustpilot score of 4.0 out of 5 (4 stars) based on 30 customer reviews.

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About groovehq.com

Groove helps you manage customer conversations effortlessly with a shared inbox, smart automation, AI-powered tools, and streamlined workflows. Everything you need. Nothing you don't.

Company Overview

groovehq.com
Website
finance
Industry
#77,470
Global Rank
354.4K
Monthly Visitors
16
Technologies

Contact groovehq.com

Technology Stack

groovehq.com uses 16 technologies across their website including Microsoft Ads, LinkedIn Insight Tag, PostHog, Clarity, Lazy Loading, Priority Hints, and more.

Advertising

Microsoft Ads, LinkedIn Insight Tag

Analytics & Marketing

PostHog, Clarity, Google Tag Manager, Google Analytics

Performance

Lazy Loading, Priority Hints

Web Standards

Twitter Cards

UI Libraries

DaisyUI, shadcn/ui, Radix UI, Ant Design

CSS Frameworks

Bootstrap, Tailwind CSS

Traffic & Audience

354.4K
Monthly Visits
34%
Bounce Rate
11.2
Pages/Visit
8:18
Avg. Duration

groovehq.com receives approximately 354.4K monthly visitors and ranks #77,470 globally. The website has a bounce rate of 34% with visitors viewing an average of 11.2 pages per visit. Users spend an average of 8:18 on the site.

The majority of groovehq.com's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is groovehq.com?
Groove helps you manage customer conversations effortlessly with a shared inbox, smart automation, AI-powered tools, and streamlined workflows. Everything you need. Nothing you don't.
How much does groovehq.com cost?
You can view groovehq.com's pricing and plans on their pricing page. Visit their website for the most up-to-date pricing information.
What technologies does groovehq.com use?
groovehq.com uses 16 technologies including Microsoft Ads, LinkedIn Insight Tag, PostHog, Clarity, Google Tag Manager, and 10 more. View the full tech stack analysis above.
How popular is groovehq.com?
groovehq.com receives approximately 354.4K monthly visitors and ranks #77,470 globally.

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This page provides publicly available information about groovehq.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit groovehq.com directly at https://groovehq.com.